VTech VSP725 Administrator And Provisioning Manual Download

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Introducing the VSP725

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VSP725 Administrator and Provisioning Manual

LED Behavior

The programmable keys have LEDs that indicate various states.

Table 3. VSP725 LED behavior

Key function

LED Activity

Description

Account

Flashing ORANGE
Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN

Account not registered
Dialing or on a call
Ringing incoming call
Held call

Shared account

Steady ORANGE
Slowly flashing ORANGE

Shared account is on a call
Shared account is on hold

Do Not Disturb

Off
Steady ORANGE

DND is off
DND is on

Call Forward

Off
Steady ORANGE

Call forwarding is off
Call forwarding is on

Page

Steady GREEN

Outgoing page in progress

Busy Lamp Field

Off
Steady ORANGE

Quickly flashing ORANGE
Flashing ORANGE

Monitored phone is idle
Monitored phone is on a call or
has a held call
The monitored phone is ringing
BLF registration error

Automatic Call
Distribution

Quickly flashing GREEN
Steady GREEN
Slow Flash GREEN
Steady ORANGE
Slowly flashing ORANGE
Quickly flashing ORANGE

Agent "wrap up" state
Agent ready state
Agent unavailable state
Logged on
Logged off
ACD subscription error

Summary of Contents for VSP725

Page 1: ...ErisTerminal SIP Deskset VSP725 Administrator and Provisioning Manual Rev 6 07 15 ...

Page 2: ...ds 16 Adding a Custom Logo 17 Idle screen logo behavior 17 Logo specifications 17 Uploading a custom logo 17 Custom logo user interactions 18 Customizing Soft Keys 19 Custom soft key configuration file settings 21 Configuration Using the Phone Menus 22 Viewing the Main Menu 23 Using the Status menu 23 Viewing Line status 25 Using the Admin Settings Menu 26 Using the Network Setting menu 27 Using t...

Page 3: ...ings 46 Network Conference Settings 46 Session Timer 46 Call Settings 47 General Call Settings 47 Do Not Disturb 47 Call Forward 48 User Preferences 49 General User Settings 49 Call Hold Reminder 50 Call Waiting 50 Programmable Keys 51 Speed Dial Keys 54 Speed Dial Keys 55 Signaling Settings 56 Voice 56 NAT Traversal 56 Ringer Settings 57 Paging Zone 58 Network Pages 59 Basic Network Settings 59 B...

Page 4: ...1 Export Configuration 82 Reset Configuration 82 Security 83 Administrator Password 83 User Password 83 Web Server 84 Certificates 84 System Logs 85 Syslog Settings 85 Network Trace 86 Download Log 86 Provisioning Using Configuration Files 87 The Provisioning Process 88 Resynchronization configuration file checking 89 VSP725 restart 89 Configuration File Types 90 Data Files 91 Configuration File T...

Page 5: ...0 pfk Module Programmable Feature Key Settings 132 speed_dial Module Speed Dial Settings 134 ringersetting Module Distinctive Ringer Settings 135 file Module Imported File Settings 136 General configuration file settings 136 MAC specific configuration file settings 137 tone Module Tone Definition Settings 139 profile Module Password Settings 142 General configuration file settings 142 MAC specific...

Page 6: ... with software version 1 0 5 or newer See Using the Status menu on page 23 for instructions on checking the software version on the VSP725 Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VSP725 Type Small to medium business SIP endpoint deskset Serial number _______________________________ Purchas...

Page 7: ...ides will recommend second party devices and settings along with VSP725 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vtech com Related Documents The VSP725 Quick Start Guide contains a quick reference guide to the VSP725 external features and brief instructions on connecting the VSP725 to a working IP PBX system The ...

Page 8: ... attempting to configure the VSP725 Some of the configuration tasks described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers About the VSP725 deskset on page 9 Quick Reference Guide on page 10 Programmable Keys on page 12 Network Requirements on page 15 VS...

Page 9: ...bout registering a cordless headset see the VSP725 Deskset User s Guide 200 entry Call Log There are two network ports known as the Ethernet port and PC port at the back of the VSP725 The Ethernet port allows the VSP725 deskset to connect to the IP PBX The PC port is for another device such as a personal computer to connect to the Ethernet network through the VSP725 You can configure the VSP725 us...

Page 10: ... or to scroll through the menu highlight items or change settings While entering names or numbers press or to move the cursor left or right SOFT KEYS Perform actions according to the on screen labels Programmable keys Can be programmed to perform various functions or access various features For example Press to access a line to make a call Press to dial a monitored extension or a quick dial number...

Page 11: ...Introducing the VSP725 11 Back to Contents VSP725 Administrator and Provisioning Manual VSP725 stand slots Power jack Ethernet port PC port Handset jack Wall mounting slots ...

Page 12: ...le keys using the phone menu see the User Guide To assign functions to programmable keys using the WebUI see Programmable Keys on page 51 For the programmable key configuration file parameters see pfk Module Programmable Feature Key Settings on page 132 You can assign more than one key to an account For example you can configure Line keys 1 and 2 to access Account 1 and Line keys 3 and 4 to access...

