12
To change the membrane element, start by closing the cold water supply valve. Make sure that
your hands are washed and your tools are clean. Repeat Step 9 (5.) above. If the old membrane
element does not pull out easily by hand, use a pair of pliers to gently pull the element by the
product tube until it slides out of the housing. Use warm water, a mild soap solution and a
bottlebrush to clean the interior of the housing before installing the new element.
Your Warranty
Keep your bill of sale and your warranty certificate, included in this kit. This is needed to claim any
parts or repair service during the warranty period. Read the document completely for warranty
claim instructions.
!
BE SURE TO RETURN THE
VECTAPURE WARRANTY CARD
LOCATED IN YOUR
LITERATURE KIT. THIS IS NECESSARY TO VALIDATE YOUR PRODUCT WARRANTY.
Section 4: Troubleshooting Guide
Trouble Shooting Guide
Possible Cause
Solution
Low Water or No Water
Water supply valve closed
or tank valve closed.
Open valves
Low water pressure
Install booster
pump
Crimped poly tube
Repair or replace
tube
Raw water TDS high
Consult dealer
–
may need pre-
treatment
Filters or membranes plugged
Replace filters
Combo filter(s) upside down
Install with
rubber gasket up
Tubes installed to wrong fitting
Install tubes per
S.8 (1), (2) and
(3).
Leaking Joints
Fittings not seated
Disconnect fitting
and reseat tube
Filter housing leaking
Tighten with
housing wrench
Inspect o-rings
for cuts or crimps
