MUVPN Client Guide
39
•
Select
Start
=>
Run
. Type
ping
and the IP address of a computer on
your company network.
My mapped drives have a red X through them...
Windows 98/ME, NT, and 2000 verifies and maps networks drives
automatically when the computer starts. Because there is no way for you
to establish a remote session with the company network before the
computer actually starts, drive mapping fails during the boot process and
a red X appears on the drive icon. Establish a MUVPN tunnel and open
the network drive. The red X should disappear.
How to map a network drive
Due to a Windows operating system limitation, mapped network drives
disappear when you work remotely. To remap a network drive from the
Windows desktop:
1
Right-click on
Network Neighborhood
.
2
Select
Map Network Drive
.
The Map Network Drive dialog box appears.
3
Use the drop list to select a drive letter.
Either use the drop list or type a network drive path. For example:
\\techsupport\share2\rodolfo
4
Click
OK
.
The mapped drive appears in the My Computer window. Even if you
enable the “Reconnect at Logon” checkbox, the mapped drive will not
appear the next time you start your computer unless it is physically
connected to the network.
I sometimes get prompted for a password when I am
browsing the company network...
Due to a Windows networking limitation, remote user virtual private
networking products only allow access to a single network domain. If
your company is large enough to require subnetting (multiple networks
connected together), you will only be able to browse your own domain.
Attempts to access other domains will result in a password prompt.
Unfortunately, even providing the correct information will not open these
additional networks.