Page 13: ...is compatible with Broadsoft s Broadworks Call Center Application Page If this feature is enabled press the Page key to call one or a group of phones You can configure pages to be automatically answered See SIP Account Management on page 37 Multicast page Press the Multicast page key to page all phones in a pre defined paging zone See Paging Zone on page 58 Park Call Dials the access code to park ...

Page 14: ...on a call Shared account is on hold Do Not Disturb Off Steady ORANGE DND is off DND is on Call Forward Off Steady ORANGE Call forwarding is off Call forwarding is on Page Steady GREEN Outgoing page in progress Busy Lamp Field Off Steady ORANGE Quickly flashing ORANGE Flashing ORANGE Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing BLF registrat...

Page 15: ...P server is present you can assign a static IP to the VSP725 You can assign a static IP address using the VSP725 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable automatic time updates from an NTP server A DNS server is recommended to resolve the path to the Internet ...

Page 16: ...I on page 32 The browser based interface is easy to navigate and best suited to configuring a large number of VSP725 settings at once The WebUI gives you access to every setting required for configuring a single device You can enter service provider account settings on the WebUI configure the programmable keys and set up provisioning which will allow you to automatically and remotely update the VS...

Page 17: ...ogo_timeout and the user_pref logo_to_idle_timeout parameters See user_pref logo_to_idle_timeout on page 127 Logo specifications The file type and dimensions for the logo are listed in the table below Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above including any surrounding white space Note that the width of the logo specified in the ...

Page 18: ... image size image is not in black and white Custom logo user interactions For VSP725 users pressing any hard key will exit the idle logo and perform the key s function For example pressing MENU will show the Main Menu Pressing a soft key when the idle logo is showing will switch to the idle screen ...

Page 19: ...evel where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VSP725 a soft key level consists of three soft keys populated or blank in a row The table below shows the soft key options available for each screen Each screen can have a maximum of nine soft keys You cannot edit soft key text The configuration file parameters allow you t...

Page 20: ...ore than one call XferCall ConfLine visible with more than one call ConfCall Call Held Blank End End New New Park Call Park Retrieve Parked Call Retrieve Group Call Pickup GrpPickup Direct Call Pickup DirPickup Resume Resume Transfer Transfer Conference Conf XferLine visible with more than one call XferCall ConfLine visible with more than one call ConfCall Table 4 Custom Soft Keys Screen Available...

Page 21: ...ft key parameter enter values separated by commas Soft keys appear on the phone screen in the same order as the soft key values you enter For example the parameter value combination of softkey idle line dir settings will result in the Idle screen shown below Live Dial Blank Directory Directory Call Log Call Log Redial Redial Messages Message End End Dial Dial Input letter number selection 123 Canc...

Page 22: ...account registration status and product information User Settings allows the user to set the language for the display configure the appearance of the display edit programmable keys register a DECT headset and customize the audio settings Admin Settings configure network settings enter static IP addresses for example account settings and provisioning settings This chapter contains instructions for ...

Page 23: ...es Press CANCEL to cancel an operation exit the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VSP725 on the Product Info screen available from the Status menu To view the Status menu 1 When the V...

Page 24: ...ddress 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information Line status Registered Not registered Account display name Account User ID Registrar Server IP address Registrar Server port number Proxy server IP address Proxy server port number 3 Product Info Model number Serial number MAC address Boot version Firmware ver...

Page 25: ...ct Line The Line menu lists the available lines along with icons indicating each line s current registration status To view complete status information for a line On the Line menu press or to highlight the desired line and then press SELECT The full line status screen appears Table 6 Line status icons Icon Description Line registered Line unregistered Line disabled ...

Page 26: ...dmin password and then press The default password is admin press the soft key to enter letters with the dial pad The Admin settings are listed in Table 7 Table 7 Admin setting summary Setting Options 1 Network setting 1 DHCP Enable Disable 2 Set static IP 3 VLAN ID 4 Others 2 Line 1 LINE 1 2 LINE 2 3 LINE 3 3 Provisioning 1 Server 2 Login 3 Password 4 Reset to default Press SELECT to display a scr...

Page 27: ...k setting and then press SELECT The Network setting menu appears 2 Press or to highlight the desired option and then press SELECT DHCP Set static IP VLAN ID Others DNS and NTP servers To enable or disable DHCP 1 From the Network setting menu press or to highlight DHCP and then press SELECT The DHCP screen appears 2 Press or to select Enabled or Disabled and then press DHCP is enabled by default wh...

Page 28: ...l pad and the Add dot soft key to enter characters Press or to advance to the next character 5 Press To set the VLAN ID for the VSP725 1 From the Network setting menu press or to highlight VLAN ID and then press SELECT 2 On the VLAN ID menu press or to enable or disable the WAN VLan 3 Press and enter the WAN port number Use the dial pad and the soft key to enter characters The valid range is 0 to ...

Page 29: ...nd the soft key to enter characters Press or to advance to the next character 3 Press and enter the IP address for the secondary DNS server The VSP725 uses this server if the primary server does not respond 4 Press and enter the IP address for the NTP server If the VSP725 does not use an NTP server you must manually enter the time and date settings 5 Press Add dot Save ...

Page 30: ...me User ID Authorization ID Authorization Password SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information about these settings see SIP Account Management on page 37 3 Edit the Line settings using the dial pad and the soft keys available for each setting deletes a character enables you to enter numbers lower...

