Wacom Flex Arm, Manual

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LIMITED WARRANTY
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such as the battery, pen cartridges
and nibs, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail
purchase, as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom cannot guarantee you uninterrupted
service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact Wacom Technical Support via
telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number and instructions for shipping the product to a service location
designated by Wacom. You should send the product, shipping charges prepaid, to the designated service location, accompanied by the return authori-
zation number, your name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for return shipping
by United Parcel Service or by an equivalent service as chosen by Wacom. Wacom’s sole obligation and entire liability under this warranty shall be, at
Wacom’s option, either the repair or replacement of the defective product or parts thereof of which Wacom is notifi ed during the Warranty Period; pro-
vided, however, that you are responsible for (i) the cost of transportation of the product to the designated service location and (ii) any loss or damage
to the product resulting from such transportation. Wacom shall have no responsibility to repair or replace the product if the failure of the product has
resulted from accident, abuse, misuse, negligence, or unauthorized modifi cation or repair, or if it has been handled or stored other than in accordance
with Wacom’s storage instructions.
Any descriptions, drawings, specifi cations, samples, models, bulletins, or similar material, used in connection with the sale of the product, shall not be
construed as an express warranty that the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL
OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY
OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY. WACOM LIMITS THE
DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, TO THE DURATION OF WACOM’S EXPRESS WARRANTY.
SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL
BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF
WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any party shall not exceed the pur-
chase price you paid, regardless of the form of any claim. This Limited Warranty is governed by the laws of the United States of America and the state
of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside Central America, South America or the Caribbean.
LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
WACOM warrants to you, as the initial purchaser, (hereinafter referred to as “you” or “the customer”) that the product hardware will remain free from
defects in materials and workmanship under normal use and service for a warranty period of TWO (2) years, commencing from the purchase date and
provided that the product was unused at the time of purchase. Defects in wear parts resulting from normal wear and tear are exempt from the warranty.
Furthermore, WACOM warrants that the data carriers delivered with the product are free from defects in materials and workmanship under normal use
for a period of SIX (6) months from the date of purchase. If during the applicable warranty period the product, excluding any software, is discovered
to be defective, it should be returned immediately to the place of purchase in its original packaging together with your name, address, and telephone
number, a description of the problem, and a copy of the original receipt. The customer shall be liable for any possible damage or loss of the product
during transit to the place of purchase for this purpose.
WACOM’s sole obligation and entire liability under this warranty shall be, at WACOM’s option, either the repair or the replacement of the product or
parts thereof that prove defective and that were returned within the applicable warranty period. WACOM does not warrant to repair or replace the
product if: (a) the damage to the product results from accident, misuse, improper use, negligence or unauthorized alteration or repair; (b) the product was
not handled or stored according to the instructions provided by WACOM; (c) the damage resulted from normal wear and tear of product parts; or d) the
serial number affi xed by WACOM has been removed or rendered unintelligible. Any descriptions, drawings, specifi cations, samples, models, notifi cations
or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to
or fulfi ls your requirements. The warranty guaranteed by law remains unaffected. You can claim defects of the product in accordance with the relevant
legal provisions.
WACOM shall only be liable for itself and its vicarious agents if a material contractual obligation has been culpably breached in a manner jeopardising
the purpose of the contract or the damage is due to intentional acts or omissions or gross negligence. A material contractual obligation is an obligation
which is essential to the proper performance of the contract on which the other party will typically rely. In case that the culpable infringement of such a
material contractual obligation is not due to intention or gross negligence, the liability of a party shall be limited to such damages being typical for the
contract and which were reasonably foreseeable at the time of the closure of the contract. Where these Terms and Conditions preclude or limit liability,
this also applies to the personal liability of the executive offi cers of the party concerned, its employees, agents and subcontractors. The provisions of
the product liability law (Produkthaftungsgesetz) remain unaffected. If, when a claim made under this warranty is checked, it emerges that it is outside
the permitted time period or is not covered by the warranty or that the product is not defective, the customer will reimburse WACOM for associated
costs. This limited warranty shall apply if the registered offi ce of the vendor is situated in the EU or Iceland, Norway, Jersey, Switzerland, Russia, the
Ukraine, Croatia, Serbia, Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran or South Africa. This warranty is subject
to German law. However, the applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded. The
city of Düsseldorf, Germany, is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties
resulting from the formation, handling or termination of the contractual relationship, provided that the customer is a trader, a legal entity or fund under
public law. The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany. The jurisdiction agree-
ment shall not apply if, due to legal provisions, a different sole place of jurisdiction must be established for the case. Furthermore, WACOM is authorised
to fi le a lawsuit against the headquarters of the customer. Should one of the provisions of this limited warranty be or become void, the validity of the
other provisions shall not be affected, in full or in part. Should a provision be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place. If you have any questions about this agreement, or would like to contact WACOM for another reason, please write to