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The crossed-out wheelie bin symbols on products and batteries, or on their
respective packaging, indicates they must not be disposed of in domestic waste
as they contain substances that can be damaging to the environment and human
health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery
contains more than the specified value of mercury (Hg), cadmium (Cd) or lead (Pn)
set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August,
2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT WARRANTY.
Phone number: 1300 369 193
Email address: [email protected]
Statutory Rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.