Page 31: ... From the Admin Settings menu press to highlight Provisioning and then press SELECT The Provisioning menu appears 2 Enter the server URL using the dial pad keys deletes a character enables you to enter numbers lower case letters or upper case letters with the dial pad Does not appear when the setting accepts numbers only prompts you to reboot the phone and apply the new settings enables you to edi...

Page 32: ...ings contact lists and provisioning settings The WebUI is embedded in the VSP725 operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VSP725 settings This chapter covers Using the Web User Interface WebUI on page 33 Status Page on page 36 System Pages on page 37 Network Pages on page 59 Contac...

Page 33: ...gement Call settings User Preferences Programmable Keys Speed Dial Keys Signaling Settings Ringer Settings Paging Zone Network Basic Network Settings Advanced Network Settings Contacts Local Directory Blacklist LDAP Broadsoft Call History Servicing Reboot Time and Date Firmware Upgrade Provisioning Security Certificates System Logs The WebUI also has a System Status page where you can view network...

Page 34: ... your computer keyboard The browser displays a window asking for your user name and password 5 For the user name enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Servicing 6 Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the links along the left to vi...

Page 35: ...VSP725 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button Click to save changes you have made on the page During a configuration session click before you move on to the next WebUI page ...

Page 36: ... VSP725 System Status The System Status page shows General information about your device including model MAC address and software version Account Status information about your SIP account registration Network information regarding your device s network address and network connection Cordless Status indicates whether a cordless headset is registered to the phone ...

Page 37: ... Configuration File Parameter Guide on page 95 Default values and ranges are listed there Setting Description Enable Account Enable or disable the SIP account Select to enable Account Label Enter the name that will appear on the VSP725 display when account x is selected Display Name Enter the Display Name The Display Name is the text portion of the caller ID that is displayed for outgoing calls us...

Page 38: ...lication Server Changes to features such as DND Call Forward All Call Forward No Answer and Call Forward Busy on the server side will also update the settings on the VSP725 menu and WebUI Similarly changes made using the VSP725 or WebUI will update the settings on the server Line Type Select the line type to Private or Shared A private line will be accessible only at the VSP725 you are configuring...

Page 39: ...fix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the user dials 9 until any new digit is entered 9 3xxxxxx means only when the digit 3 is hit would the secondary dial tone stop playing PX This represents a pause of a defined time X is the pause duration in seconds For instance P3 would represent pause duration of 3 seconds When P only is used the pause time...

Page 40: ...e registrar server Server port Enter the port number that the registrar server will use Expiration Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the ...

Page 41: ...sed first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails En...

Page 42: ...ption Local SIP port Enter the local SIP port Transport Select the SIP transport protocol TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery validation UDP User Datagram Protocol is generally less prone to latency but SIP data may be subject to network congestion TLS Transport Layer Security the VSP725 supports secured SIP signalling via TLS Op...

Page 43: ...park retrieval Yes Voicemail Enter the voicemail access code The code is dialed when the user selects a line from the phone s Message menu Yes DND ON Enter the Do Not Disturb ON access code Yes DND OFF Enter the Do Not Disturb OFF access code Yes Call Forward All ON Enter the Call Forward All ON access code Yes Call Forward All OFF Enter the Call Forward All OFF access code Yes Call Forward No Ans...

Page 44: ...at another VSP725 Yes Setting Description List URI Enter the BLF list URI as supplied by or set up with your service provider For example blf list1 sipservice com This list contains a list of extensions that are eligible for BLF monitoring You can assign keys for BLF monitoring on the Programmable Keys page See Programmable Keys on page 51 Remote Pickup Code Enter the remote pickup code for the BL...

Page 45: ...ght to indicate new messages Disable this setting if MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications you want the Message Waiting LED to indicate new messages when the VSP725 receives unsolicited MWI notifications Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account indicating message s waiti...

Page 46: ...n Enable Network Conference Enables or disables network conferencing for account x Conference URI Enter the URI for the network bridge for conference handling on account x Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a periodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum val...

Page 47: ...n page 130 General Call Settings Do Not Disturb Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When enabled the caller name and number are indicated as Anonymous Setting Description Enable DND Turns Do Not Disturb on or off Incoming calls When set to Show the phone displays inco...

Page 48: ... Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enables or disables call forwarding for unanswered calls on that line Target Number Enter a number to whic...

Page 49: ... link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 95 Default values and ranges are listed there Setting Description WebUI Language Sets the language that appears on the WebUI Other languages will be added in a future release Phone Language Sets the language that appears on the phone Other languages will be added in a future releas...

Page 50: ...nterval for the call hold reminder tone in seconds Setting Description Call Waiting Off When selected disables incoming call notifications when the user is already on a call Incoming calls are rejected Call Waiting On When selected enables incoming call notifications when the user is already on a call Enable Call Waiting Tone Enables or disables the call waiting tone Select to enable Tone Interval...

Page 51: ...grammable key settings are also available as parameters in the configuration file See pfk Module Programmable Feature Key Settings on page 132 For the programmable key default settings see Programmable Keys on page 12 Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 95 Default values and ranges are listed there Programma...

