VTech VT9010 User Manual Download Page 2

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BT Verve 450 – Edition 4 – 14.05.07.07 – 8179

8179 Verve 450 UG [4] 14/5/07 16:06 Page 68

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to

ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech,

Technical Inquiry Hotline at 852-2667 7433 or Customer Service

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

of this manual.

Please call our

Centre at 852-2776 3223

Summary of Contents for VT9010

Page 1: ...BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 1 VT9011 ...

Page 2: ...iew this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech Technical Inquiry Hotline at 852 2667 7433 or Customer Service Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions of this manual Please call our Centre at...

Page 3: ... any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall out...

Page 4: ...ee call 12 Answer a call handsfree 13 Switch to handsfree during a call 13 Redial the last number called 13 Redial a number from the redial list 14 Save a number from the redial list 14 to the directory 14 Delete a redial number 14 Delete all redial numbers 15 Keypad lock 15 Find handset paging 16 Message Call inbox 16 Directory Store a name and number 17 View an entry 18 View directory capacity 1...

Page 5: ...ist 35 Answering machine Using the answering machine from the handset 36 Switch the answering machine on off 36 Outgoing messages 37 Record your own outgoing message 37 Check or delete your outgoing message 37 Answer settings 38 Call screening 39 Message playback 40 Delete all old messages 41 Using the answering machine at the base 41 Switch on off 41 Message playback 41 Remote access 42 To enable...

Page 6: ...ll 48 Help 49 General information Safety information 53 Important 53 Replacing the handset Battery 53 Warning 53 Cleaning 54 Environmental 54 Product disposal instructions 54 Technical Data 55 Productdisposalinstructionsforbusinessusers 54 Productdisposalinstructionsforresidentialusers 54 In this guide BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 6 ...

Page 7: ... in the bathroom or other humid areas Handset range The VT9011 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Sign...

Page 8: ...batteries are available from the VT9011 Helpline on 852 2776 3223 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal The base indicator lights up The answering machine is switched on 2 The NiMH battery is already fitted in the handset Remove the battery compartment cover by sliding it...

Page 9: ...nd lifting off Locate the battery lead and connector and plug it into the socket inside the battery compartment the red wire should be on the left Tuck the battery leads in the space above the battery and slide the battery compartment cover back on Charge the battery for at least 20 hours 3 Getting started Using your VT9011 on a Broadband line If this product is to be used on a broadband line then...

Page 10: ... handset number is shown in the display Set date and time manually 1 Press Menu and scroll to Settings and press OK 2 Scroll to Time Alarm then press OK 3 Date Time is highlighted Press OK 4 The current Time format is highlighted Scroll or to choose 24 hour or 12 hour 5 Scroll to Date format and scroll or to choose dd mm or mm dd 6 Scroll to Enter time and enter the time e g 1705 for 5 05 pm 7 Scr...

Page 11: ...Press to toggle between the two callers RIGHT Messages Call inbox In standby press to access the Calls list answering machine messages When entering text press to move the cursor right When listening to answering machine messages press to skip to next message DOWN Calls In standby press to open and scroll through the Calls list In talk mode press to adjust volume In menu mode press to scroll down ...

Page 12: ...f out of range or cannot connect to the base selected On during a call Flashing incoming call On handsfree speaker on On missed call in the Calls list On answering machine on Off answering machine off Flashing new answering machine messagse On alarm is set Flash alarm time has been reached Off alarm off The keypad is locked Handset ringer is switched off For this feature to work you must subscribe...

Page 13: ...ay the previous message Vol Vol Increase or decrease speaker volume during play back SKIP 8 I Skip forward to the next message Stop Stop play back Play Play messages Answering machine display Answering machine off 0 99 Answering machine on number of messages stored Flashes when you have new unplayed messages rA Displayed while a handset is accessing the machine rE Displayed while recording a messa...

Page 14: ...hrough the available options 3 Press the OK option button to select a menu option or the Back button to return to the previous screen To exit a menu and return to standby press Getting to know your phone BT Verve 450 Edition 4 14 05 07 07 8179 Option buttons Press to select the option displayed on the screen If no buttons are pressed for 30 seconds the handset returns to standby automatically Menu...

Page 15: ...levant button Calls list empty Settings Calls list displayed press Option Option Option Details Delete Delete all Call number Store number Settings menu Empty Empty Empty Empty Empty Empty Empty Empty Empty Empty Names menu Directory displayed press New entry Edit entry View Copy Copy all Delete entry Delete all Capacity Edit call grp Speed dial Directory empty New entry Capacity Redial list displ...

Page 16: ... automatically re connect to the base Switch handset on or off To switch off 1 Press and hold 2 Switch off is displayed press Yes to confirm Press No to cancel To switch on 1 Press and hold Make an external call 1 Press 2 When you hear the dial tone dial the number Preparatory dialling 1 Dial the number first If you make a mistake press Clear to delete the last digit 2 Press to dial End a call 1 P...

