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You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the P
EN
tab. Move the
T
IP
F
EEL
slider toward S
OFT
, or select C
USTOMIZE
... and decrease the
S
ENSITIVITY
and C
LICK
T
HRESHOLD
settings.
The pen tip does not function.
Be sure you are using only a compatible Wacom pen, such as the pen
that shipped with your product, or a Wacom accessory tool specified
for use with Intuos Pro. Other pens may not function properly on the
tablet.
Check the control panel P
EN
tab and verify that a C
LICK
function is
assigned to the tip.
A tablet status LED should brighten when the tip is pressed. If not, you
may have defective hardware. See
Testing the tablet controls and tools
.
Changing the settings of the
pen or other tool has no effect.
Make sure you are changing the settings for the tool and application
that you are using. See
The pen side switch does not
work.
Be sure you are using only a compatible Wacom pen, such as the pen
that shipped with Intuos Pro or a Wacom accessory tool specified for
use with Intuos Pro. Other pens may not function properly on the tablet.
Be sure to press the side switch when the pen tip is within 10 mm (0.4
inch) of the tablet active area. Do this without pressing down on the
pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to
the function you are expecting to occur for the application and tool you
are using.
Check also the S
IDE
S
WITCH
M
ODE
. If C
LICK
& T
AP
is selected, you will
need to first press the side switch while touching the pen tip to the
tablet surface in order to perform a click function. See
A tablet status LED should brighten when you press the side switch.
If not, you may have defective hardware. See
The screen cursor “jumps”
back.
Do not place an Intuos Pro tool on the tablet when it is not in use, or
when you are using another pointing device. Leaving your tool on the
tablet may interfere with screen cursor positioning when using other
input devices.
You cannot move the cursor
where you want to on the
screen, or the line you are
drawing does not line up with
the location of the pointer in
paint applications.
Open the Wacom Tablet control panel and go to the M
APPING
tab.
Verify that P
EN
M
ODE
is selected and that the S
CREEN
A
REA
is set to
F
ULL
for the selected tool and application. If this does not help, click on
the D
EFAULT
button to reestablish tablet to screen mapping. If you are
still having difficulty, remove the tablet preferences (see
).
Confirm whether the pen does (or does not) function. See
.