Page 52: ...d No Answer will apply Before assigning the key ensure that you configure Call Forward settings on the Call Settings page Call Forward Busy Configures the key to turn Call Forward Busy on or off In the Account column select the account for which Call Forward Busy will apply Before assigning the key ensure that you configure Call Forward settings on the Call Settings page Quick Dial Configures the ...

Page 53: ...Account column select the account on which the feature access code will be dialed out For example choose Account 1 if you wish to use the Call Park FAC that you entered for account 1 For some service providers you must also enter a park extension in the Value column This value will be dialed along with the Call Park FAC or instead of the Call Park FAC if your configuration doesn t require the FAC ...

Page 54: ... to answer a call ringing at another extension The call can be ringing at any extension in the phone s call pickup group Pressing the key dials the Group Call Pickup feature access code FAC configured on the SIP Account Management page Direct Call Pickup Enables the user to answer a call ringing at a specific VSP725 or compatible SIP telephone Pressing the key dials the Direct Call Pickup feature ...

Page 55: ... In the Account column select the account that this speed dial number will use 4 Click Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in speed_dial Module Speed Dial Settings on page 134 Setting Description Name The name associated with the speed dial entry Value The phone number that the speed dial key dials when pressed and held Account The SIP a...

Page 56: ...ted to the Internet behind NAT Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading Public...

Page 57: ...here is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play The server side configuration must be done with your service provider This is where the SIP Invite text D...

Page 58: ...the LCD during incoming and outgoing multicast pages Multicast IP Enter the paging zone multicast IP address The IP address range for multicast addresses is 224 0 0 0 239 255 255 255 Multicast Port Enter the multicast port used by the multicast IP address The valid port range is 1 to 65535 Priority Select the paging zone priority from 1 to 10 Zones with a priority higher than another zone can inte...

Page 59: ...alues and ranges are listed there If you disable DHCP on this page you must configure static IP settings for the VSP725 You must be familiar with TCP IP principles and protocols to configure static IP settings Setting Description Enable DHCP DHCP is selected enabled by default which means the VSP725 will get its IP address Subnet Mask Gateway and DNS Server s from the network When DHCP is disabled...

Page 60: ...ct the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority Note Configuring QOS settings for your router or switch is a subject outside the scope of this document Enable PC Port VLAN Enable if the phone is part of a VLAN on your network Select to enable V...

Page 61: ...protocol supported on some network switches It is required for auto configuration with VLAN settings Packet Interval secs Sets the LLDP MED packet interval in seconds Setting Description Enable 802 1x Enables or disables the 802 1x authentication protocol This protocol allows the phone to attach itself to network equipment that requires device authentication via 802 1x Identity Enter the 802 1x EA...

Page 62: ... order to back up your contacts or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries on up to 10 pages with 20 entries per page Click or a page number to view the desired page of entries Table 8 describes the buttons available on the Local Directory page You can also use the phone menu to manage local d...

Page 63: ...e following table Table 8 Local Directory commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Exp...

Page 64: ...me Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Ringer Tone Sets a unique ringer tone for calls from this directory entry Auto Tone 1 10 Tone 1 Account Sets the account used when you dial this directory entry Default Account Account 1 3 Default Account Work Number Enter the appropriate names and numbers i...

Page 65: ...and import the blacklist The blacklist lists entries on up to 10 pages with 20 entries per page Click or a page number to view the desired page of entries Table 9 describes the buttons available on the Blacklist page You can also use the VSP725 menu to manage blacklist entries For more information see the VSP725 User Guide Table 9 Blacklist commands Click To Sort the list by last name Edit informa...

Page 66: ...entries Import a blacklist file Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Account Sets the account used when you dial this directory entry Default Account Account 1 3 Account 1 Work Number Enter the appropriate names and numbers in these...

Page 67: ...importing a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have the following tags Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Settings on page 136 Blacklist WebUI fi...

Page 68: ...ephone numbers The LDAP settings are also available as parameters in the configuration file See remoteDir Module Remote Directory Settings on page 121 After entering information on this page click to save it LDAP Settings Click the link for each setting to see the matching configuration file parameter in remoteDir Module Remote Directory Settings on page 121 Default values and ranges are listed th...

Page 69: ...econds before the phone starts returning search results First name filter Enter the first name attributes for LDAP searching The format of the search filter is compliant to the standard string representations of LDAP search filters RFC 2254 Last name filter Enter the last name attributes for LDAP searching The format of the search filter is compliant to the standard string representations of LDAP ...

Page 70: ... LDAP entries in the same format as the Local Directory Home number attribute Sets the attribute for the home number What you enter here should match the home number attribute for entries on the LDAP server homePhone for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Lookup for incoming calls Enables or disables LDAP incoming call lookup If...

Page 71: ...e Broadsoft Phonebook Enables or disables the phone s access to the Broadsoft phonebook Display name Enter the display name for the Broadsoft Phonebook This name appears on the Directory list on the VSP725 menu Server base address Enter the Broadsoft Phonebook server domain or IP address Port Enter the Broadsoft Phonebook server port Authentication name Enter the user name or authentication name f...

Page 72: ...dministrator and Provisioning Manual Call History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click to dial numbers if click to dial is enabled ...

