background image

 

Description

 

Possible causes, among 

others

 

Possible remedy

 

Electrical loads switched on. 

Switch off unnecessary loads. 

Engine control malfunctioning. 

Have the malfunction corrected. 

Tire pressure too low. 

Adjust tire pressure. 

Driving in the mountains. 

No direct corrective action possible. 

Towing a trailer. 

– Check use. 

– Remove if not in use. 

Driving with heavy payload. 

No direct corrective action possible. 

Driving at high engine speed. 

Select a higher gear. 

 

Applicable only in Mexico, the AGCC, and South Korea 

Frequently asked questions 

If you suspect a malfunction or vehicle damage, read and follow the following advice 

before

 contacting 

an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find 
helpful information under “Characteristics” and “Checklist” in the index. 

 

Description

 

Possible causes among 

others

 

Possible remedy

 

Engine does not start. 

Vehicle battery dead. 

– Perform jump-start. 

– Charge vehicle battery. 

The wrong vehicle key is used.

Use a valid vehicle key. 

Fuel level too low. 

Refuel. 

Vehicle cannot be locked 

or unlocked using vehicle 

key. 

– Battery in the remote control 

vehicle key is dead. 

– Too far away from vehicle.

– Buttons pressed outside 

operating range. 

– Replace the battery in the remote 

control vehicle key. 

– Move closer to vehicle. 

– Synchronize vehicle key. 

– Lock or unlock vehicle manually. 

Unusual noises. 

Cold engine, braking assist 

systems, and electronic 

steering column lock. 

Check the “Noises” entry in the index. 

Odd driving behavior. 

Assistance systems activated. 

Check the “Assistance systems” entry 

in the index. 

DSG

®

 Direct Shift Gearbox too 

hot. 

Stop vehicle as soon as you can do so 

safely 

Outside mirrors move 

when vehicle is unlocked. 

Convenience settings are 

stored. 

Correct convenience settings. 

Front seats cannot be 

adjusted with power 

controls. 

Vehicle battery dead. 

Charge vehicle battery. 

Fuse blown. 

Check fuse and replace if necessary. 

No jack or spare tire in 

vehicle. 

Equipment differs depending 

on vehicle. 

No direct corrective action possible 

because this depends on the 

Summary of Contents for 2013 Passat

Page 1: ...Side view Fig 1 Vehicle side overview Key to fig 1 1 Fuel filler flap 2 Roof antenna 3 Outside door handles 4 Outside mirror Additional turn signal light 5 Lift points for the jack...

Page 2: ...ront overview Key to fig 2 1 Front windshield 2 Windshield wipers 3 Engine hood 4 Engine hood release 5 Headlights 6 Fog lights static cornering lights 7 Front license plate bracket 8 Sensor on mirror...

Page 3: ...ear overview Key to fig 3 1 Roof antenna 2 High mounted brake light 3 Rear window Rear window defroster 4 Luggage compartment release 5 Taillights 6 Rear license plate bracket 7 Luggage compartment li...

Page 4: ...g switch for locking and unlocking the vehicle 0 1 4 Switch for adjusting the outside mirror Adjusting outside mirrors 2 Outside mirror heating 5 Buttons for operating the power windows Power windows...

Page 5: ...flasher Turn signals Cruise Control System CCS 2 3 3 4 4 Multi function steering wheel controls Volume setting for radio navigation system notifications or telephone calls if applicable Mute switchin...

Page 6: ...dshield W Lever with buttons for the Volkswagen Information System Basic version 42 0 2 3 4 24 8 Ignition switch vehicles without Keyless Access 9 Starter button vehicles with Keyless Access locking a...

Page 7: ...y flashers 2 Analog clock 3 Radio or Radio Navigation system factory installed Booklet Radio or Booklet Navigation system 4 Controls for Manual AC Climatronic 5 Passenger seat heating switch 6 PASSENG...

Page 8: ...ighter 3 Cup holder in the center console 4 Storage compartment in the center armrest Multimedia jack MEDIA IN Booklet Radio or Booklet Navigation system with AUX IN jack Booklet Radio or Booklet Navi...

