Possible faults
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2009231 [Rev. 4 - en]/2015-12-08
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Possible faults
Malfunction: drive does not move
Cause
Note
Remedy
No voltage is applied.
The transmission LED on the hand-
held transmitter lights up green and
then red during operation.
Check the fuse.
or
Connect the test cable and operate the
product with the hand-held transmitter.
The thermal protection of the drive is
active.
Wait 10 to 20 minutes for the drive to
cool down.
The hand-held transmitter is located
outside of the radio range of the dri-
ve.
The transmission LED on the hand-
held transmitter lights up green and
then red during operation.
Change your location and operate the
unit again.
The drive is not learned into the
hand-held transmitter.
Check the programming as specified in
the operating instructions.
Check the programming of the trans-
mitter.
The wind safety function is active.
On the WMS Hand-held transmitter, all
four LEDs under the weather symbols
light up during operation.
On the WMS Hand-held transmitter,
the A LED flashes during operation.
The central control unit displays a
crossed-out hand during operation.
Wait for the delay time of the wind con-
trol.
The ice safety function is active.
On the WMS Hand-held transmitter, all
four LEDs under the weather symbols
light up during operation.
On the WMS Hand-held transmitter,
the A LED flashes during operation.
The central control unit displays a
crossed-out hand during operation.
Reset the ice alarm via a WMS Central
transmitter.
or
Wait for the limit value to be exceeded
by 3 °C.
Malfunction: The drive moves in steps in the outward direction and moves normally in the inward direction.
Cause
Note
Remedy
The heartbeat wind safety function is
active.
On the WMS Hand-held transmitter,
the LED under the wind weather sym-
bol flashes.
On the WMS Hand-held transmitter,
the A LED flashes during operation.
The central control unit displays a
crossed-out hand during operation.
Check the communication between the
drive and sensors.