Page 73: ...Time and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time_date Module Time and Date Settings on page 116 ...

Page 74: ... selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Setting Description Time Zone Select your time zone from the list Automatically adjust clock for Daylight Savings Select to adjust the clock for daylight savings time according to th...

Page 75: ...f User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2 100 101 If Enable Network Time is selected select to use DHCP to determine the time zone offset Options 2 100 and 101 determine time zone information Setting Description Date Select the current year ...

Page 76: ...the VSP725 firmware The firmware upgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 113 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in provisioning Module Provisioning Settings on page 113 Default values and ranges are listed there To update the firmware imme...

Page 77: ...Update Settings page you can upgrade the VSP725 firmware using a file located on your computer or local network To update the firmware using a file on your computer or local network 1 On the Manual Firmware Update page click to locate and open the firmware update file 2 Click After clicking the VSP725 will update its firmware and restart ...

Page 78: ...eceive automatic configuration and firmware updates The Provisioning page also allows you to manually update VSP725 configuration from a locally stored configuration file using an Import function You can also export the VSP725 configuration either to back it up or apply the configuration to another VSP725 in the future to a file on your computer The provisioning process functions according to the ...

Page 79: ...ty port can be omitted if you do not need to specify the port number Server authentication name User name for access to the provisioning server Server authentication password Password for access to the provisioning server Setting Description Enable PnP Subscribe Select to enable the VSP725 to search for the provisioning URL via a SUBSCRIBE message to a multicast address 224 0 1 75 The VSP725 expec...

Page 80: ...hecked Note Ensure that DHCP is also enabled on the Network Basic settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DHCP is enabled sets the DHCP Option priority Select the second highest priority option DHCP Option Priority 3 If DHCP is enabled sets the DHCP Option priority Select the third highest pr...

Page 81: ...725 checks for at regular intervals It can check for configuration files firmware update files from the URL entered on the Firmware Server Settings page or both Note When checking for both configuration and firmware files the firmware URL can be within the config file This firmware URL takes take precedence over the URL on the Firmware Server Settings page It will also update the URL on the Firmwa...

Page 82: ...version in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units Reset Configuration You can reset the phone to its default settings T...

Page 83: ...ord Settings on page 142 To change the admin password 1 Enter the old password for a new VSP725 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click User Password You can set the user password on the WebUI or by using provisioning For more information on using provisioning ...

Page 84: ...e connection between phone and server If a certificate is not available the VSP725 s self signed certificate will be used during the connection transaction A web server certificate can also be uploaded using provisioning For more information see file Module Imported File Settings on page 136 To upload a web server certificate 1 On the Server Certificate page click 2 Locate the certificate file and...

Page 85: ...capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in the configuration file See log Module Log Settings on page 120 Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog server IP address Server port...

Page 86: ...cation that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button changes to 2 Stop the network trace by clicking 3 Save the trace by clicking Your browser should prompt you to save the capture pcap file D...

Page 87: ...ditor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VSP725 WebUI For example the time_date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VSP725 configuration file modules and their associated para...

Page 88: ... MAC Address cfg The model variable is the VTech product model VSP725 for example If the provisioning URL specifies both a path and filename then the VSP725 retrieves only the configuration file specified 3 The VSP725 restarts after one minute of inactivity Please wait while the phone reboots appears on the VSP725 screen For more information see VSP725 restart on page 89 During provisioning the VS...

Page 89: ... up Any updates are applied during the boot up process Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI Repeatedly at a defined interval from 60 to 65535 minutes 45 days VSP725 restart If the VSP725 needs to restart after an auto update the restart happ...

Page 90: ...del cfg MAC specific file model _ MAC Address cfg The model variable is the VTech product model for example VSP725 For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 92 If the provisioning URL specifies a path only with no filename then by default the VSP725 will fetch both files However if the provisioning URL specifies bo...

Page 91: ...ogo and an idle screen logo in bmp format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VSP725 deskset may require None of the data files are exported when you export a configuration file from the VSP725 However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can use the ...

Page 92: ...uration template and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VSP725 Guidelines for the MAC Specific configuration file The VSP725 downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VSP725 i...

Page 93: ...s well as spaces To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type enc aes 256 cbc pass pass passphrase1234...

Page 94: ...ioning page under Resynchronization select Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not processed This will also be logged as an error in the syste...

Page 95: ...the modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip_account Module SIP Account Settings on page 96 network Module Network Settings on page 109 provisioning Module Provisioning Settings on page 113 time_date Module Time and Date Settings on pa...

Page 96: ... identified by the account number from 1 to 3 for the VSP725 For example for account 1 you would set sip_account 1 sip_account_enable 1 sip_account 1 label Line 1 sip_account 1 display_name 1001 sip_account 1 user_id 2325551001 and so on For account 2 you would set sip_account 2 sip_account_enable 1 sip_account 2 label Line 2 sip_account 2 display_name 1002 sip_account 2 user_id 2325551002 and so ...

Page 97: ...tomatic answering of pages for account x Values 0 disabled 1 enabled Default 0 Setting sip_account x barge_in_enable Description If the shared line type is enabled for account x enables or disables barge in capability for VSP725 desksets with shared accounts Values 0 disabled 1 enabled Default 0 Setting sip_account x dtmf_transport_method Description Sets the transport method for DTMF signalling f...

