VTech MI6866 User Manual Download | Manualshive

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47

Troubleshooting

Problem

Suggestion

I cannot dial out

• Make sure you have a dial tone before dialing. The handset may take a second or two to find

the telephone base and produce a dial tone This is normal Wait an extra second before

dialing

• Make sure your phone is set to the correct dial mode for the type of service that you have

(pulse or touchtone) Refer to the

Handset Setting

section of this user’s manual to set the dial

mode

• If the other phones in your home are having the issue, the problem is in your wiring or local

service Contact your local telephone company

• Eliminate any background noise Noise from a television, radio or other appliance may cause

the phone not to dial out properly. If you cannot eliminate the background noise, first try muting

the handset before dialing, or dialing from another room in your home with less background

noise

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Summary of Contents for MI6866

Page 1: ...n 17 Handset icons 17 Handset LEDs 17 Telephone base LEDs 17 Handset operation 18 Making calls 18 Answering calls 18 Flash function 18 Handset volume 18 Redial 18 Mute 19 Intercom 19 Call forward 20 Call transfer 20 Conference call 21 Find handset 21 Voice mail 21 Directory 22 Store a new entry 22 Characters by number 23 Review and dial entries 24 Edit a directory entry 24 Delete a directory entry...

Page 2: ...ess 37 Set the remote access code 38 Remote answering system operation 38 Message alert 40 Announcement only mode 41 Turn the announcement only mode on or off 41 Customize the announcement only message 41 Base ringer 42 Number of rings 42 Message window display 43 Headset operation 44 Headset jack 44 Operating range 44 Batteries 45 Battery care and performance 45 Replace the handset battery 45 Add...

Page 3: ...roughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com Call VTech toll free from the US at 1 800 595 9511 Call VTech toll free from Canada at 1 800 267 7377 ...

Page 4: ...ets 4 7 Batteries 4 6 Belt clips 4 5 Telephone line cord 9 Base power adaptor 11 User s manual Important Before using this telephone you must read Important safety instructions on pages 55 56 10 Wall mount bracket 8 Quick start guide 4 Chargers 3 3 Charger power adaptors 3 To purchase replacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 951...

Page 5: ...ps 2 5 Telephone line cord 9 Base power adaptor 11 User s manual 10 Wall mount bracket 8 Quick start guide 4 Charger 3 Charger power adaptor 1 Telephone base 2 Handsets 2 3 Charger power adaptor 4 Charger 5 Telephone line cord 6 Belt clips 2 7 Batteries 2 8 Quick start guide 9 Base power adaptor 10 Wall mount bracket 11 User s manual ...

Page 6: ... Telephone line cord 5 Battery 6 Quick start guide 7 Base power adaptor 8 Wall mount bracket 9 User s manual 1 Telephone base 2 Handset 5 Battery 3 Belt clip 4 Telephone line cord 7 Base power adaptor 9 User s manual 8 Wall mount bracket 6 Quick start guide Getting started Getting started ...

Page 7: ...ight 5 Avoid excessive moisture dust or extreme cold Install handset battery 1 2 1 Align the two holes in the plug with the socket pins then snap the plug into place 2 Place the battery in the compartment with the wires in the upper left corner 3 Replace cover by sliding it upwards until it clicks into place 4 Be sure to charge the battery in the handset for a minimum of 16 hours before using your...

Page 8: ...n electrical outlet not controlled by a wall switch and the connector into the power jack on bottom of the telephone base AC power outlet Telephone outlet Installation 2 Choose the location for your charger and plug its power supply into an electrical outlet Connect to phone line Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base Then plug the ...

Page 9: ...attery in your handset You need to install the supplied battery into your handset see Install handset battery 2 The battery needs to be replaced 3 The battery has been installed incorrectly Please reinstall see Install handset battery and or see the diagram in the battery compartment of the handset When in LOW BATTERY mode the keypad sounds backlighting and speakerphone features do not work When t...

Page 10: ...re not functioning properly and you subscribe to DSL service from your telephone company install a noise filter to the telephone line between the telephone base and the telephone line jack Contact your DSL provider to obtain a noise filter Telephone line cord Noise filter For DSL users To single telephone jack RJ11C Belt clip optional To remove To attach ...

Page 11: ...e and phone line 2 Line up the tabs on the wall mount adaptor with the holes at the bottom of the telephone base Snap the wall mount bracket firmly in place 3 Mount the telephone base on the wall Position the telephone base so that the mounting studs fit into the holes on the wall mount bracket Slide telephone base down on the mounting studs until it locks into place Wall mounting optional ...

Page 12: ... two additonal handsets which will be named Handset 3 and Handset 4 The mi6896 6895 comes with four registered handset named Handset 1 2 3 4 Additional handsets mi6803 are available from your local authorized dealers or from our website at www vtechphones com in the U S or www vtechcanada com in Canada Up to four extension handsets can be registered with the same telephone base and two can be in o...

