VorTek SonoPro S36 Series Instruction Manual Download Page 85

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Series S36 Instruction Manual

Chapter 7 Troubleshooting and Repair

800120

7-9

Record values - Hidden Diagnostics Menu continued:

With Flow

With No Flow

(if possible)

Avg. Delta T=

Up Peak =

Down Peak =

Zeros in Signal =

Wave Freq. =

Cutoff V =

SR Coefficient =

Num Cycles =

Waveform =

Manual Flight =

Wave Simulation =

Record the following values from the Calibration Menu.

Pipe OD =

Pipe Wall =

Pipe Material =

Liner Material =

Transducer Type =

Transducer Mounting

Pattern (V, W, Z) =

Transducer Spacing =

Serial Number =

Summary of Contents for SonoPro S36 Series

Page 1: ...ents 800120 0 1 SonoPro Professional Series Ultrasonic Flow Meter Series S36 InstructionManual Document Number 800120 Rev A 8475 W I 25 Frontage Rd Suite 300 Longmont CO 80504 303 682 9999 888 386 783...

Page 2: ...er language in any form or by any means electronic mech an ical manual or otherwise or disclosed to third parties without the express written permission of VorTek Instruments The information contained...

Page 3: ...On Flow Meter Installation 2 3 Transducer Mounting Methods 2 3 Large Mounting Clamps 2 5 Adjacent Side Transducer Installation 2 5 Opposite Side Transducer Installation 2 7 Small Rail Fixture System 2...

Page 4: ...1 Programming the Unit to Log Data 5 1 Chapter 6 SonoConfig Instrument Interface Software SonoConfig Instrument Interface Software The SonoPro App 6 1 Chapter 7 Troubleshooting and Repair Hidden Diag...

Page 5: ...Small Rail Fixture System 2 11 2 13 Holes for Wall or Panel Mounting 2 13 2 14 Exploded Side View of Pipe Mounting Bracket Assembly 2 14 2 15 Expl Angled View of Pipe Mounting Bracket Assembly 2 14 2...

Page 6: ...and Display 3 1 4 1 USB Port on SonoPro Professional Series 4 1 4 2 Bluetooth Antenna on SonoPro Professional Series 4 2 4 3 MSA Safety ProtoCessor Module 4 3 4 4 RS 485 Wiring MODBUS 4 3 5 1 Password...

Page 7: ...eto do so could result in injuryor death AllAC power connectionsmust be in accordance with published CEdirectives Allwiring proce duresmust be performed with the poweroff Alwaysremove main power befor...

Page 8: ...arameters in engineering units A pulse output signal for remote totali zation and frequency output are also available SonoPro digital elec tronics allows for easy reconfiguration for most liquids The...

Page 9: ...ve the packing slip and check that all ordered components are present Make sure any spare parts or accessories are not discarded with the packing material Do not return any equipment to the factory wi...

Page 10: ...surement two ultrasonic transducers are mounted onto the outside of the pipe With one being downstream at a designated distance from the other The electronics send two pulses through the pipe and into...

Page 11: ...meter comes preloaded with 22 pipe materials and six liner materials If the preloaded selections do not cover the intended application a new pipe or liner material can be entered pending the speed of...

Page 12: ...noPro and provide valuable setup diagnostic and data logging tools The electronics include nonvolatile memory that stores all configuration information The nonvolatile memory allows the flow meter to...

Page 13: ...tream of the sensor head as illustrated in Table 2 1 3 Safe and convenient access with adequate clearance for mainte nance purposes 4 The degree of protection of at least IP66 to EN 60529 is only achi...

Page 14: ...d number of straight run pipe di ameters upstream and downstream of the sensors Note For liquid applications in vertical pipes avoid installing with flow in the downward direction because the pipe may...

Page 15: ...minimum Transducer Mounting Methods There are three typical mounting methods available These include the Z method which is a single traverse across the pipe the V method which is two traverses across...

Page 16: ...thod 2 MHz transducers shown Figure 2 3 Z One Traverse Once the installation method is chosen you will then need to refer to Chapter 3 for programming the unit for the actual application The meter wil...

Page 17: ...ing a tape measure measure the distance between the two green scribe lines on each of the large mounting clamps as shown in Figure 2 5 and Figure 2 6 6 Once the distance is set tighten the chain using...