Page 98: ...istration_expires Description Sets the expiration time in seconds of the current registration for account x Values 30 7200 Default 3600 Setting sip_account x registration_retry_time Description Sets the retry frequency of the current registration for account x Values 1 1800 Default 10 Setting sip_account x primary_outbound_proxy_server_address Description Sets the outbound proxy server IP address ...

Page 99: ... account x Values none g711u g711a g729a b g726 g722 Default g711a Setting sip_account x codec_priority 3 Description Sets the third highest priority codec for account x Values none g711u g711a g729a b g726 g722 Default g729a b Setting sip_account x codec_priority 4 Description Sets the fourth highest priority codec for account x Values none g711u g711a g729a b g726 g722 Default g726 Setting sip_a...

Page 100: ... Values 0 63 Default 46 Setting sip_account x sip_dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip_account x normal_jitter Description Sets the oRTP jitter buffer in milliseconds Values 30 500 Default 80 Setting sip_account x local_sip_port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Ac...

Page 101: ...lank Setting sip_account x access_code_dnd_on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_off Description Sets the do not disturb DND OFF feature access code for account x Values Text string Default Blank Setting sip_account x access_code_cfa_on Description Sets the Call Forward All ON feature a...

Page 102: ..._call_block_on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_off Description Sets the Anonymous Call Block OFF feature access code for account x Values Text string Default Blank Setting sip_account x access_code_outgoing_call_anonymous_on Description Sets the Anonymous Outgoing ...

Page 103: ...ng Default Blank Setting sip_account x blf_variant Description Sets the BLF operation for account x This is parameter is not available on the WebUI default is for Broadsoft or Asterisk depending on the presence of sip_account x blf_list_uri avaya is designed as an Avaya variant extended_blf is proprietary metaswitch is designated for Metaswitch freeswitch is designated for Freeswitch Values defaul...

Page 104: ...nt x Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server Values 0 disabled 1 enabled Default 0 Setting sip_account x stutter_dial_tone_enable Description Enables or disables MWI stutter dial tone for account x Values 0 disabled 1 enabled Default 1 Setting sip_account x nat_traversal_stun_enable Description Enables or disables STUN ...

Page 105: ...es or disables a hold reminder tone that a far end caller hears when put on hold during a call on account x Values 0 disabled 1 enabled Default 1 Setting sip_account x network_conference_enable Description Enables or disables network conferencing for account x Values 0 disabled 1 enabled Default 0 Setting sip_account x network_bridge_uri Description Sets the URI for the network conferencing bridge...

Page 106: ... 1 enabled Default 0 Setting sip_account x park_variant Description Selects how the VSP725 handles call parking depending on the service provider When the default broadsoft variant is selected calls are parked via a PFK and a feature access code The target number for the park request is formed by concatenating Call Park FAC of the call to be parked account and the value entered for the Park PFK Wh...

Page 107: ...ications this could be an extension number Note Do not enter the host name e g sipservice com The configuration file automatically adds the default host name Values Text string Default Blank Setting sip_account x authentication_name Description Sets the authentication name for account x Depending on your service provider s specifications this could be identical to the user ID Values Text string De...

Page 108: ...ed line appearances Values 0 disabled 1 enabled Default 0 Setting sip_account x blf_list_uri Description Sets the Busy Lamp Field BLF list URI for account x The device will retrieve the list from this location Values SIP URI text string Default Blank Setting sip_account x mwi_uri Description Sets the MWI URI that will be used for MWI subscription If this setting is left blank the VSP725 uses the a...

Page 109: ...ption Sets the Local RTP port range end Values 1 65535 Default 19000 Setting network vlan wan enable Description Enables or disables the WAN VLAN Values 0 disabled 1 enabled Default 0 Setting network vlan wan id Description Sets the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network vlan pc enable Descri...

Page 110: ...ues 1 30 Default 30 Setting network eapol enable Description Enables or disables 802 1x EAPOL Values 0 disabled 1 enabled Default 0 Setting network eapol identity Description Sets the 802 1x EAPOL identity Values Text string Default Blank Setting network eapol password Description Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Setting network vendor_class_id Description Sets t...

Page 111: ...ng_enable Description Enables or disables IP masquerading Values 0 disabled 1 enabled Default 0 Setting network nat public_ip_addr Description Sets the public IP address Values Text string IPv4 Default 0 Setting network nat public_sip_port Description Sets the public SIP port Values 1 65535 Default 5060 Setting network nat public_rtp_port_start Description Sets the public RTP port range start Valu...

Page 112: ...k ip subnet_mask Description Sets the subnet mask for the network Values Text string IPv4 Default Blank Setting network ip gateway_addr Description Sets the Gateway IP address Values Text string IPv4 Default Blank Setting network ip dns1 Description Sets the primary DNS server IP address Values Text string IPv4 Default Blank Setting network ip dns2 Description Sets the secondary DNS server IP addr...

Page 113: ...ting provisioning firmware_url Description Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw_server_username Description Sets the authentication name for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw_server_password Description Sets the authentication password for the server hosting the fir...