Page 13: ...e the IN USE light comes on After a while the handset will emit series of tones the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset 1 4 when successfully registered Repeat steps 1 and 2 if handset does not successfully register to the telephone base within two minutes Registration ...

Page 14: ...ANDSET on the main telephone base for 10 seconds 2 When the IN USE light starts to flash release the FIND HANDSET button 3 Press and release FIND HANDSET again The IN USE light will turn off and in a few seconds all handsets will be de registered 4 All handsets will show NOT REGISTERED NOT REGISTERED Registration If the de register process does not work you may need to reset the system and try aga...

Page 15: ...out 1 Earpiece 2 Caller ID scroll down 3 Headset jack 2 5mm 4 Talk flash 5 Dial keys 0 9 6 Redial pause 7 Mute remove 8 Display 9 Select menu 10 Phonebook scroll up 11 Volume control 12 Off clear 13 Speaker 14 Intercom 1 2 3 5 6 7 9 12 13 14 4 8 10 11 ...

Page 16: ...nes com 16 1 In use indicator 2 Charge indicator 3 Setup 4 Volume control 5 Answer on off 6 Change 7 Delete skip play stop repeat 8 Time set 9 Find handset 10 Record memo Telephone base layout 1 2 3 9 10 4 5 6 7 8 ...

Page 17: ...muted NEW Turns on when missed calls have not been reviewed Turns on when the handset ringer is off Low battery indicator or charging indicator Basic operation Telephone base LEDs LED Description IN USE On when the phone is being used Flashes when an extension phone is being used CHARGE On when the handset is charging in the base ANS ON OFF On when the answering system is on ...

Page 18: ...e a call waiting signal Press FLASH again to switch back to the original call Handset volume The volume control is on the right side of the handset During a call press the VOL or keys to adjust the listening volume to a comfortable level When you reach the maximum or minimum setting a double beep will sound Follow these instructions to change the volume for the handset speakerphone or headset Redi...

Page 19: ...ay MUTED Press MUTE again to return to normal two way conversation MICROPHONE ON will display briefly Intercom When not on a call press INT The first handset HS1 will display Press the number of the handset to be called using the dial keys 1 4 The second handset HS2 will ring and the screen will display Press SPEAKER INT or any dialing key on HS2 to answer the intercom call The screen will display...

Page 20: ... HS2 will show INCOMING CALL and start ringing Press on the HS2 to answer If the forwarded call is not answered within 30 seconds the external call will be returned to HS1 and the display will show CALL BACK and ring for 30 seconds If the returned call is not answered within 30 seconds the external call will end automatically INTERCOM ENDED UNABLE TO CALL TRY AGAIN FORWARD TO CALL BACK Call transf...

Page 21: ...hone company you can receive voice mail messages from callers When you have a new voice mail the screen will display NEW VOICE MAIL and the voice mail indicator will flash On how to access your voice mail contact your local telephone company for further instruction Handset operation PHONE 00 00 25 PAGING For the FIND HANDSET function to work the system handsets need to be in idle off mode HANDSET ...

Page 22: ...OT AVAILABLE AT THIS TIME will be displayed on the second handset LIST FULL ENTER NUMBER 800 595 9511_ Store a new entry Press MENU SEL on the handset With DIRECTORY highlighted press SEL Press to select STORE Press SEL You will be prompted to ENTER NUMBER Use the dialing keys to enter the number to be stored in the directory Press MUTE REMOVE to backspace and make corrections Press SEL when you a...

Page 23: ... particular key causes different characters to be displayed in the following order Characters by number of key presses Key 1 2 3 4 5 6 7 8 9 1 A B C 2 a b c D E F 3 d e f G H I 4 g h i J K L 5 j k l M N O 6 m n o P Q R S 7 p q r s T U V 8 t u v W X Y Z 9 w x y z 0 1 2 3 4 5 6 7 8 9 0 ...

Page 24: ...above to reach the entry you wish to edit Press SEL to enter number edit mode Press and release MUTE REMOVE to backspace then press the digit keys to correct the number Press and hold REDIAL PAUSE to add pauses if necessary Press SEL Press MUTE REMOVE to backspace and use the digit keys to enter the correct name Press SEL A confirmation tone will sound When reviewing the directory the second line ...

Page 25: ...elete a directory entry Follow the steps in Review and dial entries page 24 to reach the entry to be deleted Press MUTE REMOVE to delete the entry A confirmation tone will sound The handset will then advance to the next entry if any Directory ...

Page 26: ...how The NEW icon in the lower left corner indicates the call has not yet been reviewed Your phone can also display the name and number of the call waiting caller call waiting caller ID so you can decide whether to answer the incoming call or continue with the current conversation HANDSET 1 Due to regional incompatibilities CID information may not be available for every incoming call In addition th...

