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Preface

6

Back to Contents

VCS754 Administrator and Provisioning Manual

P

REFACE

Congratulations on your purchase of this VTech product. Before using this VTech product,
please read

“Important Safety Information” on page 135

of this manual. Please thoroughly

read this manual for all the feature operations and troubleshooting information necessary
to install and operate your new VTech product. You can also visit our website at

businessphones.vtech.com

or call

1 (888) 370-2006

.

This administrator and provisioning manual contains detailed instructions for installing and
configuring your VCS754 SIP Conference Phone with Wireless Mics with software version
1.0.4 or newer. See

“Using the Status menu” on page 16

for instructions on checking the

software version on the VCS754. Please read this manual before installing the product.

Please print this page and record the following information regarding your product:

Model number: VCS754

Type: Small to medium business SIP-endpoint conference phone

Serial number: _______________________________

Purchase date: _______________________________

Place of purchase: ____________________________

Both the model and serial numbers of your VTech product can be found on the bottom of
the console.

Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.

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Summary of Contents for VCS754

Page 1: ...VCS754 SIP Conference Phone with Wireless Mics Administrator and Provisioning Manual Rev 1 04 15 ...

Page 2: ...ation file settings 14 Configuration Using the Phone Menus 15 Viewing the Main Menu 16 Using the Status menu 16 Viewing Line status 18 Using the Admin Settings Menu 19 Using the Network Setting menu 20 Using the Line menu 22 Using the Provisioning menu 24 Using the WebUI 25 Using the Web User Interface WebUI 26 Saving your settings 28 Status Page 29 System Status 29 System Pages 30 SIP Account Man...

Page 3: ...Call Hold Reminder 42 Call Waiting 43 Speed Dial Keys 43 Speed Dial Keys 44 Signaling Settings 45 Voice 45 NAT Traversal 45 Ringer Settings 46 Paging Zone 47 Network Pages 48 Basic Network Settings 48 Basic Network Settings 48 Advanced Network Settings 49 VLAN 49 LLDP MED 50 802 1x 50 Contacts Pages 51 Local Directory 51 Create Local Directory Entry 53 Directory Import Export 53 Blacklist 54 Creat...

Page 4: ...e checking 78 VCS754 restart 78 Configuration File Types 79 Data Files 80 Configuration File Guide 81 Guidelines for the MAC Specific configuration file 81 Securing configuration files with AES encryption 82 Configuration File Parameter Guide 84 sip_account Module SIP Account Settings 85 General configuration file settings 85 MAC specific configuration file settings 93 network Module Network Setti...

Page 5: ... Definition Settings 122 profile Module Password Settings 125 General configuration file settings 125 MAC specific configuration file settings 125 page_zone Module Paging Zone Settings 126 softkey Module Custom Soft Key Settings 128 Troubleshooting 129 Common Troubleshooting Procedures 129 Appendixes 131 Appendix A Specifications 131 Appendix B Soft Keys 132 Appendix C Maintenance 134 Appendix D I...

Page 6: ...figuring your VCS754 SIP Conference Phone with Wireless Mics with software version 1 0 4 or newer See Using the Status menu on page 16 for instructions on checking the software version on the VCS754 Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VCS754 Type Small to medium business SIP endpoint c...

Page 7: ...s The interop guides will recommend second party devices and settings along with VCS754 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vtech com Related Documents The VCS754 Quick Start Guide contains a quick reference guide to the VCS754 external features and brief instructions on connecting the VCS754 to a working IP...

Page 8: ...h Wireless Mics Please read this guide before attempting to configure the VCS754 Some of the functions described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers About the VCS754 conference phone on page 9 Quick Reference Guide on page 10 Network Requirement...

Page 9: ...features like hold transfer conferencing and speed dial numbers The VCS754 conference phone features include 2 5 inch backlit Liquid Crystal Display PC speakerphone with supplied USB cable hold and mute Up to 3 SIP account registrations Up to 6 active SIP sessions 3 way conferencing 200 entry Call Log You can configure the VCS754 using the menus on the phone a browser based interface called the We...

Page 10: ...f the VCS754 conference phone are described below 1 Speaker 2 LCD screen 3 Status indicator 4 MENU SELECT key 5 Navigation keys 6 TALK OFF key 7 Dialing keys 8 Front microphone 9 MUTE ALL key 10 VOL key ringer volume and listening volume 11 Soft keys 12 Wireless mic 13 Charging contacts 14 HOLD CANCEL key a n b c e d f g h i j k l m ...