Page 9: ...t 3 Passenger front airbag location in the instrument panel approximate 4 Air vent z 5 Inside the glove compartment Button for Valet Parking feature Applicable only in South Korea Front passenger side...

Page 10: ...nd sun visor Symbol Meaning s Interior and reading lights c h Power sunroof 1 2 3 HomeLink Universal Transmitter Applicable only in Mexico and AGCC Symbols on the roof console and sun visor Symbol Mea...

Page 11: ...Applicable only in South Korea Symbols on the roof console Symbol Meaning s Interior and reading lights c h Power sunroof...

Page 12: ...nd of the scale indicates maximum permissible engine rpm revolutions per minute for all gears after the break in period Before reaching the red zone select the next higher gear or selector level posit...

Page 13: ...zone at the end of the scale indicates maximum permissible engine rpm revolutions per minute for all gears after the break in period Before reaching the red zone select the next higher gear or select...

Page 14: ...INGS Depending on the vehicle model different information may be shown in the instrument cluster display x Warning and information texts x Odometer displays x Time x Outside temperature x Compass disp...

Page 15: ...on the ignition x Select the Settings menu followed by the Compass and Zone menu items x Select the compass zone according to the current location fig 13 x Adjust and confirm compass zone 1 15 by usin...

Page 16: ...ds when the ignition is switched on and a flashing wrench symbol is displayed for several seconds For vehicles with text messages Service now is indicated in the instrument cluster display Viewing ser...

Page 17: ...ut 20 seconds Do not reset the service reminder between service intervals otherwise incorrect information will be displayed The service reminder disappears after a few seconds when the engine is runni...

Page 18: ...remium version of the Volkswagen Information System With the Premium instrument cluster display you can also control certain vehicle features Buttons on the windshield wiper lever operate the menus fo...

Page 19: ...he time digital clock is displayed in the top part The bottom part contains the odometer and the trip odometer trip You can select the follow ing displays for the middle part and fuel range estimate x...

Page 20: ...only visible only when the AdBlue range has fallen to less than 1500 mi or 2400 km Route Average speed mph xx mph digital speed display Oil temp oil temperature 3 6 liter engine only Speed warning mph...

Page 21: ...d display On Off Service Info Reset Back Factory setting Applicable only in Canada Menu structure overview Premium version Please first read and note the introductory information and heed the WARNINGS...

Page 22: ...a Travel time Curr consum current fuel consumption Av consum average fuel consumption Range Route Av speed mph Digit speed digital speed display Oil temp if applicable 3 6 liter engine only Speed warn...

Page 23: ...y is divided into 3 parts The time digital clock is displayed in the top part The bottom part contains the odometer and the trip odometer trip You can select the follow ing displays for the middle par...

Page 24: ...Convenience ATA confirm Central locking Auto unlock Unlock doors Back Window op window operation Off All Driver Back Mirror down vehicles with memory seats Mirror adjust Individually Both mirrors Fact...

Page 25: ...for the middle part Multi Function Indicator MFI Travel time Consumption l 100 km current fuel consumption Av consumption l 100 km average fuel consumption Range Route Average speed mph xx km h digit...

Page 26: ...ting Back Lights and Vision Coming home Leaving home Footwell light Dayt r light daytime running lights Conv turn sig convenience turn signal Factory setting Back Time Hours Minutes 24 hr mode Dayligh...

Page 27: ...00 km average fuel consumption Range Route Average speed mph xx km h digital speed display Speed warning km h Audio Booklet Radio or Booklet Navigation system Navigation Booklet Navigation system Phon...

Page 28: ...rs Minutes 24 hr mode Daylight save Back Snow tires winter tires On 10 km h 10 km h Back Units Temperature Consump dist Back Alt speed dis alternative speed display On Off Service Info Reset Back Fact...

Page 29: ...unction Indicator Premium version page 33 MFI menu Multi Function Indicator Premium version The 2 trip memories are in addition to the trip odometer which is displayed in the bottom part of the instru...