Page 18: ...Series S36 Instruction Manual Chapter 2 Installation 800120 2 6 Figure 2 5 Spacing Locating Points on Large Clamps Figure 2 6 Spacing Locating Point on Large Clamp Mounting Clamp Front Adjustable Hook...

Page 19: ...e pipe 7 Tighten the screw with plastic knob on the top of the transducer mounting clamp so the transducer fits tight on the pipe Do not over tighten 8 Position the second transducer mounting clamp on...

Page 20: ...Series S36 Instruction Manual Chapter 2 Installation 800120 2 8 Figure 2 7 Opposite Side Transducer Installation Front View Figure 2 8 Opposite Side Transducer Installation Side View...

Page 21: ...Series S36 Instruction Manual Chapter 2 Installation 800120 2 9 Figure 2 9 Opposite Side Transducer Installation Angled View Small Rail Fixture System Figure 2 10 Small Rail FixtureSystem...

Page 22: ...mounting clamp and using the scale attached to the front rail slide the clamp so that the middle of the bracket is close to the location determined by the flow meter See Figure 2 12 for reference Slig...

Page 23: ...ducer is placed at the flow meter s determined location Refer to the green arrow in Figure 2 12 for this locating point Tighten the set screw com pletely Note the transducer in the left mounting brack...

Page 24: ...ng and mounting will not match those found on the enclosure 2 Determine where on the wall or panel the enclosure is to be mounted It is up to the user to determine if a location is safe for mounting a...

Page 25: ...enclosure with the holes in the wall or panel Insert the screws through the holes in the enclosure and into the wall or panel Tighten once all screws are in place a If mounting into a panel access to...

Page 26: ...K for these parts to be included with your flowmeter 1 Gather the mounting bracket and two U Bolts provided with your flowme ter For an idea of the steps involved in this installation refer to Figure...

Page 27: ...ved from the U Bolt in Step 2 back on Move the mounting bracket to the desired location Tighten the nuts down fully ensuring the bracket staysstraight and level The assembly should re semble that of F...

Page 28: ...t To prepare the enclosure for mounting un screw the four Phillips head screws from the top of the enclosure so that the lid can be opened and the mounting holes underneath can be seen 9 With the lid...

Page 29: ...losure and Mounting Bracket 11 Using the lock washers and nuts provided place a lock washer over the screw threads and start threading a nut on as shown in Figure 2 21 Tighten the nut by hand first to...

Page 30: ...lled and hand tight go to each screw and tighten down fully using an 9 64 inch Allen wrench and an 11 32 inch wrench 14 The enclosure is now fully attached to the mounting bracket and therefore to the...

Page 31: ...Note cable glands and ca ble gland plugs are provided at the time of purchase Figure 2 24 WiringArea Inside of Enclosure Warning To avoid potential electric shock follow National Electric Code safety...

Page 32: ...300 mA Max Figure 2 25 DC Power Connections Warning Use a Class 2 isolated power supply that is grounded pro vides DC output and has no more than 10 output ripple A power switch is not provided with...

Page 33: ...your local code when wiring this unit to a power source and to peripheral devices Failure to do so could result in injury or death All AC power connec tions must be in accordance with published CE di...

Page 34: ...cable marked with red heat shrink wrap is intended for the upstream transducer and the rightmost connector on the fixed mount enclosure Cables are interchangeable but are marked for convenience Note...

Page 35: ...uency output and alarm outputs all discussed in the sections below The 24 VDC power supply can produce 100 mA at maximum The maximum loop resistance load for the current loop output is dependent upon...

Page 36: ...lizer settings see page 3 9 has passed the meter the output provides a 50 millisecond square pulse The pulse output requires a separate 5 to 36 VDC power supply The pulse output optical relay is a nor...

Page 37: ...e maximum frequency is reduced In extreme cases the achievable frequency can be less than 1kHz If the resistor is too small current is too high then the optocoupler becomes deeply saturated and the lo...

Page 38: ...rm relay is closed the current draw will be constant Make sure to size Rload appropriately There are two connection options for the alarm output the first with a separate power supply Figure 2 34 and...

Page 39: ...e RTD may be used To connect a 3 wire RTD split the single wire into two sepa rate wires see the circle in Figure 2 37 and connect these to the EXCITE and SENSE H terminals on either the RTD1 or RTD2...