Page 11: ...Introducing the VCS754 11 Back to Contents VCS754 Administrator and Provisioning Manual 1 Status indicator 2 Rear microphone 3 USB port 4 Adapter jack a b c d ...

Page 12: ... VCS754 has DHCP enabled for automatic IP address assignment If no DHCP server is present you can assign a static IP to the VCS754 You can assign a static IP address using the VCS754 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable automatic time updates from an NTP s...

Page 13: ...ser See Using the WebUI on page 25 The browser based interface is easy to navigate and best suited to configuring a large variety of VCS754 settings The WebUI has every setting required for configuring a single device You can enter service provider account settings on the WebUI and set up provisioning which will allow you to automatically and remotely update the VCS754 after initial configuration ...

Page 14: ...t key levels as indicated by the and icons Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VCS754 a soft key level consists of three soft keys populated or blank in a row The table below shows the soft key options available for each screen Each screen can have a maximum of nine soft keys Custom soft key co...

Page 15: ... VCS754 network status account registration status and product information User Settings allows the user to set the language for the display configure the appearance of the display and customize the audio settings Admin Settings configure network settings enter static IP addresses for example account settings and provisioning settings This chapter contains instructions for using the Admin Settings...

Page 16: ...es Press CANCEL to cancel an operation exit the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VCS754 on the Product Info screen available from the Status menu To view the Status menu 1 When the V...

Page 17: ...P address SNTP server URL MAC address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information Line status Registered Not registered Account display name Account User ID Registrar Server IP address Registrar Server port number Proxy server IP address Proxy server port number 3 Product Info Model number Serial number MAC ad...

Page 18: ... select Line The Line menu lists the available lines along with icons indicating each line s current registration status To view complete status information for a line 1 On the Line menu press or to highlight the desired line and then press SELECT The full line status screen appears Table 3 Line status icons Icon Description Line registered Line not registered ...

Page 19: ...dmin password and then press The default password is admin press the soft key to enter letters with the dial pad The Admin settings are listed in Table 4 Table 4 Admin setting summary Setting Options 1 Network setting 1 DHCP Enable Disable 2 Set static IP 3 VLAN ID 4 Others 2 Line 1 LINE 1 2 LINE 2 3 LINE 3 3 Provisioning 1 Server 2 Login 3 Password 4 Reset to default Press SELECT to display a scr...

Page 20: ...he VCS754 For more information about these settings see Basic Network Settings on page 48 and Advanced Network Settings on page 49 To use the Network setting menu 1 From the Admin Settings menu press or to highlight Network setting and then press SELECT The Network setting menu appears 2 Press or to highlight the desired option and then press SELECT DHCP Set static IP VLAN ID Others DNS and NTP se...

Page 21: ...ghlight Set static IP and then press SELECT If DHCP is disabled the Set static IP menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu 2 On the Set static IP menu enter the static IP address Use the dial pad and the soft key to enter characters Press or to advance to the next character 3 Press and enter the Subnet Mask Use the dial pad a...

Page 22: ... other settings DNS and NTP 1 From the Network setting menu press or to highlight Others and then press SELECT If DHCP is disabled the Others menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu 2 Enter the IP address for the primary DNS server Use the dial pad and the soft key to enter characters Press or to advance to the next characte...

Page 23: ...SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information about these settings see SIP Account Management on page 30 3 Edit the Line settings using the dial pad and the soft keys available for each setting deletes a character enables you to enter numbers lower case letters or upper case letters using the dial ...

Page 24: ... From the Admin Settings menu press to highlight Provisioning and then press SELECT The Provisioning menu appears 2 Enter the server URL using the dial pad keys deletes a character enables you to enter numbers lower case letters or upper case letters with the dial pad Does not appear when the setting accepts numbers only prompts you to reboot the phone and apply the new settings enables you to edi...

Page 25: ...settings contact lists and provisioning settings The WebUI is embedded in the VCS754 operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VCS754 settings This chapter covers Using the Web User Interface WebUI on page 26 Status Page on page 29 System Pages on page 30 Network Pages on page 48 Co...

Page 26: ...tem SIP Account Management Call settings User Preferences Speed Dial Keys Signaling Settings Ringer Settings Network Basic Network Settings Advanced Network Settings Contacts Local Directory Blacklist LDAP Broadsoft Call History Servicing Reboot Time and Date Firmware Upgrade Provisioning Security Certificates System Logs The WebUI also has a System Status page where you can view network status an...

Page 27: ...dow asking for your user name and password 5 For the user name enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Servicing 6 Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the links along the left to view individual pages For your security the WebUI ti...