Page 30: ...mple in the Settings main menu press the arrow down button to navigate to the MFI data submenu Displaying sub items x Press the OK button to display sub items located behind the items in a menu For in...

Page 31: ...er of the memory is shown at the upper right of the display The trip memories are in addi tion to the trip odometer which is displayed in the bottom part of the instrument cluster and controlled using...

Page 32: ...miles km per trip memories 1 and 2 toggle Average speed Average speed on trips per trip memories 1 and 2 toggle Displayed once the vehicle has been once the vehicle has been driven about 300 feet 100...

Page 33: ...the ignition was switched off the new values are added 2 Total trip memory The memory displays and stores the accumulated driving and fuel consump tion data of any number of single trips up to a tota...

Page 34: ...ds The speed is saved and the warning is activated x To deactivate toggle to km h and press the OK button The set speed is deleted Some vehicle models also have an automatic speed warning when the veh...

Page 35: ...lock is enabled box checked it is triggered on vehicles without Keyless Access by taking the key out of the ignition On Keyless Access vehicles Auto unlock is triggered by opening the driver door Auto...

Page 36: ...e key fig 30 fig 33 fig 32 or fig 31 unlocks all doors and the luggage compartment Single door Pushing the unlock button 0 on the remote control vehicle key unlocks only the driver door To unlock all...

Page 37: ...fig 32 or fig 31 unlocks all doors and the luggage compartment Single door Pushing the unlock button 0 on the remote control vehicle key unlocks only the driver door To unlock all doors and the luggag...

Page 38: ...y in Mexico the AGCC and South Korea Lights Vision submenu Please first read and note the introductory information and heed the WARNINGS Lights Vision menu Function Coming home Set how long the headli...

Page 39: ...ive for your own safety the safety of all pas sengers and others d Check proper function of lights and turn signals d Check tire pressure and fuel level d Make sure that all windows are clean d Store...

Page 40: ...in very dusty areas trailer towing and other factors may make it necessary to have the vehicle serviced more frequently Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facilit...

Page 41: ...ter than walking speed x Never stop the vehicle and do not drive in reverse or switch the engine off when driving through water x Oncoming vehicles may create waves that raise the water level and make...

Page 42: ...to special vehicles and vehicles exported to different countries More information x Transporting x Saving fuel and helping the environment x Fuel x Engine oil x Engine coolant x Tires and wheels x Co...

Page 43: ...e vehicle identification number Vehicle identification label The vehicle identification label fig 16 is affixed to the area of the spare wheel well underneath the luggage compartment floor panel and c...

Page 44: ...19 The view window is on the side at the bottom of the windshield The vehicle identification number is also stamped in the right drip channel The drip channel is between the spring strut tower and the...

Page 45: ...issible rear axle weight Applicable only in the United States and Canada Engine data Please first read and note the introductory information and heed the WARNINGS Gasoline engines Maximum power output...

Page 46: ...tion and heed the WARNINGS Gasoline engines Maximum power output SAE net Injection technology Engine ID code Maximum torque SAE net No of cylinders Displacement 170 hp at 5700 rpm 125 kW at 5700 rpm S...

Page 47: ...E x Please be careful when parking your vehicle in areas with parking barriers or curbs These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier...

Page 48: ...also lock the doors and the luggage compart ment x Never leave children disabled persons or anyone who cannot help themselves in the vehicle The doors can be locked with the remote control vehicle key...

Page 49: ...control vehicle key will not lock or unlock your vehicle you probably need to replace the battery in the remote control vehicle key Replacing the remote control vehicle key battery If this is not the...

Page 50: ...com and search for replacement keys Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1 800 822 8987 N...

Page 51: ...g button fig 22 1 releases the key bit and folds it out To fold the key bit in press the button while pressing back the key bit until it clicks Replacement vehicle keys The vehicle identification numb...

Page 52: ...om partment lid is opened in this span of time the vehicle is automatically locked afterwards Applicable only in Mexico Remote control vehicle keys Fig 23 Remote control vehicle key with panic button...