Page 17: ...gaged on an external call 1 You will hear the call waiting tone and the display will show the number of the caller or the name if it matches an entry in your directory 2 Press to answer the new call and your first caller is put on hold 3 Press to toggle between the two callers 4 Press to hang up the current call Using the phone BT Verve 450 Edition 4 14 05 07 07 8179 Auto answer As long as you hav...

Page 18: ... Mute on and your caller cannot hear you 2 Press again to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a handsfree call 1 Dial the number then press is displayed You hear your call over the handset loudspeaker Press to switch the call between the e...

Page 19: ...switch handsfree off and return the call to the earpiece press again Redial Up to the last 15 telephone numbers called are saved in the redial list You can then select any of the numbers to redial delete or copy to the directory Redial the last number called 1 Press the last number you called is displayed 2 Press to dial Using the phone BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 1...

Page 20: ...edial list to the directory 1 Press then scroll or to the number you want 2 Press Option and scroll to Store number 3 Press OK Use the keypad to enter a name 4 Scroll to Number The number is displayed 5 If required scroll to Select group then press or to select a group 6 Press OK The entry is saved Press Back to return to the previous menu level Delete a redial number 1 Press The last number diall...

Page 21: ...e carrying it around To lock the keypad 1 Press and hold The handset beeps and Keypad locked is displayed To unlock the keypad 1 Press and hold The handset beeps and Keypad unlocked is displayed for 2 seconds before returning to standby Using the phone WARNING If the keypad is locked you will be able to dial the emergency numbers 999 When the keypad is locked you can still answer incoming calls an...

Page 22: ...e again to stop the ringing or press a button on any handset Message Call inbox Your VT9011 has an inbox which shows the status of your messages and calls and gives a short cut to access Missed calls Answering machine messages 1 Press The Inbox screen is displayed 2 Scroll or to the option you want and press OK Using the phone BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 ...

Page 23: ...ious menu level Using the phone Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press three times to enter o Press once to enter m Writing tips Press Clear to delete the last character or digit Press or to move backwards or forwards through character digits Press to switch between upper lower or sentence case Press to insert a space Use and or for other ...

Page 24: ...ss OK Scroll or to view the name number and group 5 Press Back to return to the previous level View directory capacity 1 From standby press The directory is displayed 2 Press Option Scroll to Capacity and press OK The number of entries available is displayed e g 150 200 3 Press Back to return to the previous menu level Dial an entry 1 In standby press The first entry is displayed 2 Scroll or to th...

Page 25: ...opy and press OK 3 Press or to select the handset you want to copy to and press OK At the receiving handset 4 Display shows Receive dir entries Press Yes to confirm or No to cancel 5 When successful the display shows Copied 6 Press Back to return to the previous menu level Using the phone When editing a name or number press Clear to delete characters and digits BT Verve 450 Edition 4 14 05 07 07 8...

Page 26: ...croll to Copy all and press OK 4 Press or to select the handset you want to copy to and press OK At the receiving handset 5 Display shows Receive dir entries Press Yes to confirm or No to cancel 6 When successful the display shows Copied 7 Press Back to return to the previous menu level Delete an entry 1 Press 2 Scroll or to the entry you want 3 Press Option and scroll to Delete entry and press OK...

Page 27: ...name 1 Press 2 Press Option and scroll or to Edit call grp and press OK 3 Scroll or to the call group you want 4 Press OK Display highlights Rename group Press OK 5 Press Clear to delete the current name and enter a new name 6 Press OK to save 7 Press Back to return to the previous menu level Using the phone BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 27 21 ...

Page 28: ... played 6 Press OK to save 7 Press Back to return to the previous menu level Using the phone BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 28 22 1 Press the key 2 Press option and scroll or to select Edit entry and press OK 3 Use the keypad to enter a new name 4 Scroll to Number to enter a new number 5 Press OK to save 1 Press the key and scroll or to select the re...

Page 29: ...o Tones Press OK 3 Key beeps option is highlighted Press or to select On or Off 4 Scroll to Confirmation Press or to select On or Off You can set different ringtones for external calls and internal calls Choose from 10 polyphonic and 5 standard handset ringtones The handset also has 5 ringer volume settings plus Off If you switch the handset ringer off by pressing you can still hear a tone when yo...

Page 30: ...o select On or Off 6 Scroll to Out of range Press or to select On or Off 7 Press OK to confirm 8 Press Back to return to the previous menu level Sounds BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 30 24 ...

