25
25
25
Question 4:
My camera turns on then immediately shuts off.
Answer:
Please make sure you are using new batteries. If the battery contacts
are clean and undamaged, the camera should turn on. If the problem
persists after normal battery installation, please contact VTech®
customer service.
Question 5:
Why are my pictures sometimes grainy and fuzzy? Is there anything I
can do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. Because the shutter is open longer, any
movement or unsteadiness in the holding of the camera can result in
greater blur. Furthermore, the camera sensor will soften the edges in
low light to counteract the darkness by reducing the image noise. This
too can sometimes result in a blurred picture. Try to improve the lighting
to get better results.
Question 6:
Can you delete a group of pictures at one time, or do they have to be
deleted one at a time on the camera?
Answer:
If you connect
Kidizoom
®
Duo DX
to your computer and access it or
the memory card as an external drive, you can select multiple pictures
to delete at one time.
Question 7:
If you accidentally delete the pictures by reformatting, is there any way
to get them back?
Answer:
Unfortunately, if you delete the pictures by formatting the internal
storage memory, there’s no way to retrieve them. There is third party
software that can help recover deleted data from storage, but we do not
recommend using this.
Question 8:
Will changing batteries erase the unit’s internal memory?
Answer:
Battery replacement under normal operation as detailed in the user’s
manual should not cause data corruption or data loss in either the built-in
memory or the memory card.