Page 53: ...rder for it to work with your vehicle NOTICE The remote control vehicle keys contain electrical components Protect them from damage moisture and rough handling Do not press the buttons on the remote c...

Page 54: ...can still open the passenger compartment and start the engine but cannot get into either the glove compartment or the luggage compartment Always make sure to activate the Valet Parking feature before...

Page 55: ...ndustry Canada regulations is found in the Consumer Information section of this Manual Applicable only in Mexico the AGCC and South Korea Indicator light in the remote control vehicle key Fig 27 Indic...

Page 56: ...se the same type of battery Replacing the battery x Unfold the key bit on the remote control vehicle key x Remove the cover on the back of the remote control vehicle key in the direction of the arrow...

Page 57: ...irements and we recommend that you have them perform this service for you Synchronizing the remote control vehicle key Please first read and note the introductory information and heed the WARNINGS If...

Page 58: ...ersonal injury x The power locking button locks all doors Locking the doors from the inside can help prevent unintended door opening during a collision and can also prevent unwanted entry from the out...

Page 59: ...g the driver door Auto unlock works only if the vehicle has been automatically locked with the Auto Close feature The indicator light Wgoes out in the power locking button when the doors unlock fig 35...

Page 60: ...icle Press the 1 button Unlock the luggage compartment lid Press the q or W button The luggage compartment lid opens automatically Note Depending on the settings for the power locking system in the Co...

Page 61: ...Depending on the settings for the power locking system in the Convenience submenu on vehicles with the Premium instrument cluster it may be necessary to press the 0 button on the remote control vehicl...

Page 62: ...unlocks and locks the vehicle only when the battery in the remote control vehicle key has enough power and the remote control vehicle key is within a few yards meters of the vehicle x All turn signals...

Page 63: ...button comes on x Close the glove compartment and lock it with the valet parking key x Lock the rear seat backrest and the luggage compartment pass through with the valet parking key x Lock the vehicl...

Page 64: ...oors and the luggage compartment lid are locked x Opening doors or the luggage compartment lid from the outside is not possible at a traffic light for example x Doors can be unlocked and opened separa...

Page 65: ...eral information When a valid vehicle key comes within range fig 36 the Keyless Access locking and starting sys tem recognizes a valid vehicle entry request as soon as a door handle sensor is touched...

Page 66: ...icle can be locked from the outside only if a second valid remote control vehicle key is within range When the vehicle is locked from the outside the keyless go starting function of any keys left in t...

Page 67: ...y bit The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control...

Page 68: ...cle with the unlock button on the remote control vehicle key and switch on the ignition with a valid vehicle key For vehicles with Keyless Access the alarm can be deactivated by grasping one of the do...

Page 69: ...cause severe injuries x Stop immediately and close the door x Make sure that the door is safely and completely latched when closed The closed door must be flush with the surrounding auto body parts x...

Page 70: ...fety lock engaged WARNING When the child safety lock is engaged that rear door cannot be opened from the inside x Never leave children disabled persons or anyone who cannot help themselves in the vehi...

Page 71: ...open luggage compartment lid may fall on its own because of the additional weight If necessary prop open luggage compartment lid Remove the weight from the luggage rack first x Close and lock the lug...

Page 72: ...play showing an open luggage compartment lid Depending on vehicle options a symbol may be displayed in the instrument cluster instead of the warning light The symbol will still be displayed even after...

Page 73: ...cally The switch in the driver door also works when the ignition is switched off Opening with the button on the luggage compartment lid x Unlock the vehicle or the luggage compartment lid or open a do...

Page 74: ...he remote control vehicle key fig 42 to unlock the luggage com partment lid x Press and hold the q button on the remote control vehicle key to automatically open the luggage compartment lid Unlocking...

Page 75: ...sed grips in the trim of the luggage compartment lid fig 44 arrows x Pull the luggage compartment lid and close it securely so that the latch engages x Check the luggage compartment lid to make sure i...

Page 76: ...compartment lid left open A child could crawl into the vehicle and pull the luggage compartment lid shut becoming trapped and unable to get out A closed vehicle can become very hot or very cold depen...