Page 31: ...wer 1 Press Menu scroll to Settingsand press OK 2 H set settings is highlighted Press OK 3 Scroll to Auto answer and press OK 4 Press or to select On or Off 5 Press OK to save 6 Press Back to return to the previous menu level Adjust the display contrast to suit different lighting conditions There are 8 levels Set a name for your handset e g Donna or Office As long as you have auto answer set to ON...

Page 32: ... Press OK 4 The Ringtone option is highlighted Press or to select the ringtone 5 Scroll to Ring volume Press or to select the volume or off 6 Press OK to save 7 Press Back to return to the previous menu Settings BT Verve 450 Edition 4 14 05 07 07 8179 Restore your handset to its original factory settings This will not affect The phonebook 8179 Verve 450 UG 4 14 5 07 16 06 Page 32 26 BT Verve 450 E...

Page 33: ... press OK 2 Scroll to Base setting Press OK 3 Scroll to Dial mode Press OK 4 Press or to select the dial mode option you want 5 Press OK to save 6 Press Back to return to the previous menu Settings BT Verve 450 Edition 4 14 05 07 07 8179 When you have more than one handset registered to your base you can set one handset to ring before the others This allows one handset user to answer all incoming ...

Page 34: ...the new PIN and press OK 6 Re enter the new PIN and press OK 7 Press Back to return to the previous menu level Settings The System PIN is used when changing certain settings and registration de registration The default setting is 0000 You can change this to your own preferred 4 digit number If you make a mistake press Clear to delete digits 8179 Verve 450 UG 4 14 5 07 16 06 Page 34 28 ...

Page 35: ...Press OK 3 Scroll to System reset Press OK 4 Enter the system PIN original setting 0000 and press OK 5 Press Yes to confirm or No to cancel 6 If you select Yes the handset returns to standby Or press Back to return to the previous menu level Settings BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 35 29 ...

Page 36: ...Press OK 3 Date Time is highlighted Press OK 4 Press or to select the Time format 24 hour or 12 hour 5 Scroll to Date format Press or to select mm dd or dd mm 6 Scroll to Enter time and enter the time using the 24 hour format e g 17 30 for 5 30pm 7 Scroll to Enter date and enter the date 8 Press OK to save 9 Press Back to return to the previous menu level Settings BT Verve 450 Edition 4 14 05 07 0...

Page 37: ... on off Press or to select Daily Once or Off 6 Scroll to Ringtone and press or to select the ringtone you want for the alarm 7 Press OK to save 8 Press Back to return to the previous menu level Stop alarm ring When the alarm rings the display shows Alarm The alarm rings for 30 seconds 1 Press Stop to stop the alarm Settings BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 ...

Page 38: ... 3 Press Option Details is highlighted Press OK 4 The display shows phone number date and time of the call IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable To ensure the caller s name is displayed make sure you have stored the full telephone number including the dialling code in the directory When a new call is receiv...

Page 39: ... recent entry is at the top of the list 2 Press or to scroll through the list 3 Press or to call the number Or 1 Press 2 Press or to scroll through the list to the entry you want 3 Press Option Scroll to Call number and press OK 4 If required press Clear to edit the number first 5 Press to dial Copy a Calls list number to the directory 1 Press 2 Press or to scroll through the list to the entry you...

Page 40: ...lls 4 Scroll to New call alert 5 Press or to select On or Off 6 Press OK to save 7 Press Back to return to the previous menu level Calls lists If you need to edit the number or name press Clear to delete any unwanted characters then enter new ones using the keypad All calls will list answered and missed calls in the Calls list Missed calls will only list unanswered calls New call alert on will cau...

Page 41: ...lay shows Deleted 4 Press Back to return to the previous menu level Delete entire Calls list 1 Press 2 Press Option Scroll to Delete all and press OK 3 Press Yes to confirm or No to cancel 4 Press Back to return to the previous menu level Calls lists BT Verve 450 Edition 4 14 05 07 07 8179 8179 Verve 450 UG 4 14 5 07 16 06 Page 41 35 ...

Page 42: ... 1 Press Menu Scroll to Answer machine Press OK 2 Scroll to Answer on off Press OK 3 Scroll or to highlight On or Off and press OK When switched on the handset display shows 4 Press Back to return to the previous menu level You will need to set the day date and time if you have not already done so so that you will know when each message was received If you have subscribed to your network s Caller ...

Page 43: ...ace the pre recorded message To reinstate the pre recorded messages delete your own recorded outgoing message see opposite Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note left or you can record your own Record your own outgoing message 1 Press Menu Scroll to ...

Page 44: ...corded message If you delete your Personal OGM the pre recorded OGM will be automatically reinstated as your outgoing message Answer mode Choose which outgoing message you want played to callers Answer delay Answer delay sets the number of times your VT9011 will ring before the answer machine picks up your call and starts playing the outgoing message You can change the Answer Delay setting to betw...