Page 28: ...VCS754 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button Click to save changes you have made on the page During a configuration session click before you move on to the next WebUI page ...

Page 29: ... is equivalent to the Status menu on the VCS754 System Status The System Status page shows General information about your device including model MAC address and software version Account Status information about your SIP account registration Network information regarding your device s network address and network connection ...

Page 30: ...here Setting Description Enable Account Enable or disable the SIP account Select to enable Display Name Enter the name that will appear on the VCS754 display when account x is selected The display name is also the text portion of the caller ID that is displayed for outgoing calls using account x User identifier Enter the User identifier supplied by your service provider The User ID also known as t...

Page 31: ... behavior for paging Feature Synchronization Enables the VCS754 to synchronize with Broadworks Application Server Changes to features such as DND Call Forward All Call Forward No Answer and Call Forward Busy on the server side will also update the settings on the VCS754 menu and WebUI Similarly changes made using the VCS754 or WebUI will update the settings on the server DTMF method Select the def...

Page 32: ...fix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the user dials 9 until any new digit is entered 9 3xxxxxx means only when the digit 3 is hit would the secondary dial tone stop playing PX This represents a pause of a defined time X is the pause duration in seconds For instance P3 would represent pause duration of 3 seconds When P only is used the pause time...

Page 33: ...e registrar server Server port Enter the port number that the registrar server will use Expiration Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the ...

Page 34: ...sed first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails En...

Page 35: ...ption Local SIP port Enter the local SIP port Transport Select the SIP transport protocol TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery validation UDP User Datagram Protocol is generally less prone to latency but SIP data may be subject to network congestion TLS Transport Layer Security the VCS754 supports secured SIP signalling via TLS Op...

Page 36: ...he park feature Enter the parking lot extension number here Yes Parked Call Retrieval Enter the call park retrieval access code Broadsoft and Asterisk Metaswitch provide a feature access code for park retrieval Yes Voicemail Enter the voicemail access code The code is dialed when the user selects a line from the phone s Message menu Yes DND ON Enter the Do Not Disturb ON access code Yes DND OFF En...

Page 37: ...N access code No Anonymous Call OFF Enter the Anonymous Call OFF access code No Call Waiting ON Enter the Call Waiting ON access code No Call Waiting OFF Enter the Call Waiting OFF access code No Group Call Pickup Enter the Group Call Pickup code Dialing the code enables the user to answer a call ringing at another VCS754 that is part of the same group Yes Direct Call Pickup Enter the Direct Call ...

Page 38: ...erver That is the server supports unsolicited MWI notifications you want the Message Waiting LED to indicate new messages when the VCS754 receives unsolicited MWI notifications Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account indicating message s waiting when the phone goes off hook Setting Description Enable STUN Enables or disables STUN Simple Traversal of UDP ...

Page 39: ...n Enable Network Conference Enables or disables network conferencing for account x Conference URI Enter the URI for the network bridge for conference handling on account x Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a periodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum val...

Page 40: ...n page 116 General Call Settings Do Not Disturb Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When enabled the caller name and number are indicated as Anonymous Setting Description Enable DND Turns Do Not Disturb on or off Incoming calls When set to Show the phone displays inco...

Page 41: ... Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enables or disables call forwarding for unanswered calls on that line Target Number Enter a number to whic...

Page 42: ...see the matching configuration file parameter in Configuration File Parameter Guide on page 84 Default values and ranges are listed there Call Hold Reminder Setting Description WebUI Language Sets the language that appears on the WebUI Other languages will be added in a future release Phone Language Sets the language that appears on the phone Other languages will be added in a future release Backl...

Page 43: ... save it To enter speed dial numbers 1 In the Name column enter the name associated with this speed dial entry 2 In the Value column enter a phone number for the desired key 3 In the Account column select the account that this speed dial number will use 4 Click Tone Interval secs Sets the interval for the call hold reminder tone in seconds Setting Description Call Waiting Off When selected disable...

Page 44: ...setting to see the matching configuration file parameter in speed_dial Module Speed Dial Settings on page 118 Setting Description Name The name associated with the speed dial entry Value The phone number that the speed dial key dials when pressed and held Account The SIP account that the phone will use to dial the number ...

Page 45: ...ed to the Internet behind NAT Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading Public ...

Page 46: ...here is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play The server side configuration must be done with your service provider This is where the SIP Invite text D...

Page 47: ...the LCD during incoming and outgoing multicast pages Multicast IP Enter the paging zone multicast IP address The IP address range for multicast addresses is 224 0 0 0 239 255 255 255 Multicast Port Enter the multicast port used by the multicast IP address The valid port range is 1 to 65535 Priority Select the paging zone priority from 1 to 10 Zones with a priority higher than another zone can inte...

