Warnock Hersey 25-PAF, Installation And Operation Manual

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TROUBLE-SHOOTING GUIDE
WARNING: TO AVOID ELECTRICAL SHOCK ALWAYS DISCONNECT THE UNIT FROM
THE POWER SOURCE BEFORE ATTEMPTING ANY REPAIR. IF THIS GUIDE DOES NOT
CORRECT THE PROBLEM CALL YOUR LOCAL DEALER OR CUSTOMER SERVICE AT
1-800-245-6489.
.
Problem Cause Solution
1. Auger not turning
1. Loose set screw 1. Tighten setscrew on collar
2. Bad gear motor 2. Replace auger motor
3. Foreign matter in auger 3. Remove pellets and object
4. Vacuum sensor (Top Auger) 4. Check exhaust blower
2. Smoke smell or dust in house 1. Improper exhaust connection 1.Check all connections for leaks
especially the exhaust blower
connection; Seal with silicone,
hose clamp or aluminum tape
3. Room air blower not operating 1. Loose sensor
1. Tighten connection on sensor
2. High “ON” temperature 2. Adjust temperature lower
4. Exhaust blower not operating 1. Loose connection
1. Check connection at c/board
2. Bad blower 2. Replace blower
3. Bad vacuum sensor 3. Replace vacuum sensor
5. Lazy fire
1. Control board settings 1. Review board settings
2. Bad exhaust blower 2. Replace blower
3. Excessive pellet moisture 3. Keep pellets inside
4. Excessive ash 4. Remove baffles; Clean unit
5. Low quality pellets 5. Use premium hardwood pellets
6. Blown fuse (4 AMP)
1. Power surge 1. Replace fuse; use surge
protector
2. Exposed wire 2. Check for exposed or frayed
wire and loose connections
3. Electric motor shorting or 3. Check motors and blowers
bound up for obstructions or lock-up
7. High pellet consumption
1. Low quality pellets 1. Use premium hardwood fuel
2. Board out of adjustment 2. Check c/board settings
8. Squeaking noise
1. Build up in tube 1. Remove auger and clean
2. Improper auger alignment 2. Re-align auger
3. Blower noise 3. Remove and oil blower
9. Pinging or rattling noise
1. Foreign material 1. Check blower for material
2. Loose set screw 2. Check impeller blower screw
10. Unit shuts down in
1. Loose heat sensor 1. Check stove connection
30 to 40 minutes
2. Control board settings 2. Check settings; always start
unit on “5” to “9”setting
Manufactured By: England’s Stove Works, Inc. (800) 245-6489 Questions/Problems
P.O. Box 206 (434) 929-4810 Fax
Monroe, VA 24574
www.englandsstoveworks.com