background image

3.  On the General settings tab, click the 

Reset all settings

 button.

4.  All settings for all devices will be returned to their factory defaults.

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User's Manual

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Summary of Contents for One

Page 1: ...e your Wacom device Wacom Center Open Wacom Tablet Properties On screen shortcuts Application specific settings Connect wirelessly by Bluetooth Map your device to your display s Learn and connect Waco...

Page 2: ...com driver Topics on this page Install the Wacom driver Update the Wacom driver from Wacom Center Change the orientation of the device Set up your work area Work with your pen Use your pen Topics on t...

Page 3: ...ustomize your device settings Viewing the device s serial number Run the setup wizard Store and retrieve your settings Topics on this page Back up your settings Restore your settings Reset all setting...

Page 4: ...youts Topics on this page Grid panel layouts Radial menu layout Pen gesture layouts Application specific settings Topics on this page Create an Application specific setting Remove an Application speci...

Page 5: ...splay s How pen movement on the device corresponds to what you see on the computer display s Learn and connect Access the Learn and connect page Wacom Support Test the Wacom device Test the pen Glossa...

Page 6: ...puter display Connect your Wacom One to your computer or via Bluetooth See Wacom One features for illustrations and information about your device Topics on this page Included with your Wacom One Use t...

Page 7: ...com One for use with your Android device Find more information See the Wacom Center Learn and Connect page where you can learn skills related to the software bundled with your Wacom device Access FAQs...

Page 8: ...Wacom Support to search for Android FAQs 4 USB C port Connect your device to your computer using the USB C cable included with your device or purchased separately on the Wacom eStore 5 Status LED The...

Page 9: ...orientation of the device for a guide to the orientation icons Battery Charging Full power Note If a check mark is present charging is complete Low power Requires charge No charge Battery status unkn...

Page 10: ...out what Android and Chromebook devices your Wacom device may be compatible with see the Wacom Product Compatibility page We also suggest visiting Wacom Support where you can search the help center fo...

Page 11: ...Table of Contents If you cannot already see the setup topics click next to Set up your device in the Table of Contents on the left The Quick Start Guide included in the product box contains images th...

Page 12: ...Wacom One via Bluetooth see the Connect wirelessly by Bluetooth instructions Connect using the USB C cable 1 Connect your Wacom One to your computer or Android device using the USB cable included wit...

Page 13: ...river for macOS Update the Wacom driver from Wacom Center Updated Wacom drivers are periodically made available on both Wacom s Product resources page see instructions above and in Wacom Center see in...

Page 14: ...ice in the Devices sidebar 3 To the right of your device in the main content area select one of the following icons Landscape Portrait Landscape flipped Portrait flipped 4 Physically rotate your devic...

Page 15: ...ts on the device If you are using the device as a creative tool adjust your monitor so you can view it comfortably without eyestrain placing it about one arm s length away from you and consider placin...

Page 16: ...old write and draw as you normally would with a pen or pencil Pen stylesvary depending on the Wacom device that you purchased To discover other pens and tools that can be used with your Wacom device g...

Page 17: ...htly above the device without touching the screen surface Double click Quickly tap the screen twice in the same place with the pen tip Select an item Tap the screen once with the pen tip Move an item...

Page 18: ...then clicking Advanced in the main content area Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 18 18...

Page 19: ...the device when you are not using the pen This might cause issues when you are using a mouse and might prevent your computer from going to sleep Where to store you pen If your device included a pen s...

Page 20: ...If your device included a pen case store the pen in the pen case Pen case example Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 20 20...

Page 21: ...pen tip in the pen image to open the Action sidebar Select an action for the pen to perform when you tap the device surface with the pen tip Warning The tip must be set to Click in order to draw for...

Page 22: ...The above screenshot isfor descriptive purposes it may not match your screen Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 22 22...

Page 23: ...t in nib remover Also see Where to find the nib remover Round metal nib removal tool The built in nib remover located in a variety of locations 2 Get a replacement nib and slide the end of the new nib...