Page 40: ...ers and system settings unique to your operation see the following pages for instructions on using the setup menus Flow Meter Display Keypad The flow meter s digital electronics allow you to set adjus...

Page 41: ...r 2 The Run Mode displays flow information as determined by system settings Some screens depicted on the next page may not be displayed based on these settings Press the ar row keys to view the Run Mo...

Page 42: ...8 To page 3 11 To page 3 12 To page 3 13 To page 3 14 To page 3 15 To page 3 17 Mass Flow Rate Volume Flow Rate Temperature Density Total Alarm 1 Status Fluid ENTER Date Time Alarm 2 Status Run Mode...

Page 43: ...customize the multi parameter features of your SonoPro Flow Meter The entire lower display line is available for entering parameters Some items depicted in the graphic on the preceding page may not b...

Page 44: ...Series S36 Instruction Manual Chapter 3 Operation 3 5 800120 Output Menu...

Page 45: ...enominator Pressthe key untilhrappears in the denominator Press ENTER to select 4 Press key untilUnitsMenuappears Second set the analog output 1 Use keysto move to the Output Menu 2 Press the key unti...

Page 46: ...Smooting Yes Display smoothing Yes or No E Energy Energy EMS Meters Only Use keys to access menus Use the Display Menu to set the cycle time for automatic screen sequencing used in the Run Mode change...

Page 47: ...hichthe alarmactivates Note alloutputsare disabledwhile usingthe Setup Menus First set the desired unitsof measurement 1 Use keysto move to the UnitsMenu see page3 13 2 Press key untilMassFlowUnit app...

Page 48: ...han one pulse every second Example for Setting the Totalizer The followingshowshowto set the totalizerto track massflowin kg sec Note alloutputsare disabledwhile usingthe Setup Menus First set the des...

Page 49: ...Totalizer 2 Menu Password ENTER Use keys to access menus Totalizer Menu ENTER Run Mode Totaling Inactive Mass Volume Energy Reset Total YES or NO Use the Totalizer 2 to Monitor Flow or Energy Note To...

Page 50: ...ine Sent Flow Line Change in Energy Water Sent Flow Line None Outgoing Energy As above you must properly configure the meter in the Energy Menu 1 Loc in Sent Flow Select Yes or No based on where the m...

Page 51: ...Password ENTER Fluid Menu Flowing Fluid Liquids ENTER Run Mode Use keys to access menus Liquid Water Ethylene Glycol Volume 68 Deg F xx Density xxxx AL xxxx BL xxxx Other Liquid Sound Speed ft s xxxx...

Page 52: ...ImpG bbl lit MilL m3 ft3 Temperature Unit Deg F Deg C Kelvin Rankine Density Unit lbm ft3 kg m3 gm cc lbm gal gm mlit kg lit gm lit lbm in3 MilG Million gallons Imperial gallon 1 20095 US gallons bbl...

Page 53: ...t military format is used to set the time For example 1 00 PM is entered as 13 00 00 in the Set Time menu Example for Setting the Time Howto set the time to 12 00 00 You can checkthetime in the RunMod...

Page 54: ...f sound The closer the value is to 1 the stronger the correlation Signal Quality is a measure of the amplitude of the ultrasonic signal from 0 to 100 that is normalized for gain fluid and pipe materia...

Page 55: ...mation will be preconfigured in the meter otherwise it is needed at the time of installation to properly program the unit Note once the information is programmed the meter will calculate the proper tr...

Page 56: ...ansducers are being installed for measurement Fluid Temp 1 is the temperature of the liquid inside the pipe The temperature can be entered manually by selecting Don t Use RTD It can also be measured w...

Page 57: ...al Chapter 3 Operation 3 18 800120 Password Menu Password ENTER Use keys to access menus Password Menu Set Password 1234 ENTER Run Mode Use the Password Menu to set or change the system password The f...

Page 58: ...ng features Refer to Chapter 5 for more information on SonoConfig Instrument Interface software Figure 4 1 USB Port on SonoPro Professional Series Connecta Device To connect your SonoPro to the SonoCo...

Page 59: ...able at www vortekinst com Modbus Communications Refer to the document Start up Guide ProtoCessor FPC ED2 for all information relating to the ProtoCessor and how to configure the ProtoCessor to commun...

