wallas 88DU, Installation, Operation And Service Instructions

Page: 95 / 284

GENERAL GUARANTEE TERMS
490124A
GB
When making a warranty claim, the customer must provide proof that the mainte-
nance and safety instructions have been thoroughly followed.
This warranty does not apply to defects which have arisen due to carelessness in fol-
lowing installation, operation and maintenance instructions.
Wallas-Marin Oy (the manufacturer) shall be liable for eventual defects in the raw material or manufac-
ture of the products and items sold by the importer for 12 months from the day of sale on the following
conditions.
1. Measures to take in the event of a defect:
a) Look on the check list on the website (www.wallas.com) to make sure the defect in question is not
related to use, i.e. a simple problem not covered by the warranty.
b) Noti
fi cation of the defect must be given in writing immediately if possible and no later than 2 months
after the appearance of the defect. After the warranty period ends, a referral back to a noti fi cation at the
time of the warranty period is not valid unless the noti fi cation was made in writing. A valid receipt or an
other reliable of fi cial document of the time of purchase is required for the warranty.
c) For repairs under warranty, the customer takes the product to the place of purchase (the seller is
responsible for warranty issues) or to an authorized repair shop. Warranty service is not to take place
outdoors or on a boat. The warranty does not cover costs for the removal and securing of the device or
for damage caused by the incorrect packing of a device that has been sent for repair.
d) The customer must provide the following information in writing for warranty service:
- Description of the problem
- A description of where and how the device was installed
- Product type and serial number
2. The warranty is not valid in the following cases when:
- components which are not approved by the manufacturer have been added to the device and/or if its
structure has been modi
fi ed without the consent of the manufacturer.
- the instructions for installation, operation or maintenance have not been followed.
- storage or transport has been inappropriate.
- a problem has resulted from an accident or damage, which Wallas has had no control over (force
majeure).
- problems arise from normal wear and tear. The fan motors of the heaters (and ventilation hood assem-
bly 85D+270) have a natural wear limit of 1500 hours. Exceeding this limit within the warranty period
means the customer is no longer entitled to replace the motors under warranty.
- the product has suffered from improper handling, unsuitable fuel, low voltage, excess voltage, damage
due to dirt or water.
- the device has been opened without the explicit permission of the importer
- components other than Wallas’ spare part components have been used in the repair of the device.
3. Repairs carried out during the warranty period do not renew or alter the original warranty period.
4. Indirect damages arising from a defective product are not covered by this warranty.
5. The warranty is only valid for boat products that have been installed in boats and for cottage products
that have been installed in cottages. The warranty does not cover installation in vehicles or other areas.
6. To enable us to offer a high standard of service, the seller must keep a buyer register to inform buy-
ers, if necessary, of eventual matters concerning the warranty period or technical information, modi fi ca-
tions or the updating of the device after the warranty period has expired.
7. This warranty does not limit rights written down in the consumer protection laws.
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