Page 24: ...t see the nibs there try these places If your device included a pen case check there If your device has a removable compartment cover on the back slide it open If your device included a pen stand unsc...

Page 25: ...Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 25 25...

Page 26: ...b in applicable applications Windows Input Panel Use handwriting or an on screen keyboard to directly enter text with your Wacom pen Note The Pen Flicks and press and hold to right click features are...

Page 27: ...so you can see how your changes affect your strokes Double tap distance To change the distance between your pen and the device surface during a double click move the slider Tip If you notice a delay a...

Page 28: ...ick action double click etc This option allows for a more precise placement of pen clicks Tip up assist This feature is turned on by default and helps you accurately place a crosshair or control point...

Page 29: ...The above screenshot isfor descriptive purposes it may not match your screen Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 29 29...

Page 30: ...ssigned action next to the component you want to customize The Action sidebar will open 5 Select the action you want to assign 6 Engage the component that you customized and the action that you assign...

Page 31: ...plication Note Pen gestures are only available on select devices Auto Scroll Zoom Assign this action to the Touch Ring to zoom in most graphics applications or scroll in most other applications Back R...

Page 32: ...ons Middle Click Performs a middle mouse button click Mode Toggle Assign this action to a pen button to toggle between Pen mode and Mouse mode When you first set a pen button to Mode Toggle the Mouse...

Page 33: ...ver and hold the button you can still zoom when you touch the pen tip to the surface again If you want to pan again after zooming release the button and press it again Note If the application does not...

Page 34: ...r and hold the button you can still scroll when you touch the pen tip to the surface again Tip You can change the Speed to determine how much you need to move the pen to scroll Slower settings require...

Page 35: ...nd hold the button you can still zoom when you touch the pen tip to the surface again Note If the application does not support Zoom pressing the pen button or ExpressKey activates a mouse wheel scroll...

Page 36: ...ion in the Keys box Ctrl Z for example You can enter letters numbers function keys F2 F3 etc and modifier keys Ctrl Alt etc You can also choose pre defined combinations from the Add special keys drop...

Page 37: ...troke combinations are built in as shortcuts for a particular application refer to the documentation for the application Do not share my information Cookies Terms of use Privacy Policy California Priv...

Page 38: ...select the display corresponding to your pen display from the drop down menu to assure that your pen is mapping to your pen display Run setup wizard The Setup wizard will run automatically when you fi...

Page 39: ...nce of Wacom Center can vary depending on the attached device s and configuration Topics on this page The Wacom Center main screen Get to know Wacom Center The Wacom Center main screen For devices tha...

Page 40: ...ighlighted section of the screen shot below Navigation bar green highlight Devices sidebar blue highlight Main content area yellow highlight Quick help bar purple highlight Action sidebar not pictured...

Page 41: ...com promotions Global settings Click the Global settings icon to access the following tabs General settings Update your Wacom driver and device firmware turn on off the Quick help bar set whether Waco...

Page 42: ...d in the center of Wacom Center and is where you can either customize your device settings A or access your device settings B A Customize your device in the main content area when you select a customi...

Page 43: ...er over Action sidebar The Action sidebar opens when you click on a customizable component On screen shortcut key pen button ExpressKey etc The Action sidebar is organized so that Recommended actions...

Page 44: ...The above screenshot isfor illustrative purposes it may not match your screen Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 44 44...

Page 45: ...Windows From your applications list select Wacom Tablet Wacom Center Mac From the Applications folder open the Wacom Tablet folder then double click the Wacom Center icon Or open Wacom Center from Lau...

Page 46: ...ustomer support page Send feedback Allows you to send feedback to Wacom about this application including bug reports Driver check Click this button if you notice unusual behavior with your device and...

Page 47: ...main content area 4 At the bottom of the Advanced settings screen click Diagnostics 5 Your device s serial number will be listed in the Tablet S N field Run the setup wizard The Setup Wizard runs auto...

Page 48: ...ackup file click the trash icon Restore your settings A list of your saved backup files displays on the Backup restore screen The backup files are sorted by their creation date Tip If you don t see yo...

