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Question 9:
When connecting the camera to my PC's USB port, I get the message
“USB device not recognized. One of the USB devices attached to this
computer has malfunctioned and Windows
®
does not recognize it.”
Answer:
This is most likely a computer hardware or operating system issue.
Please contact your computer manufacturer for support.
Question 10:
I am trying to transfer my pictures to my PC. I connected per the
instructions (connecting the USB cable to the camera and PC) and the
new drive appears. However, no pictures are automatically transferring.
Is there something I need to do at start-up to get the pictures transferred
and saved?
Answer:
The picture transfer operation does not start by itself. After you connect
the USB cable to your PC and the drive appears ready, you can open
the drive, look in the DCIM folder and you should find the images you’ve
captured with the
Kidizoom
®
Duo DX
. If you wish to transfer images to
be viewed on the camera, you can do so by moving JPEG image files
into the DOWNLOAD/PHOTO folder.
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®
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