Page 27: ...ller ID above to find the record to be stored The phone number in the caller ID log was sent by the phone company You may have to dial the number differently Press the key repeatedly to see the different dialing options You can add or remove the initial 1 and or the area code The various dialing options are Press SEL to store the displayed number If the caller ID record contains both name and numb...

Page 28: ...e A confirmation beep will sound and the screen will display If both the name and number are missing for example as in a private listing nothing will be stored and the screen will display If the number already exists in the directory the entry will not be stored and the screen will show If the directory is full the screen will show LIST FULL ALREADY SAVED UNABLE TO SAVE EDIT NUMBER 800 595 9511_ S...

Page 29: ...o delete the record A confirmation beep will sound and the previous CID record will be displayed Delete all caller ID entries To delete all caller ID records when you are reviewing the call log press and hold REMOVE The screen will display DELETE ALL CALLS Press SEL to confirm Press OFF to return to the call log record previously displayed Thephonenumber in the caller ID log was sent by the phone ...

Page 30: ...dset in idle off mode press or of the volume control on the side of handset will directly go to ringer volume menu Press or to adjust the ringer volume and the ringer volume will be saved automatically Ringer tone With the handset in idle off mode press MENU then press or until RINGER TONE is displayed Press SEL Then press or a digit 0 through 9 to sample the ring tones Press SEL to confirm Key to...

Page 31: ...f mode press MENU then or to DIAL TYPE Press SEL then or to scroll to TONE touch tones or PULSE rotary Press SEL to confirm The dial type is preset to TONE Handset settings LANGUAGE ENGLISH DIAL TYPE DIRECTORY CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF This function only cancels the indication of voicemail on the handset display It does not cancel the actual voicemail status at the telephone comp...

Page 32: ... will light up the system will answer calls and incoming messages can be recorded Day and time announcements To set day and time Before playing each recorded message the answering system announces the day and time the message was received Set the day and time by pressing TIME SET twice You can change settings by pressing CHANGE and you can advance to the next type of setting by pressing TIME SET a...

Page 33: ...on the base until you hear the correct day 4 Press TIME SET the system announces the current hour setting 5 Press CHANGE until you hear the correct hour 6 Press TIME SET the system announces current minute setting 7 Press CHANGE until you hear the correct minute 8 Press TIME SET the system announces the current year setting 9 Press CHANGE until you hear the correct year 10 Press TIME SET to confir...

Page 34: ...ment Your answering system is pre programmed with an announcements for normal answer and record mode and announcement only mode If the phone is set up to record messages the phone answers calls with Hello Please leave a message after the tone You can use this announcement or replace it with a recording of your own Record outgoing announcement 1 Press SETUP the system announces Announcement Press P...

Page 35: ...ress PLAY STOP to begin playback 3 During playback press DELETE to delete your announcement 4 The system will confirm deletion and announce Announcement deleted When your announcement is deleted calls will be answered with the programmed announcement Hello Please leave a message after the tone Message playback Press PLAY STOP to listen to new messages The system will announce the number of new mes...

Page 36: ... up message playback 3 Press REPEAT to repeat the message currently playing Press twice to listen to the previous message or press and hold to slow down message playback 4 Press DELETE to delete the message currently playing 5 Press PLAY STOP to stop playback Delete all messages To delete all old messages press and hold DELETE while the phone is idle not during a call or during message playback Ne...

Page 37: ...s leaving their message before choosing to answer a call 1 Set the playback VOL on the base to a level greater than one by pressing or to adjust the message playback volume 2 If you decide to answer a call while the caller is leaving a message simply press TALK FLASH on the handset The answering system will stop recording Remote access To retrieve new messages from any touch tone phone from a remo...

Page 38: ...e remote access code by 10 4 When the desired number is heard Press SETUP to save and advance to the next menu option or press PLAY STOP to save and exit Remote answering system operation 1 From any touch tone telephone dial your telephone number 2 While the outgoing announcement is playing enter your two digit remote access code 3 Hang up to end the call and save all undeleted messages If you pau...

Page 39: ...ssage Stop Skip a message 1 2 3 3 3 4 4 4 5 6 Listen to new messages If there are no new messages all messages will be played back Delete message currently playing Press when any message is playing to delete all old previously reviewed messages Press to repeat current message Press to repeat previous message Press to stop messages from being played Press to skip to the next message Plays all new n...

Page 40: ...isten to current remote access code Change remote access code When the system announces Answering machine off press 0 again to turn the system back on When the system is off it answers after 10 rings and announces Please enter your remote access code Enter your remote access code Your phone may not respond to remote access commands if tones produced by the telephone are too short Hold the buttons ...