Page 77: ...case of an emergency x Always take the key with you when you leave the vehicle You can still use the power win dows for several minutes after the ignition is switched off as long as the driver or fron...

Page 78: ...r window all the way The window switch does not have to be held down up For one touch opening Press the switch for the window down briefly as far as it goes For one touch closing Pull the switch for t...

Page 79: ...you when you leave the vehicle You can still use the power win dows for several minutes after the ignition is switched off as long as the driver or front pas senger door has not been opened x Always...

Page 80: ...t possible to lock the vehicle start the engine turn on the ignition and operate the sunroof x You can still open or close the power sunroof for several minutes after you switch off the ignition as lo...

Page 81: ...urn the switch to the desired position To set an intermedi ate position 1 to 2 To close the sliding sunroof fully 1 B To tilt open the tilting roof fully 4 Push the rear part of the switch briefly To...

Page 82: ...ositioned when starting to drive again Convenience closing of the power sunroof from the outside requires removing the cover cap of the lock cylinder on the driver door The cover cap must be reinserte...

Page 83: ...unroof x The sunroof can still be opened or closed for a short period after the ignition has been switched off as long as the driver or passenger door is not opened WARNING Closing the sunroof without...

Page 84: ...r rolling code For garage door openers or other devices with rolling codes the garage door opener in your vehicle must be synchro nized after programming the device Compatibility Volkswagen recommends...

Page 85: ...th a rolling code you will need to stand on a ladder or step stool Always take extra precautions to prevent falls and serious injury x Never use the transmitter in the vehicle with any garage door ope...

Page 86: ...your remote control device 1 3 inches 25 75 mm away from the garage door opener keypad on the driver side sun visor keeping the indica tor light above button 2 in view as shown fig 48 3 Using both han...

Page 87: ...he programming preparation steps described above x Press and hold buttons 1 and 3 at the same time for about 20 seconds x When the indicator light above button 2 begins to flash immediately release bu...

Page 88: ...thin range and no one is in the way NOTICE The wrong batteries can damage the hand held remote control Replace a dead battery with one that has the same voltage size and specifications Please dispose...

Page 89: ...ce may work with either a fixed or rolling code For garage door openers or other devices with rolling codes the HomeLink Universal Transmitter must be synchro nized after programming the device Compat...

Page 90: ...and serious injury x Never use the HomeLink Universal Transmitter with any garage door opener that does not have the safety stop and reverse feature as required by federal safety standards This includ...

Page 91: ...HomeLink buttons 2 Position the hand held transmitter for your remote control device 1 3 inches 25 75 mm away from the HomeLink keypad on the driver side sun visor keeping the HomeLink indi cator lig...

Page 92: ...ation steps described above x Press and hold buttons 1 and 3 at the same time for about 20 seconds x When the indicator light above button 2 begins to flash immediately release buttons 1 and 3 This st...

Page 93: ...versal Transmitter with any garage door opener that does not have the safety stop and reverse feature as required by federal safety standards This includes any garage door opener model manufactured be...

Page 94: ...ty belts x Airbag system x Child safety and child restraints WARNING Improper seating positions increase the risk of severe or fatal injuries in a crash or other accidents especially when the airbag d...

Page 95: ...steering wheel toward your face decreases the ability of the driver s airbag to help protect you in a collision x Never drive with backrests reclined or tilted back farther than necessary to drive com...

Page 96: ...on the seats x Never kneel on the seats x Never ride with the seat backrest reclined x Never lean up against the instrument panel x Never lie down on the rear seat x Never sit on the edge of the seat...

Page 97: ...y Only the proper seating position ensures optimum protection by the safety belt and airbag Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen C...

Page 98: ...position or with your hands at other places inside the steering wheel rim or on the steering wheel hub Holding the steering wheel the wrong way can cause serious injuries to the hands arms and head if...

Page 99: ...k is in full contact with it when the vehicle is moving x Always keep both feet on the floor and in the footwell whenever the vehicle is moving x Always adjust and fasten safety belts properly Driver...