Page 114: ...160 Default 66 Setting provisioning dhcp_option_priority_2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp_option_priority_3 Description Sets the third priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 160 Setting provisioning resync_mode Description Sets the mode...

Page 115: ... if you have encrypted the configuration file s using AES encryption Values 0 disabled 1 enabled Default 0 Setting provisioning crypto_passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check_trusted_certificate Description Enables or dis...

Page 116: ...ying the date Values DD MM YY MM DD YY YY MM DD Default DD MM YY Setting time_date 24hr_clock Description Enables or disables 24 hour clock Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server Description Enables or disables NTP server to set time and date Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server_addr Description Sets the URL for the NTP server Values Text s...

Page 117: ... Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Buc...

Page 118: ... Sets the month that daylight savings time starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1 5 Default 2 Setting time_date daylight_saving_start_day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Wednesday Thursday Friday Saturday Default Sunday Sett...

Page 119: ... Default Sunday Setting time_date daylight_saving_end_hour Description Sets the hour that daylight savings time ends Values 00 00 23 00 Default 02 00 Setting time_date daylight_saving_amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time_date timezone_dhcp_option Description Enables or disables DHCP option 2 100 101 for determining time zone infor...

Page 120: ...e The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog_server_address Description Sets the syslog server IP address Values Text string IPv4 Default Blank Setting log syslog_server_port Descriptio...

Page 121: ...P725 deskset s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap_server_address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap_port Description Sets the LDAP server port Values 1 65535 Default 38...

Page 122: ...rectory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap_max_hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap_search_de...

Page 123: ...lank Setting remoteDir ldap_lastname_attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attributes Enter the number attributes that you want the VSP725 to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display...

Page 124: ...e matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_enable Description Enables or disables the Broadsoft phonebook Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_display_name Description Sets the Broadsoft Phonebook display name Values Text string Default Blank Setting remote...

Page 125: ...soft_dir_type Description Sets the Broadsoft Phonebook directory type Values Group GroupCommon Enterprise EnterpriseCommon Personal Default Group Setting remoteDir ldap_check_certificate Description Enables or disables accepting only a trusted LDAP certificate Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_check_certificate Description Enables or disables accepting only a truste...

Page 126: ...follow the format web element All the web settings are included in the general configuration file Setting web http_port Description Sets the http port when http is enabled Values 1 65535 Default 80 Setting web https_enable Description Sets server to use the https protocol Values 0 disabled 1 enabled Default 0 Setting web https_port Description Sets the https port when https is enabled Values 1 655...

Page 127: ... user_pref account x ringer Description Sets the ring tone for account x Values 1 10 Default 1 Setting user_pref web_language Description Sets the language that appears on the WebUI English French and Spanish are available Values en fr es Default en Setting user_pref language Description Sets the language that appears on the device screen English French and Spanish are available Values en fr es De...

Page 128: ...r disables audible hold reminder Values 0 disabled 1 enabled Default 1 Setting user_pref hold_reminder interval Description Sets the interval for the audible hold reminder in seconds Values 10 300 Default 30 Setting user_pref call_waiting tone_enable Description Enables or disables the call waiting tone Values 0 disabled 1 enabled Default 1 Setting user_pref call_waiting tone_interval Description ...

Page 129: ...m high Default off Setting user_pref absent_timeout Description Sets the absent timeout the interval after going off hook with no action taken in seconds After the absent timeout the phone returns to idle mode Values 10 60 Default 30 Setting user_pref speaker_volume Description Sets the speakerphone volume Values 1 9 Default 5 Setting user_pref headset_volume Description Sets the headset volume Va...

Page 130: ...enabled Default 0 Setting call_settings account x outgoing_anonymous_enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Setting call_settings account x dnd_enable Description Enables or disables Do Not Disturb for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x dnd_incoming_calls Description Sets whether incoming ca...

Page 131: ...Default Blank Setting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x cfna_target Description Sets the Call Forward No Answer target number for account x Values Text string Default Blank Setting call_settings account x cfna_delay Description Sets the Call Forward No Answer...

Page 132: ...ges dnd cfwd all cfwd busy cfwd no answer quick dial busy lamp field acd page multicast page park call retrieve parked call in call dtmf callback group call pickup direct call pickup Default See Programmable Keys on page 12 Setting pfk x quick_dial Description Sets the quick dial string to use if quick dial is assigned to PFK x Values Text string SIP URI Default Blank Setting pfk x blf Description...

Page 133: ...tgoing page will be formed by concatenating Paging feature access code of the selected account and the PFK page destination value Values text string Default blank Setting pfk x park_destination Description If required by your service provider and sip_account x park_variant setting enter a value for the park orbit or extension Values text string Default blank Setting pfk x park_retrieval_source Des...

Page 134: ...pad key ranging from 1 to 0 with 0 being the 0 OPERATOR key All the speed dial settings are included in the MAC specific configuration file Setting speed_dial x name Description Sets the name associated with the phone number for dial pad key x The name is visible on the VSP725 LCD Values Text string Default Blank Setting speed_dial x number Description Sets the phone number that dial pad key x dia...

Page 135: ...tting parameters follow the format ringersetting x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ringersetting x ringer_text Description Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and ringer_text setting is case sensitive Values Text...