Page 48: ...e matching configuration file parameter in network Module Network Settings on page 95 Default values and ranges are listed there If you disable DHCP on this page you must configure static IP settings for the VCS754 You must be familiar with TCP IP principles and protocols to configure static IP settings Setting Description DHCP DHCP is selected enabled by default which means the VCS754 will get it...

Page 49: ...ned DNS server or one specified by your service provider enter addresses for the primary and secondary DNS servers Secondary DNS Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network Select to enable VID Enter the VLAN ID vlan 5 for example Priority Select the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID ...

Page 50: ...ription Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a standards based discovery protocol supported on some network switches It is required for auto configuration with VLAN settings Packet Interval secs Sets the LLDP MED packet interval in seconds Setting Description Enable 802 1x Enables or disables the 802 1x authentication pro...

Page 51: ... order to back up your contacts or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries on up to 10 pages with 20 entries per page Click or a page number to view the desired page of entries Table 5 describes the buttons available on the Local Directory page You can also use the phone menu to manage local d...

Page 52: ...e following table Table 5 Local Directory commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Exp...

Page 53: ... Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Ringer Tone Sets a unique ringer tone for calls from this directory entry Auto Tone 1 10 Tone 1 Account Sets the account used when you dial this directory entry Default Account Account 1 3 Default Account Work Number Enter the appropriate names and numbers in ...

Page 54: ...and import the blacklist The blacklist lists entries on up to 10 pages with 20 entries per page Click or a page number to view the desired page of entries Table 6 describes the buttons available on the Blacklist page You can also use the VCS754 menu to manage blacklist entries For more information see the VCS754 User Guide Table 6 Blacklist commands Click To Sort the list by last name Edit informa...

Page 55: ...ntries Import a blacklist file Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Account Sets the account used when you dial this directory entry Default Account Account 1 3 Account 1 Work Number Enter the appropriate names and numbers in these ...

Page 56: ...mporting a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have the following tags Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Settings on page 120 Blacklist WebUI fie...

Page 57: ...tments You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers The LDAP settings are also available as parameters in the configuration file See remoteDir Module Remote Directory Settings on page 107 After entering information on this page click to save it LDAP Settings Click the link for each setting to see the matching configurat...

Page 58: ...onal unit or dc domain component For example ou accounting dc vtech dc com Maximum number of entries Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Maximum search delay Enter the delay in seconds before the phone starts returning search results First name filter Enter the first name attributes for LDAP searching The format ...

Page 59: ...ntries in the same format as the Local Directory Mobile number attribute Sets the attribute for the mobile number What you enter here should match the mobile number attribute for entries on the LDAP server mobile for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Other number attribute Sets the attribute for the other number What you enter ...

Page 60: ...t Phonebook This name appears on the Directory list on the VCS754 menu Server base address Enter the Broadsoft Phonebook server domain or IP address Port Enter the Broadsoft Phonebook server port Authentication name Enter the user name or authentication name for Broadsoft Phonebook access Authentication password Enter the authentication password for Broadsoft Phonebook access Directory type Select...

Page 61: ...dministrator and Provisioning Manual Call History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click to dial numbers if click to dial is enabled ...

Page 62: ...Time and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time_date Module Time and Date Settings on page 102 ...

Page 63: ... selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Setting Description Time Zone Select your time zone from the list Automatically adjust clock for Daylight Savings Select to adjust the clock for daylight savings time according to th...

Page 64: ...the end date and time for daylight savings Month week day and hour Daylight Savings Offset If User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2 100 101 If Enable Network Time is selected select to use DHCP to determine the time zone offset Options 2 1...

Page 65: ...te files Click Manual Upgrade to view the page where you can manually upgrade the VCS754 firmware The firmware upgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 99 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in provisioning Module Provisioning Settings on pa...

Page 66: ...e the VCS754 firmware using a file located on your computer or local network To update the firmware using a file on your computer or local network 1 On the Manual Firmware Update page click to locate and open the firmware update file 2 Click After clicking the VCS754 will update its firmware and restart You can also configure the VCS754 to check for firmware updates at regular intervals See Provis...

Page 67: ...anual provisioning can only be performed on one VCS754 at a time On the Provisioning page you can enter settings that will enable the VCS754 to receive automatic configuration and firmware updates The Provisioning page also allows you to manually update VCS754 configuration from a locally stored configuration file using an Import function You can also export the VCS754 configuration either to back...