Page 100: ...senger seat mirror those on the driver seat There may be manual and electrical controls on the same seat fig 56 Function Action 1 Move the front seat backward or forward Pull the lever up and move the...

Page 101: ...NING Improper use of electrical seat controls can cause serious personal injuries x The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ign...

Page 102: ...rear center head restraint is designed only for the center seat on the rear bench Therefore only install the center head restraint in the center position There are notches in the head restraint guide...

Page 103: ...le Pull the head restraint up as far as it will go WARNING Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision x Always dr...

Page 104: ...with fingers The right hand guide rod is now released x To release the left hand guide rod press button 2 in towards guide rod and hold x Pull the head restraint out completely while holding button 2...

Page 105: ...ed NOTICE When removing or reinstalling the head restraint take care that the head restraint does not strike the headliner or other parts of the vehicle The headliner or other parts of the vehicle cou...

Page 106: ...o that it points toward your face Always make sure that the steering wheel points toward your chest Otherwise the airbag system cannot protect you properly in the event of a crash x Always hold the st...

Page 107: ...artment in the backrest of the center rear seat fig 64 To fold down pull the loop in the direction of the arrow To open the center armrest storage compartment pull up on the front part of the armrest...

Page 108: ...other body parts away from moving parts and adjustment areas of the seats Seat heating Fig 65 In the center console Seat heating control for front seats Please first read and note the introductory in...

Page 109: ...ong trips Consult your doctor for advice regarding your specific condition WARNING Certain medical conditions such as paralysis and diabetes and certain medications can increase the risk of serious bu...

Page 110: ...the WARNINGS on page 117 Memory buttons Personal settings for driver seat and outside mirrors can be assigned to each memory button These settings can be assigned to individual remote control vehicle...

Page 111: ...vehicle key and the desired memory button at the same time within about 10 seconds A chime sounds to confirm deactivation Assigning settings to an additional vehicle key x Follow the instructions pag...

Page 112: ...x The SET button is pressed again within about 10 seconds x The seat position is readjusted within about 10 seconds after pressing the SET button...

Page 113: ...belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident Damage to safety belts reduces their overall effectiveness and increases th...

Page 114: ...ving off and make sure that all passengers are properly restrained x Never attach the safety belt to the buckle of another seat Attaching the safety belt to the wrong buckle will reduce safety belt ef...

Page 115: ...may be necessary even if a safety belt shows no visible dam age Anchorages that have been loaded must also be inspected x Damaged safety belts must be replaced they cannot be repaired x Never try to r...

Page 116: ...The same thing happens if one of the safety belts is fastened and then unfastened while the vehicle is moving The safety belt warning light also flashes The warning chime continues to sound at 24 sec...

Page 117: ...the vehicle was moving just before the crash until something stops them here the inside of the passenger compartment Because the occupants of the vehicle in the example are not wearing safety belts th...

Page 118: ...be thrown violently forward through the vehicle in the event of an accident Unbelted passengers in the rear seats endanger not only themselves but also the driver and other passengers in the vehicle f...

Page 119: ...lts and safety belt anchorages d Always fasten your safety belt properly before driving and keep it fastened whenever the vehicle is moving Twisted safety belt If it is difficult to pull the safety be...

Page 120: ...rst read and note the introductory information and heed the WARNINGS Properly worn safety belts help to hold occupants in their seats and provide optimum protection during braking or in a collision or...

Page 121: ...ctor as you guide the belt tongue to its stowed position to help prevent the safety belt from twisting and to help avoid damage to the interior trim WARNING Improperly positioned safety belts can caus...

Page 122: ...or death when an airbag deploys and strikes an occupant who is not seated properly Proper safety belt position x The shoulder portion of the safety belt must always run over the center of the shoulder...

Page 123: ...r the abdomen Make sure the belt lies flat and snug against the pelvis Pull on the safety belt to tighten if necessary x Expectant mothers must always wear the lap portion of the safety belt as low as...