Page 136: ...SP725 has a default self signed web server certificate Provisioning Languages File parameter values are URLs that direct the VSP725 to the location of the file to be imported None of these settings are exported when you manually export the configuration from the VSP725 General configuration file settings Setting file https_user certificate Description URI of HTTPS server certificate to be imported...

Page 137: ...usted certificate Description URI of Broadsoft certificate to be imported for example protocol user password host port url path Values Text string Default Blank Setting file contact directory append Description URL of contact directory to be imported Entries in the imported file will be added to existing directory entries Values Text string Default Blank Setting file contact directory overwrite De...

Page 138: ...file will replace all existing directory entries Values Text string Default Blank Setting file bootup_logo Description URL of custom logo shown during bootup For logo specifications see Logo specifications on page 17 Values Text string Default Blank Setting file idle_logo Description URL of custom logo shown on the idle screen For logo specifications see Logo specifications on page 17 Values Text ...

Page 139: ...3 amp3 freq4 amp4 on duration off duration repeat count Where num of freq 0 4 freq1 0 65535 amp1 32768 32767 freq2 0 65535 amp2 32768 32767 freq3 0 65535 amp3 32768 32767 freq4 0 65535 amp4 32768 32767 on duration 0 2 32 off duration 0 2 32 repeat count 0 65535 All the tone definition settings are included in the general configuration file Setting tone call_waiting_tone num_of_elements Description...

Page 140: ... 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x Values Tone element string Default Blank Setting tone inside_dial_tone num_of_elements Description Sets the number of tone elements for the dial tone Values 1 5 Default 1 Setting tone inside_dial_tone element 1 Description Defines the inside dial tone element 1 Values Tone element string D...

Page 141: ...ing tone stutter_dial_tone element x Description Defines the stutter dial tone element x Values Tone element string Default Blank Setting tone busy_tone num_of_elements Description Sets the number of tone elements for the busy tone Values 1 5 Default 2 Setting tone busy_tone element 1 Description Defines the busy tone element 1 Values Tone element string Default 2 480 180 620 180 0 0 0 0 500 500 6...

Page 142: ...rds General configuration file settings MAC specific configuration file settings Setting tone ring_back_tone element 1 Description Defines the ringback tone element 1 Values Tone element string Default 2 440 180 480 180 0 0 0 0 2000 4000 65535 Setting tone ring_back_tone element x Description Defines the ringback tone element x Values Tone element string Default Blank Setting profile admin passwor...

Page 143: ...owed Values Text string Default Blank Setting page_zone x multicast_address Description Enter the multicast IP address that the VSP725 will monitor The range of valid IP addresses is 224 0 0 0 to 239 255 255 255 Values IPv4 IP address Default Blank Setting page_zone x multicast_port Description Enter the multicast port associated with the multicast IP The range of valid ports is 1 to 65535 Values ...

Page 144: ...ovisioning Manual Setting page_zone call_priority_threshold Description Set the call_priority_threshold If the paging zone priority page_zone x priority is higher or equal to the call priority then a multicast page can interrupt an active dialing or incoming call Values 1 10 Default 2 ...

Page 145: ...eneral configuration file Setting softkey idle Description Specifies the soft keys visible on the idle screen Values blank dir call_log redial message dnd cfwd cfna cfwd_all cfwd_busy intercom retrieve callback grp_pickup dir_pickup line settings Default dir line call_log Setting softkey call_active Description Specifies the soft keys visible on the active call screen Values blank new park_call en...

Page 146: ... by PoE ensure that the network switch is providing power through the correct ports The DECT headset doesn t register Registration failed appears on the screen Ensure the headset is fully charged and in the charger Remove and replace the headset in its charger before selecting Register on the VSP725 Ensure the headset is not already registered to another phone If it has been registered to another ...

Page 147: ...ops significantly after plugging the Ethernet cable through the PC port The phone PC port is a 10 100 Mbps RJ 45 port If you are using a Gigabit Ethernet system the connection speed drops to 100 Mbps after plugging the Ethernet cable through the PC port The firmware upgrade or configuration update isn t working Before using the WebUI ensure you have the latest version of your web browser installed...

Page 148: ...strator and Provisioning Manual APPENDIXES Appendix A Specifications RF frequency band 1921 536 1928 448 MHz Channels 5 Operating temperature 32 122 F 0 50 C AC adapter output voltage 5 1 Vdc 1200 mA Ethernet network ports 10 100 Mbps RJ 45 Ports ...

Page 149: ...live dialing editor to enter or insert digits for the conference target ConfLine Displays a list of held calls as a target for conferencing with the active call Del All Deletes all records in a list Delete 1 Deletes current entry 2 Deletes assignment 3 Deletes Directory group Dial Sends and dials currently displayed highlighted digits Directory Opens the list of available directories Edit Go to en...

Page 150: ...Opens the User settings menu Set Conf Confirms to set up conference SetXfer Confirms to transfer call Split Breaks a conference or call progress into multiple calls Status Access the status submenu Transfer Opens the live dialing editor to enter or insert digits of the transfer target Type Switches between the Directory number types within an entry View Displays a list of missed calls messages or ...

Page 151: ... near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your VSP725 deskset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild s...

Page 152: ...tions Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VSP725 GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Par...

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