Page 68: ...e empty port can be omitted if you do not need to specify the port number Server authentication name User name for access to the provisioning server Server authentication password Password for access to the provisioning server Setting Description Enable PnP Subscribe Select to enable the VCS754 to search for the provisioning URL via a SUBSCRIBE message to a multicast address 224 0 1 75 The VCS754 ...

Page 69: ...hecked NOTE Ensure that DHCP is also enabled on the Network Basic settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DHCP is enabled sets the DHCP Option priority Select the second highest priority option DHCP Option Priority 3 If DHCP is enabled sets the DHCP Option priority Select the third highest pr...

Page 70: ...VCS754 checks for at regular intervals It can check for configuration files firmware update files from the URL entered on the Firmware Server Settings page or both NOTE When checking for both config and firmware files the firmware URL can be within the config file This firmware URL takes take precedence over the URL on the Firmware Server Settings page It will also update the URL on the Firmware S...

Page 71: ... version in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units Reset Configuration You can reset the phone to its default settings ...

Page 72: ...ord Settings on page 125 To change the admin password 1 Enter the old password for a new VCS754 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click User Password You can set the user password on the WebUI or by using provisioning For more information on using provisioning ...

Page 73: ...e connection between phone and server If a certificate is not available the VCS754 s self signed certificate will be used during the connection transaction A web server certificate can also be uploaded using provisioning For more information see file Module Imported File Settings on page 120 To upload a web server certificate 1 On the Server Certificate page click 2 Locate the certificate file and...

Page 74: ...capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in the configuration file See log Module Log Settings on page 106 Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog server IP address Server port...

Page 75: ...cation that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button changes to 2 Stop the network trace by clicking 3 Save the trace by clicking Your browser should prompt you to save the capture pcap file D...

Page 76: ...ion file open it with a text editor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VCS754 WebUI For example the time_date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VCS754 configuration file mod...

Page 77: ...ech product model VCS754 for example If the provisioning URL specifies both a path and filename then the VCS754 retrieves only the configuration file specified 3 The VCS754 restarts after one minute of inactivity During provisioning the VCS754 reads the configuration file and validates each module and setting The VCS754 considers a setting valid if it is a valid data type formatted as a valid sett...

Page 78: ...eck sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI Repeatedly at a defined interval from 60 to 65535 minutes 45 days VCS754 restart If the VCS754 needs to restart after an auto update the restart happens only after the device has been idle for one minute To preven...

Page 79: ...AC specific file model _ MAC Address cfg The model variable is the VTech product model for example VSP725 For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 81 If the provisioning URL specifies a path only with no filename then by default the VCS754 will fetch both files However if the provisioning URL specifies both a path...

Page 80: ...m format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VCS754 conference phone may require None of the data files are exported when you export a configuration file from the VCS754 However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can use the configuration file file ...

Page 81: ...plate and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VCS754 Guidelines for the MAC Specific configuration file The VCS754 downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VCS754 in your syst...

Page 82: ...s well as spaces To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type enc aes 256 cbc pass pass passphrase1234...

Page 83: ...ioning page under Resynchronization select Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not processed This will also be logged as an error in the syste...

Page 84: ...anize the modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip_account Module SIP Account Settings on page 85 network Module Network Settings on page 95 provisioning Module Provisioning Settings on page 99 time_date Module Time and Date Settings o...

Page 85: ... account are identified by the account number from 1 to 3 for the VCS754 for example For example for account 1 you would set sip_account 1 sip_account_enable 1 sip_account 1 display_name 1001 sip_account 1 user_id 2325551001 and so on For account 2 you would set sip_account 2 sip_account_enable 1 sip_account 2 display_name 1002 sip_account 2 user_id 2325551002 and so on for each account The SIP ac...

Page 86: ...nsport_method Description Sets the transport method for DTMF signalling for account x Values auto rfc2833 inband info Default auto Setting sip_account x unregister_after_reboot_enable Description Enables or disables the VCS754 to unregister account x after rebooting Values 0 disabled 1 enabled Default 0 Setting sip_account x primary_sip_server_address Description Sets the SIP server IP address for...

Page 87: ... of the current registration for account x Values 1 1800 Default 10 Setting sip_account x primary_outbound_proxy_server_address Description Sets the outbound proxy server IP address for account x Values Text string Default Blank Setting sip_account x primary_outbound_proxy_server_port Description Sets the outbound proxy server port for account x Values 1 65535 Default 5060 Setting sip_account x ba...

