MUVPN Client Guide
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CHAPTER 4
Troubleshooting Tips
WatchGuard maintains a knowledge base on our Web site, including an
In-Depth FAQ section on configuring and using the MUVPN client. This
is available at:
www.watchguard.com/support
A few of the most common issues found in installing, configuring, and
using the MUVPN client are described below.
My computer is hung up just after installing the MUVPN
client...
This is most likely due to either the ZoneAlarm personal firewall
application interfering with regular Local network traffic or it is because
the MUVPN client is active and is unsuccessfully attempting to create
VPN tunnels.
When the MUVPN client is not in use, ZoneAlarm should be shutdown
and the client deactivated.
From the Windows desktop system tray:
1
First, reboot your computer.
2
Right-click on the Mobile User VPN client icon.