Page 49: ...ings tab click the Reset all settings button 4 All settings for all devices will be returned to their factory defaults Do not share my information Cookies Terms of use Privacy Policy California Privac...

Page 50: ...file Register your Wacom device 1 Open Wacom Center 2 Click the Global settings icon 3 Select the Devices manager tab 4 Click the Register button next to any device that is not already registered Foll...

Page 51: ...alert you when new updates are available Updating your device 1 Open Wacom Center 2 Click the Global settings icon to proceed to the General settings tab 3 In the Software updates section click the In...

Page 52: ...cs provides an overview of the status of your driver device touch if applicable and pen 1 Open Wacom Center 2 Select your device in the Devices sidebar 3 In the main content area click Advanced 4 Clic...

Page 53: ...nd contact Wacom Support 1 Open Wacom Center 2 Click the Help icon 3 Click Support 4 You will will proceed to the Wacom Support page in your browser Do not share my information Cookies Terms of use Pr...

Page 54: ...dows From your application list select Wacom Tablet Wacom Tablet Properties Mac From System Preferences click on the Wacom Tablet icon Tip On Windows 10 Windows 11 and macOS you can open Wacom Tablet...

Page 55: ...een shortcut 2 Customize the Grid panel or Radial menu keys 3 Assign the Grid panel or Radial menu to a customizable component a pen button for example 4 Launch the Grid panel or Radial menu by pressi...

Page 56: ...navigation bar 3 In the On screen shortcuts sidebar click the New button 4 Select New Radial menu or New Grid panel 5 Select a Layout and enter a Name 6 Click the Apply button to create your new Radia...

Page 57: ...click and hold the Radial menu or Grid panel key 5 If you select Keyboard shortcut you are prompted to add a Keys combination Ctrl Z for example or Add special keys pre configured key combinations suc...

Page 58: ...The above screenshot isfor descriptive purposes it may not match your screen Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 58 58...

Page 59: ...le features 1 Open Wacom Center 2 Select your device in the Devices sidebar 3 Follow the instructions labeled A or B depending on what displays in Wacom Center A If the name of your pen displays in th...

Page 60: ...elect your pen 3 Click the currently assigned action next to a pen button 4 In the Actions sidebar open the Pen gestures category then select the gesture name you wish to assign to the pen button Pan...

Page 61: ...ay in the sidebar with an new name Wacom Screen Keys 1 for example Rename a Radial menu or Grid panel 1 Open Wacom Center 2 Select On screen shortcuts from the navigation bar 3 In the On screen shortc...

Page 62: ...3 In the On screen shortcuts sidebar select the Grid panel you want to change 4 In the main content area select a new layout for the Grid panel and click OK Tip If you switch from a larger to a small...

Page 63: ...gesture layouts Grid panel layouts Three Grid panel examples are pictured below Note You can change the layout of one Grid panel to another Grid panel See Change a Grid panel layout for more informati...

Page 64: ...key Radial menu is pictured below Pen gesture layouts Two Pen gesture examples are pictured below Note Pre configured Pen gestures come installed in Wacom Center on select devices Pan Scroll Pen gest...

Page 65: ...Zoom Pen gesture Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 65 65...

Page 66: ...settings are added the All icon changes to All other applications and an application icon is displayed for the newly added application s Topics on this page Create an Application specific setting Remo...

Page 67: ...from the list along with any custom tool settings Remove all Application specific settings from a pen 1 Open Wacom Center 2 In the navigation bar click the Global settings icon 3 Select the Devices ma...

Page 68: ...l stop blinking when your device is connected 6 Close the Bluetooth menu on your computer Tip After you pair your computer to your device you can switch between a Bluetooth and USB connection by plugg...

Page 69: ...ll adapter by USB cable this indicates the battery is fully charged Otherwise it means the device is off White Connected to computer by USB cable battery fully charged Blue not blinking Connected to c...