Page 60: ...ow Meter The physical layer utilizes the half duplex RS 485 port and the Modbus protocol ReferenceDocuments The following documents are available online from www modbus org Modbus Application Protocol...

Page 61: ...even or odd parity is selected the unit is configured for 8 data bits 1 parity bit and 1 stop bit with no parity the number of stop bits is 1 non standard or 2 When changing the protocol the change i...

Page 62: ...t single 16 bit integers or strings ModbusProtocol The Modbus RTU protocol is supported in this implementation Supported baud rates are 1200 2400 4800 9600 19200 38400 57600 and 115200 The default bau...

Page 63: ...bit registers in the register order selected in the Modbus Order menu Floating point numbers are formatted as single precision IEEE 754 floating point values The flow rate temperature and density var...

Page 64: ...1 float display units 03 04 0 1 32555 32556 Velocity float display units 03 04 2554 2555 30029 30030 Velocity ft sec float ft sec 03 04 28 29 30015 30016 Density float display units 03 04 14 15 30013...

Page 65: ...string 03 04 2072 2077 32079 32084 Length Units string 03 04 2078 2083 32055 32060 Volume Total Units string 03 04 2054 2059 32061 32066 Mass Total Units string 03 04 2060 2065 32013 32018 Energy Unit...

Page 66: ...if the alarm is enabled and active A zero value is transmitted for alarms that are either disabled or inactive Registers Variable Function Code Address 10001 Alarm 1 state 02 0 10002 Alarm 2 state 02...

Page 67: ...mber minus one The addresses derived from the start address and the number of registers must all be mapped to valid defined registers or an invalid data address exception will occur Normal ResponseMes...

Page 68: ...4 18 00 00 03 E8 00 00 7A 02 6C 62 00 00 41 BA 87 F2 3E BF FC 6F 42 12 EC 8B 4D D1 01 Device address 04 Function code 18 Number of data bytes 24 00 00 03 E8 Serial number 1000 unsigned long 00 00 7A 0...

Page 69: ...tion code 01 Number of data bytes 1 02 Alarm 2 on alarms 1 and 3 off 20 49 CRC To reset the totalizer 01 05 00 00 FF 00 8C 3A 01 Device address 05 Function code 5 write single coil 00 09 Coil address...

Page 70: ...ation depending on the model code configuration ordered The MSA Safety ProtoCessor will leave the factory configured for the communication protocol selected at the time of order If later the communica...

Page 71: ...e Chapter 6 SonoConfig Instrument Interface Software The SonoPro App Programming the Unit to Log Data 1 Press ENTER on the keypad of your fixed mount ultrasonic unit The text in Figure 5 1 will be dis...

Page 72: ...ented in this image may not match your unit This is normal Figure 5 5 Second Level of Hidden Diagnostics Menu 6 Using the up or down arrow scroll to find the Logging submenu as shown in Figure 5 6 Fig...

Page 73: ...ormat of YYYYMMDD log at the end of each day You have the option to select four variables from the following list See Figure 5 8 for a screen capture of how these menus will look on the SonoPro Fixed...

Page 74: ...800120 5 4 Figure 5 8 Logging Variables 9 Once the four variablesare defined pressthe EXIT button until you are prompted to Save Changes Select YES or NO press ENTER and you will be returned to the r...

Page 75: ...tools Communicate with SonoPro Fixed Mount through Bluetooth wireless or direct wire communication SonoConfig is available for download through VorTek Instruments LLC website vortekinst com An image o...

Page 76: ...Series S36 Instruction Manual Chapter 6 SonoConfig Instrument Interface Software 6 2 800120 Figure 6 2 Screenshot of Waveforms Tab on SonoConfig...

Page 77: ...ss EXIT to move from the second level back to the first press EXIT while in the first level to return to the setup menus Caution password 16363 will allow full access to the configuration and should b...

Page 78: ...Series S36 Instruction Manual Chapter 7 Troubleshooting and Repair 800120 7 2 Hidden Diagnostics Menus...

Page 79: ...many samples can be processed in a second USB Connected Yes or no Battery I and V Current and voltage of the internal battery Positive current is battery charging Negative current is battery discharg...

Page 80: ...stream sound wave representing the amplitude of the signal Each stage has a maximum value of 511 The A D counts will increase or decrease depending on the strength of the signal This value is used in...