Page 88: ...p_account x codec_priority 3 Description Sets the third highest priority codec for account x Values none g711u g711a g729a b g726 g722 Default g729a b Setting sip_account x codec_priority 4 Description Sets the fourth highest priority codec for account x Values none g711u g711a g729a b g726 g722 Default g726 Setting sip_account x codec_priority 5 Description Sets the fifth highest priority codec f...

Page 89: ...efault 46 Setting sip_account x sip_dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip_account x normal_jitter Description Sets the oRTP jitter buffer in milliseconds Values 0 255 Default 80 Setting sip_account x local_sip_port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Account 2 5070 Ac...

Page 90: ...g sip_account x access_code_cfa_off Description Sets the Call Forward All OFF feature access code for account x Values Text string Default Blank Setting sip_account x access_code_cfna_on Description Sets the Call Forward No Answer ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_cfna_off Description Sets the Call Forward No Answer OFF feature ...

Page 91: ...g_call_anonymous_off Description Sets the Anonymous Outgoing Call OFF feature access code for account x Values Text string Default Blank Setting sip_account x mwi_enable Description Enables or disables message waiting indicator subscription for account x Enable if SUBSCRIBE and NOTIFY methods are used for MWI Values 0 disabled 1 enabled Default 0 Setting sip_account x mwi_subscription_expires Desc...

Page 92: ...ption Sets the STUN server port Values 1 65535 Default 3478 Setting sip_account x nat_traversal_udp_keep_alive_enable Description Enables or disables UDP keep alives Keep alive packets are used to maintain connections established through NAT Values 0 disabled 1 enabled Default 1 Setting sip_account x nat_traversal_udp_keep_alive_interval Description Sets the interval in seconds for sending UDP kee...

Page 93: ...on timer minimum value in seconds for account x Values 90 65535 Default 90 Setting sip_account x sip_session_timer_max Description Sets the session timer maximum value in seconds for account x Values 0 65535 Default 1800 Setting sip_account x check_trusted_certificate Description Enables or disables accepting only a trusted TLS certificate for account x Values 0 disabled 1 enabled Default 0 Settin...

Page 94: ...tication_name Description Sets the authentication name for account x Depending on your service provider s specifications this could be identical to the user ID Values Text string Default Blank Setting sip_account x authentication_password Description Sets the authentication password for account x Values Text string Default Blank Setting sip_account x feature_sync_enable Description Enables or disa...

Page 95: ... the Local RTP port range end Values 1 65535 Default 19000 Setting network vlan wan enable Description Enables or disables the WAN VLAN Values 0 disabled 1 enabled Default 0 Setting network vlan wan id Description Sets the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network lldp_med enable Description Ena...

Page 96: ...t Blank Setting network vendor_class_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech Vesa VCS754 Setting network user_class Description Sets the user class for DHCP option 77 Values Text string Default Vtech Vesa VCS754 Setting network ip_dns_cache_clear_timeout Description Sets the interval in minutes between removing all caching and performing a new DNS look...

Page 97: ...s 1 65535 Default 18000 Setting network nat public_rtp_port_end Description Sets the public RTP port range end Values 1 65535 Default 19000 Setting network ip dhcp_enable Description Indicates whether DHCP is enabled Values 0 disabled 1 enabled Default 1 Setting network ip static_ip_addr Description Sets a static IP address for the network Values Text string IPv4 Default Blank Setting network ip s...

Page 98: ...dministrator and Provisioning Manual Setting network ip dns1 Description Sets the primary DNS server IP address Values Text string IPv4 Default Blank Setting network ip dns2 Description Sets the secondary DNS server IP address Values Text string IPv4 Default Blank ...

Page 99: ...ting provisioning fw_server_username Description Sets the authentication name for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw_server_password Description Sets the authentication password for the server hosting the firmware file Values Text string Default Blank Setting provisioning server_address Description Sets the provisioning server IP address V...

Page 100: ...Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp_option_priority_3 Description Sets the third priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 160 Setting provisioning resync_mode Description Sets the mode of the device s provisioning firmware file check This determines which...

Page 101: ... if you have encrypted the configuration file s using AES encryption Values 0 disabled 1 enabled Default 0 Setting provisioning crypto_passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check_trusted_certificate Description Enables or dis...

Page 102: ...ettings are included in the general configuration file Setting time_date ntp_server Description Enables or disables NTP server to set time and date Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server_addr Description Sets the URL for the NTP server Values Text string Default us pool ntp org Setting time_date ntp_dhcp_option Description Enables or disables DHCP option 42 to find the ...

Page 103: ... Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Buc...