Page 70: ...lay setups only If you only have one display your Wacom device will be mapped to the full display by default To change it to a portion follow the instructions below 1 Open Wacom Center 2 Select your d...

Page 71: ...ine and use your cursor to select the screen area that you want to map to Enter the Top Bottom Left and Right coordinates in pixels The above screenshot isfor descriptive purposes it may not match you...

Page 72: ...Advanced 4 Turn the Show advanced options toggle On and make sure Pen mode is selected 5 Close Advanced settings 6 In Mapping settings choose Use custom area under Tablet area 7 On the Use a portion...

Page 73: ...Do not share my information Cookies Terms of use Privacy Policy California Privacy User s Manual 73 73...

Page 74: ...tional area of your Wacom device making what you draw with your pen look the same on your display However depending on your display screen layout this may leave a portion of your Wacom device inactive...

Page 75: ...mode you use the pen like a regular pen and you interact with the device as if it is your paper Each point on the device maps absolutely to a specific point on your monitor and the cursor jumps to th...

Page 76: ...y to decide how to adjust Mouse Height Mouse Acceleration and Mouse Speed is to move the sliders and test how they affect your screen cursor movement Mouse Acceleration and Mouse Speed affect each oth...

Page 77: ...display s How the device active area corresponds to your computer display s If you have one display attached to your computer by default the active area maps to your entire display If you have multip...

Page 78: ...n an individual display Tip only applies to devices with touch functionality Use touch gestures in the active area to perform specific functions such as tapping twice to double click an item Do not sh...

Page 79: ...your Wacom ID Then register your Wacom device Access the Learn and connect page 1 Open Wacom Center 2 Select Bonus Pack in the navigation bar 3 Click Learn and connect 4 If you have not already log i...

Page 80: ...Questions 7 Visit Wacom s Product Resources page to see if a new driver is available and install it 8 Run diagnostic tests on your device and tools Tip The diagnostic test instructions Test the Wacom...

Page 81: ...mputer 5 If you are using a USB hub make sure the hub is securely connected to your computer If it is and your device still does not work disconnect the device and plug it into a USB port that is on y...

Page 82: ...it may not match your screen 5 Hold your pen within 10 mm 0 4 inch of the surface of the device while watching the Pointing Device Info You should see a value appear after Proximity Device Name Devic...

Page 83: ...ld change to approximately 60 when you move toward the bottom The YTilt value should change to approximately 60 when you move toward the top 11 If you are testing an Art Pen place the pen tip on the s...

Page 84: ...t Displays An all encompassing term that can describe a computer monitor a laptop screen a Wacom pen display screen etc Display toggle A feature that allows you to work with your device on all display...

Page 85: ...n Pinch A motion used when navigating with touch Touch the display with two fingers spaced slightly apart then move or pinch your fingers together on the device surface Pixel The smallest unit of meas...

Page 86: ...customizable control strips located on the back of the Cintiq 22 Touch sensor The navigation area of your device where touch is detected The touch sensor resides within the active area and does not a...

Page 87: ...go to the Wacom Store You may also contact your local dealer distributor or Wacom Support for your region Note Some parts and accessories may not be available in all regions Do not share my informati...

Page 88: ...d light pressure Do not wrap the cables around the device when storing it Replace your pen nibs frequently to avoid scratching the surface with worn pen nibs Avoid extremes in temperature Make sure to...

Page 89: ...g but not limited to physical saftey or the safe management of your files and data and best practice measures to ensure your device works properly Note This callout provides general information about...

Page 90: ...roduct s User Help will display in the Manual Warranty section Note User Help is common to Windows and Mac computers Screenshots are from a Windows computer unless otherwise noted Note Information abo...

Page 91: ...with permission Many Wacom devices incorporate High Definition Multimedia Interface HDMI technology HDMI the HDMIlogo and High Definition Multimedia Interface are trademarks or registered trademarks...

Page 92: ...program the driver will automatically send certain diagnostics and usage data for your Wacom product 1 Open Wacom Center 2 Click the Global settings icon in the navigation bar 3 Under Wacom Experience...

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