Page 81: ...oefficient B RTD1 Max Deg F 356 RTD1 Min Deg F 40 RTD2 Second RTD configuration for special applications only Correction Pairs Frequency 1 through 10 Velocity 1 through 10 Absolute Abs Roughness in Fa...

Page 82: ...ucers Waveform Unkeyed or keyed Manual Flight uS A manual adjustment for the Time of Flight Zero will use the value calculated by the application i e value calculated from transducer pipe size fluid s...

Page 83: ...e second level of the hidden Diagnostics menu and then actuate the ENTER key This action will cause the meter to output its 4 mA or 20 mA condition If the DVM indicates a current greater than 0 006 mA...

Page 84: ...tionCorrect Describe Installation Geometry i e upstream diameters valve position downstream diameters etc Record Values Record the following values fromthe Run Menu withthe meter installed in order to...

Page 85: ...ith No Flow if possible Avg Delta T Up Peak Down Peak Zeros in Signal Wave Freq Cutoff V SR Coefficient Num Cycles Waveform Manual Flight Wave Simulation Record the following values fromthe Calibratio...

Page 86: ...there is a full pipe condition The flow meter will not read depending on the mounting position of the transducer in a partially full pipe condition 2 Are there air bubbles in the pipe If so where are...

Page 87: ...bove below the expected flow rate continue to the next step for additional parametersto consider 3 The next parameter to consider is the Speed of Sound Source This can be found in the Calibration menu...

Page 88: ...een 1 and 8 pulses Depending on the number that is selected the transmit and receive waveforms will increase or decrease in width to account for the increase or decrease in the number of cycles being...

Page 89: ...n Manual Chapter 7 Troubleshooting and Repair 800120 7 13 If your problem persists run through the First Check Items in the beginning of this chapter fill in the Record Values Section and contact the...

Page 90: ...rect shipping address submit a request through VorTek Instruments LLC website vortekinst com or contact Customer Service at 888 386 7835 or 303 682 9999 in the USA When contacting Customer Service be...

Page 91: ...ons can affect transducer selection Measurement Parameters Volume Flow Mass Flow Density Temperature Energy Units Temperature Range Standard Temperature 4 F to 248 F 20 C to 120 C Electronics Specific...

Page 92: ...Series S36 Instruction Manual Appendix A Specifications A 2 800120...

Page 93: ...120 B 1 AppendixB FlowMeterCalculations Volume Flow Rate Mass Flow Rate Where A Cross sectional area of the pipe ft 2 C speed of sound L sound path length QM Mass flow rate lbm sec Qv Volume flow rate...

Page 94: ...International Association for the Properties of Water and Steam IAPWS Industrial Formulation 1997 for the Thermodynam ic Properties of Water and Steam Viscosity The liquid viscosity is found using th...

Page 95: ...10236 18525 Stainless 304 10305 12 19094 49 Stainless 304L 10073 19000 Stainless 316 10735 18750 Copper 7415 15291 67 Annealed Copper 7628 0 0 Rolled Copper 7448 0 0 Naval Brass 6923 14533 33 Iron 10...

Page 96: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 2 800120 Pipe Chart...

Page 97: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 3 800120...

Page 98: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 4 800120...

Page 99: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 5 800120...

Page 100: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 6 800120...

Page 101: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 7 800120...

Page 102: ...Series S36 Instruction Manual Appendix C Sound Speed and Pipe Data C 8 800120...

Page 103: ...er selecting the type of liquid i This will save the current configuration d Press the up down arrow to return to the Fluid menu 4 Using the right arrow navigate to the Units menu a Using the up down...

Page 104: ...ve Changes 8 Install the Large Mounting Clamps or Small Rail Fixture System on to the pipe a Adjacent side transducer installation method i V and W methods of measurement 1 Refer to page 2 5 in the ma...

Page 105: ...d mount ultrasonic flow meter can be mounted to a wall or panel by using the procedure outlined in Chapter 2 To assist with the mounting of the enclosure a mounting tem plate is provided as mentioned...

Page 106: ...r pressure CSA Canadian Standards Association D Diameter of a flow channel E F G H Flow Channel A pipe duct stack or channel containing flowing fluid Flow Profile A map of the fluid velocity vector us...

Page 107: ...the fluid channel divided by the fluid viscosity i e Re VD The Reynolds number is an important number for vortex flow meters because it is used to determine the minimum measurable flow rate It is the...

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