Page 45: ...et as follows 1 When your VT9011 rings wait for the answering machine to take the call When the caller begins leaving a message the display shows Screening Press Yes to hear the caller Press to stop screening without talking to the caller 2 To interrupt and speak to the caller directly press Answering machine While screening you can adjust the volume by pressing or BT Verve 450 Edition 4 14 05 07 ...

Page 46: ... message or twice to play the previous message to play the next message Delete or to delete the current message Display shows Deleted Pause or to pause playback to cancel playback and return to standby At the end of playback the handset will return to standby The messages are renumbered to take account of any deleted messages Answering machine Each message is played back with the day and time of t...

Page 47: ...g and press OK If there are no old unplayed messages the display shows No old messages If there are old messages the display shows Delete all Press Yes to confirm or No to cancel 3 Press Back to return to the previous menu level Using the answering machine at the base Switch on off 1 Press The setting is announced Message playback 1 Press New messages are played first During playback to delete the...

Page 48: ...2 Scroll or to Remote access and press OK 3 Press or to select Disable or Enable 4 If you select Enable the display asks you to enter the Remote access PIN Enter the current 4 digit PIN The default setting is 0000 Press OK 5 Enter a new PIN Press OK Enter the PIN again and press OK to save Answering machine Remote access When enabled you can call in from another phone to listen to your messages an...

Page 49: ...hear You have X messages followed by To hear main menu press 1 When you have accessed your VT9011 you can use the keypad to operate your answering machine Follow the announcements and instructions you hear Play main menu Play all messages Play new messages only Skip back to previous message Answering machine If you enter the incorrect PIN code you will be allowed one further attempt if it is still...

Page 50: ...p forward to next message Set answer mode this lets you select the outgoing message to Answer Record or Answer Only Play outgoing message Set answering machine to On or Off Ends outgoing message recording Answering machine 8179 Verve 450 UG 4 14 5 07 16 06 Page 52 44 ...

Page 51: ...use If you have purchased a VT9011 multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your VT9011base before it can be used Registering an additional handset At the handset 1 Press Menu scroll to Settings and press OK 2 H set settings is highlighted Press OK 3 Scroll or to Register and press OK 4 Pres...

Page 52: ...the System PIN original setting 0000 and press OK 5 Select handset option is highlighted Scroll or to the handset you want and press OK Using additional handsets If registration is not successful first time please repeat the process again in case the base registration period ran out of time If there are already 5 handsets registered to the base the registration will fail You must de register anoth...

Page 53: ... 5 you want to call then press OK Transfer a call You can transfer an external call to another handset registered to the base 1 During your call press Int 2 If you have one other handset it will ring If you have extra handsets press or to select the handset 1 5 you want then press OK Your external caller is put on hold 3 When the other handset answers you can announce the caller 4 Press Intern to ...

Page 54: ...e other handset it will ring If you have extra handsets press or to select the handset 1 5 you want then press OK Your external caller is put on hold 3 When the other handset answers you can announce the call Press Conf to join all callers Using additional handsets If the other handset does not answer press Single to return to your original caller 8179 Verve 450 UG 4 14 5 07 16 06 Page 64 48 ...

Page 55: ...eed recharging Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out You may need to change the dial mode from tone to pulse see page 27 If you are connected to a switchboard check whether you ...

Page 56: ...ndset on the base charger to recharge icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your VT9011 base may be on the line Answering machine does not record any messages The memory may be full Play and delete old messages see page ...

Page 57: ... the full STD dialling code Cannot register a handset to a base You can register a total of 5 handsets to your VT9011 base and you can register your VT9011 handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when regis...

Page 58: ...al equipment if it is placed too close It is recommended that you place your VT9011 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the VTech Technical Support hotline Help 8179 Verve 450 UG 4 14 5 07 16 06 Page 68 52 852 2667 7433 ...

Page 59: ...e power supply suitable for the VT9011 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone 8179 Verve 450 UG 4 14 5 07 16 07 Page 72 53 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the Vtech Customer Service Hotline 852 2776 3223 Do not open the handset except to replace the handset batteries ...

Page 60: ... There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its work...

Page 61: ...230V 50 Hz power pack Base station230V AC adapter power supply Handsets operating time standby talk time approx 100hrs approx 10hrs Battery charging time approx 16 hours Base station dimensions Width depth height 150x110x81 mm Handset dimensions Width depth height 48x147x15 mm Base station weight 241g without adaptor Weight of a hansdet 110g with battery Power pack HongKong ...

Page 62: ...Customer Service Centre Suite 1601 Lever Tech Centre 69 71 King Yip Street Kwun Tong Kowloon Hong Kong Customer Service Hotline 852 2666 5558 Technical Inquiry Hotline 852 2667 7433 ...

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