36
Troubleshooting
Malfunction
Possible cause and elimination
Poor cleaning
results
The dosage of the Kobold GC glass cleaner concentrate is not
correct.
•
Add the glass cleaner concentrate according to the specified
dosage. In doing so, note the marking for the fill level of the
glass cleaner concentrate on the fresh water tank.
The water outlet on the lower side of the Kobold VG100 window
cleaner is plugged.
•
Remove any foreign objects from the opening.
Water is running out The openings of the water tank are not properly closed.
•
Check whether the rubber closures on the fresh and/or dirty
water tanks are installed correctly.
The window cleaner is/was tilted or held vertically while
inserting the tank.
•
While inserting the tank, position the window cleaner
horizontally on the tray.
The dirty water tank is full.
•
Empty the dirty water tank.
The water tank is not inserted correctly.
•
The lock/unlock button has to engage audibly (with a “click”).
If the faults cannot be eliminat-
ed, contact Vorwerk Customer
Service (see Section 9,
“Service”).