Page 104: ... Sets the month that daylight savings time starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1 5 Default 2 Setting time_date daylight_saving_start_day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Wednesday Thursday Friday Saturday Default Sunday Sett...

Page 105: ... Default Sunday Setting time_date daylight_saving_end_hour Description Sets the hour that daylight savings time ends Values 00 00 23 00 Default 02 00 Setting time_date daylight_saving_amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time_date timezone_dhcp_option Description Enables or disables DHCP option 2 100 101 for determining time zone infor...

Page 106: ...e The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog_server_address Description Sets the syslog server IP address Values Text string IPv4 Default Blank Setting log syslog_server_port Descriptio...

Page 107: ... conference phone s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap_server_address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap_port Description Sets the LDAP server port Values 1 65535 Defau...

Page 108: ...rectory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap_max_hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap_search_de...

Page 109: ...ank Setting remoteDir ldap_lastname_attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attributes Enter the number attributes that you want the VCS754 to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display ...

Page 110: ...e matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_enable Description Enables or disables the Broadsoft phonebook Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_display_name Description Sets the Broadsoft Phonebook display name Values Text string Default Blank Setting remote...

Page 111: ...soft_dir_type Description Sets the Broadsoft Phonebook directory type Values Group GroupCommon Enterprise EnterpriseCommon Personal Default Group Setting remoteDir ldap_check_certificate Description Enables or disables accepting only a trusted LDAP certificate Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_check_certificate Description Enables or disables accepting only a truste...

Page 112: ...follow the format web element All the web settings are included in the general configuration file Setting web http_port Description Sets the http port when http is enabled Values 1 65535 Default 80 Setting web https_enable Description Sets server to use the https protocol Values 0 disabled 1 enabled Default 0 Setting web https_port Description Sets the https port when https is enabled Values 1 655...

Page 113: ...General configuration file settings MAC specific configuration file settings Setting user_pref account x ringer Description Sets the ring tone for account x Values 1 10 Default 1 Setting user_pref web_language Description Sets the language that appears on the WebUI English French and Spanish are available Values en fr es Default en Setting user_pref language Description Sets the language that appe...

Page 114: ...one_interval Description Sets the interval for the call waiting tone in seconds Values 10 60 Default 30 Setting user_pref call_waiting mode Description Enables or disables rejecting calls if already on a call Values 0 disabled 1 enabled Default 1 Setting user_pref lcd_contrast Description Sets the LCD contrast on the VCS754 Values 1 7 Default 4 Setting user_pref backlight Description Sets the back...

Page 115: ...g off hook with no action taken in seconds After the absent timeout the phone returns to idle mode Values 10 60 Default 30 Setting user_pref speaker_volume Description Sets the speakerphone volume This setting also applies to PC speakerphone mode Values 1 9 Default 5 Setting user_pref key_beep_enable Description Enables or disables key beeps on the VCS754 Values 0 disabled 1 enabled Default 1 ...

Page 116: ...enabled Default 0 Setting call_settings account x outgoing_anonymous_enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Setting call_settings account x dnd_enable Description Enables or disables Do Not Disturb for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x dnd_incoming_calls Description Sets whether incoming ca...

Page 117: ...he Call Forward Busy target number for account x Values Text string Default Blank Setting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x cfna_target Description Sets the Call Forward No Answer target number for account x Values Text string Default Blank Setting call_setti...

Page 118: ...pad key ranging from 1 to 0 with 0 being the 0 OPERATOR key All the speed dial settings are included in the MAC specific configuration file Setting speed_dial x name Description Sets the name associated with the phone number for dial pad key x The name is visible on the VCS754 LCD Values Text string Default Blank Setting speed_dial x number Description Sets the phone number that dial pad key x dia...

Page 119: ...tting parameters follow the format ringersetting x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ringersetting x ringer_text Description Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and ringer_text setting is case sensitive Values Text...

Page 120: ...hat direct the VCS754 to the location of the file to be imported None of these settings are exported when you manually export the configuration from the VCS754 General configuration file settings Setting file https_user certificate Description URI of HTTPS server certificate to be imported for example protocol user password host port url path Values Text string Default Blank Setting file provision...

Page 121: ...ed to existing directory entries Values Text string Default Blank Setting file contact directory overwrite Description URL of contact directory to be imported Entries in the imported file will replace all existing directory entries Values Text string Default Blank Setting file contact blacklist append Description URL of contact blacklist to be imported Entries in the imported file will be added to...

