17
Warranty
conditions
GENERAL
The company W. Kirchhoff GmbH, Hullerweg 1, 49134 Wallenhorst
(hereinafter referred to as “Kirchhoff”) voluntarily provides a warranty
to consumers for faucets in accordance with the following terms and
conditions in addition to the statutory warranty to which the consum-
er is entitled with regard to his seller. This warranty shall not restrict
the consumer’s statutory warranty rights and can be claimed by the
consumer free of charge. The warranty declaration of Kirchhoff is not
a waiver, restriction or other modification of the contractual or statu-
tory rights of the consumer in respect of defects.
The “consumer” in this context means any natural person who is the
owner of the product and who does not resell or install it for the
purpose of resale or in the course of his or her legal or independent
professional activity.
SCOPE OF WARRANTY
Kirchhoff guarantees its custom-
ers, insofar as they are consumers,
perfect material quality and mate-
rial processing in accordance with
the respective purpose, as well as
professional assembly, tightness
and perfect functioning of the
product.
The warranty applies to initial pur-
chases within the European Eco-
nomic Area. The initial purchaser
is the consumer who first acquires
the product for use.
A prerequisite for the intervention
of this warranty declaration is
first of all professional installation
and maintenance in accordance
with the operating and assem-
bly instructions as well as the
recognised rules of technology,
and compliance with the operat-
ing and care specifications of the
product during further use.
Excluded from the warranty:
• Cartridges, valves
• Damage due to improper
assembly, commissioning and
handling
• Damage due to use of incom-
patible spare parts
• Damage due to external influ-
ences such as fire, water, abnor-
mal environmental conditions
• mechanical damage due to acci-
dent, fall or impact
• negligent or wilful destruction
• normal wear and tear or damage
due to lack of maintenance
• Damage as a result of repairs
carried out by unqualified per-
sons
• Damage due to failure to ob-
serve the care instructions, e.g.
improper treatment, insufficient
care or use of unsuitable clean-
ing agents
• chemical or mechanical influ-
ences during transport, storage,
connection, repair and use of
the faucet
