25
Whattodoif?
ENG
7.
What to do if?
Problem
Possible causes
Corrective action
Luminaireisnotlit.
Plugnotpluggedin.
X
Plugtheplugintoasocketorinto
the socket provided for this pur-
pose, see chapter 4 “Connec-
Luminaireisdefective.
X
Contactourserviceteam.
Luminairedoesnot
respondtoinputs.
Softwarefunctionis
defective.
X
Unplugtheplugforafewseconds.
X
If the luminaire still doesn’t re-
spond,contactourserviceteam.
Theconnectingcable
isdamaged.
Mechanicalimpacton
theconnectingcable.
X
Disconnect a damaged connect-
ing cable immediately from the
powersupplyandhaveitreplaced
bythemanufacturerorbyaskilled
electrician.
Ifyouwanttomakeuseofourservice,ourserviceteamcanbereachedat:
Service Hotline: +49 (0) 77 20 / 6 01 - 170
Service E-Mail: [email protected]
Tab.4:Whattodoif?