Page 122: ...3 amp3 freq4 amp4 on duration off duration repeat count Where num of freq 0 4 freq1 0 65535 amp1 32768 32767 freq2 0 65535 amp2 32768 32767 freq3 0 65535 amp3 32768 32767 freq4 0 65535 amp4 32768 32767 on duration 0 2 32 off duration 0 2 32 repeat count 0 65535 All the tone definition settings are included in the general configuration file Setting tone call_waiting_tone num_of_elements Description...

Page 123: ... 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x Values Tone element string Default Blank Setting tone inside_dial_tone num_of_elements Description Sets the number of tone elements for the dial tone Values 1 5 Default 1 Setting tone inside_dial_tone element 1 Description Defines the inside dial tone element 1 Values Tone element string D...

Page 124: ...ing tone stutter_dial_tone element x Description Defines the stutter dial tone element x Values Tone element string Default Blank Setting tone busy_tone num_of_elements Description Sets the number of tone elements for the busy tone Values 1 5 Default 2 Setting tone busy_tone element 1 Description Defines the busy tone element 1 Values Tone element string Default 2 480 180 620 180 0 0 0 0 500 500 6...

Page 125: ...rds General configuration file settings MAC specific configuration file settings Setting tone ring_back_tone element 1 Description Defines the ringback tone element 1 Values Tone element string Default 2 440 180 480 180 0 0 0 0 2000 4000 65535 Setting tone ring_back_tone element x Description Defines the ringback tone element x Values Tone element string Default Blank Setting profile admin passwor...

Page 126: ...owed Values Text string Default Blank Setting page_zone x multicast_address Description Enter the multicast IP address that the VCS754 will monitor The range of valid IP addresses is 224 0 0 0 to 239 255 255 255 Values IPv4 IP address Default Blank Setting page_zone x multicast_port Description Enter the multicast port associated with the multicast IP The range of valid ports is 1 to 65535 Values ...

Page 127: ...ovisioning Manual Setting page_zone call_priority_threshold Description Set the call_priority_threshold If the paging zone priority page_zone x priority is higher or equal to the call priority then a multicast page can interrupt an active dialing or incoming call Values 1 10 Default 2 ...

Page 128: ...scription Specifies the soft keys visible on the idle screen Values blank dir call_log redial message dnd cfwd cfna cfwd_all cfwd_busy intercom retrieve callback grp_pickup dir_pickup line settings pc_spk Default redial line pc_spk call_log blank dir Setting softkey call_active Description Specifies the soft keys visible on the active call screen Values blank new park_call end hold transfer conf x...

Page 129: ...ter Make sure the AC power cord is securely plugged into the power adapter and a wall outlet not controlled by a wall switch Pages are not received The Page auto answer setting is set to Manual Check the General Account Settings The firmware upgrade or configuration update isn t working Before using the WebUI ensure you have the latest version of your web browser installed Some menus and controls ...

Page 130: ...on files on the SERVICING Firmware Upgrade Auto Upgrade page and the SERVICING Provisioning page If the phone is not downloading a MAC specific configuration file ensure the filename is all upper case Provisioning Use DHCP Option is enabled but the VCS754 is not getting a provisioning URL from the DHCP Server Ensure that DHCP is enabled in Network settings ...

Page 131: ...l APPENDIXES Appendix A Specifications RF frequency band 1921 536 1928 448 MHz Channels 5 Operating temperature 32 122 F 0 50 C Power requirements Wireless mic Li ion Battery Pack 3 7V 240mAH rechargeable battery Base unit adapter Input 100 240V AC 50 60Hz Output 9V DC 1500mA ...

Page 132: ...live dialing editor to enter or insert digits for the conference target ConfLine Displays a list of held calls as a target for conferencing with the active call Del All Deletes all records in a list Delete 1 Deletes current entry 2 Deletes assignment 3 Deletes Directory group Dial Sends and dials currently displayed highlighted digits Directory Opens the list of available directories Edit Go to en...

Page 133: ...Opens the User settings menu Set Conf Confirms to set up conference SetXfer Confirms to transfer call Split Breaks a conference or call progress into multiple calls Status Access the status submenu Transfer Opens the live dialing editor to enter or insert digits of the transfer target Type Switches between the Directory number types within an entry View Displays a list of missed calls messages or ...

Page 134: ...orms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your VCS754 conference phone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or clea...

Page 135: ... should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your office consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind through the slots in the product because they may touch dangerous...

Page 136: ... of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 15 Only put the wireless mic next to your mouth when it is in normal talk mode 16 The power cab...

Page 137: ...1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications ...

Page 138: ...tions Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VCS754 GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Par...

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