Page 41: ...announcement only mode callers hear an announcement but cannot leave messages When announcement only is turned on calls are answered with the pre recorded announcement We re sorry Messages to this number cannot be accepted or the customized message Turn the announcement only mode on or off Press SETUP four times the system announces Announcement only Record no messages To change the setting press ...

Page 42: ...firm 3 Press CHANGE again to change the setting 4 Press SETUP to save your selection and advance to the next setup option or press PLAY STOP to save and exit Number of rings This function sets the number of rings before the answering system picks up the call With toll saver activated the answering system alerts you to new messages when calling remotely by picking up the incoming call after two rin...

Page 43: ...en VOL or is pressed Current remote access code while setting Elapsed time while recording a memo or announcement up to 90 seconds Memo or announcement recording exceeds maximum time of 99 seconds Memory is full Messages must be deleted before new messages can be recorded Clock needs to be set Announcement only mode is on Answering system is answering a call or being accessed from a remote locatio...

Page 44: ...in the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate only over a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office If you receive a call while you are out of range the handset might not ring or if it does ring the call might not con...

Page 45: ...the battery should be replaced To reduce the risk of fire or injury to persons or damage to the telephone read and follow these instructions carefully Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the user s manual Replace the handset battery 1 Remove the battery compartment cover on the handset by pre...

Page 46: ...For optimum daily performance return the handset to its telephone base when not in use Reset the telephone base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and telephone base to reset You may need to purchase a new battery please refer to the battery sections in this user s manual I cannot get a dial tone Try all the suggestion...

Page 47: ... have pulse or touchtone Refer to the Handset Setting section of this user s manual to set the dial mode If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company Eliminate any background noise Noise from a television radio or other appliance may cause the phone not to dial out properly If you cannot eliminate the back...

Page 48: ...n appliances and other cordless phones The battery does not hold a charge Charge the battery in the handset for 16 hours For optimum daily performance return the handset to its telephone base when not in use You may need to purchase a new battery please refer to the battery sections in this user s manual Your phone might be malfunctioning Please refer to the Warranty section of this user s manual ...

Page 49: ... cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible wireless routers radios radio towers pager towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone It is normal to experience static on your phone w...

Page 50: ...home or office might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company charges may apply Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Conta...

Page 51: ...e protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will get better reception not installed in a low area If the other phones in your home are having the issue the problem is in your wiring or local s...

Page 52: ... comfortable listening level CL is flashing in the telephone base message display window You need to set the day and time Refer to the section s on setting day and time in this user s manual Make sure announce only feature is set to OFF Common cure for electronic equipment If the unit does not seem to be responding normally then try putting the handset in its telephone base If it does not seem to ...

Page 53: ...in its charger connected to a power outlet If PRESS FIND HNDST 4 SECS ON BASE does not appear on the screen after a few seconds lift up handset and place in the charger again On the main telephone base Press and hold FIND HANDSET key for four seconds Release FIND HANDSET key when IN USE light is on The LCD screen on the telephone base will show HS REGISTERED The handset will show HS REGISTERED and...

Page 54: ...ada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we c...

Page 55: ...model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this product The warranty exclusively describes all of VTech s r...

Page 56: ...wer company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may have anyone walking on it 9 Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To...

Page 57: ...equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only ...

Page 58: ...tteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in th...

Page 59: ...ntal conditions at the time of use Size Handset 141mm X 49mm X 35mm Telephone base 130mm X 120mm X 68mm Charger 89mm X 78mm X 53mm Weight Handset 141 grams Telephone base 267 grams Charger 76 grams Power Requirements Handset 600mAH Ni MH Battery Telephone base 9V DC 600mA Charger 9V DC 200mA Memory Directory 50 Memory locations up to 32 digits 16 characters per location Caller ID 50 Memory locatio...

Page 60: ...base handset chargers 8 Connect to phone line 8 Customize the announcement only message 41 D Day and time announcements 32 Delete a caller ID record 29 Delete all messages 36 Dial from caller ID 29 Dial type 31 Directory 22 25 E Edit a directory entry 24 F FCC ACTA and IC regulations 56 57 Find handset 21 Flash function 18 H Handset icons 17 Handset layout 15 Handset LEDs 17 Handset operation 18 2...

Page 61: ... announcement 34 Redial 18 Registration 12 14 Remote access 37 38 Remote answering system operation 38 Replace the handset battery 45 Review and dial entries 24 Review caller ID 27 Ringer tone 30 Ringer volume 30 S Set the remote access code 38 Store caller ID in your directory 27 T Technical specifications 59 Telephone base layout 16 Telephone base LEDs 17 The RBRC seal 58 To check day and time 3...

Page 62: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2007 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 000710 050 100 ...

Page 63: ...User s Manual w ww vt e c hp h o ne s c o m Models mi6896 6895 6870 6866 ...

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