Page 124: ...make sure that it is properly positioned over your body Improper seating positions reduce the effectiveness of safety belts and even increase the risk of injury or death by moving the safety belt to c...

Page 125: ...he occupant s shoulder and never across the neck or throat x The safety belt must lie flat and snug on the occupant s upper body x Never wear the shoulder part of the safety belt under your arm or oth...

Page 126: ...afety belt attachment together as indicated by the arrows and hold fig 79 x Slide the belt and upper attachment up or down until the safety belt is positioned over the center of the shoulder x Release...

Page 127: ...r The distance must be more than 6 inches 15 cm C Centerline of the person using the safety belt extender Using a safety belt extender x Adjust both the seat and the head restraint properly x Insert t...

Page 128: ...r if you can properly attach the safety belt without it Using a safety belt extender when not needed can increase the risk of injury especially in a collision x Never use a safety belt extender if the...

Page 129: ...the pretensioner helps to reduce the occupant s forward movement The belt pretensioner works together with the airbag system its function is monitored by the airbag system indicator light The belt pr...

Page 130: ...ge pretensioners or any other part of the safety belt system yourself We strongly recommend that you have any work on the safety belt system per formed by an authorized Volkswagen dealer or authorized...

Page 131: ...idents can happen when you cannot see the road ahead and when you cannot be seen by other motorists x Always switch on the low beam headlights at dusk or when it is dark and whenever the weather is ba...

Page 132: ...repair move the vehicle a safe distance off the road stop the engine turn on the emergency flashers and use other warning devices to warn approach ing traffic x Never park the vehicle in areas where...

Page 133: ...it is safe to do so x Whenever stalled or stopped for repair move the vehicle a safe distance off the road stop the engine turn on the emergency flashers and use other warning devices to warn approac...

Page 134: ...signal To use the lane change signaling feature move the lever up or down slightly just to the point of re sistance and then release it If you have lane change flash Conv turn sig switched on the tur...

Page 135: ...me they stay on depends on the vehicle battery charge Low beams switched on Fog lights switched off The DRL may stay on for some time Headlights and fog lights switched on Fog lights The indicator lig...

Page 136: ...ay still not come on by themselves in fog or heavy rain You have to switch on the low beam headlights manually In cool or humid weather the insides of the headlights the taillights and turn signals ca...

Page 137: ...adlights at dusk or when it is dark and whenever the weather is bad or visibility is poor x Never use the daytime running lights to see where you are going They are not bright enough and will not let...

Page 138: ...you turn a corner If you turn to the right the right fog light comes on turn left and the left fog light comes on The light dims and goes out when the steering wheel is straightened out again When yo...

Page 139: ...on only these separate lamps come on The daytime running lights are switched on whenever the ignition is switched on and the light switch is in position O or 54 The indicator light or 2 in the instrum...

Page 140: ...side parking lights The single side parking lights are switched on by turning the headlight switch to the position and setting the left or right turn signal The parking light in the respective headli...

Page 141: ...seen by others in bad weather at dusk or when it is dark x If automatic headlight control 54 is switched on the low beam headlights still may not be switched on in fog or heavy rain You have to switch...

Page 142: ...ormation and heed the WARNINGS Instrument panel lighting When the lights are on the brightness of the instrument panel lighting is adjusted by pressing the button fig 5 Brightness up Brightness down I...

Page 143: ...so go out when you lock the vehicle or switch on the ignition Reading light on or off Glove and luggage compartment lights The glove and luggage compartments may have lights that come on automatically...

Page 144: ...ld x Lift it out of the retaining clip fig 99 1 and swivel it over toward the door Additional sun visor positions x On some vehicles you can slide the sun visor towards the rear of the vehicle after s...

Page 145: ...ing glass have a transparent metallic infrared reflecting coating There is an uncoated area communications window just above the inside rearview mirror fig 100 This serves as a communications window f...

Page 146: ...atures x Never use the windshield wipers washers when it is freezing without first defrosting the windshield The washer solution may freeze on the windshield and reduce visibility WARNING Worn or dirt...

Page 147: ...lt in vehicle damage Windshield wiper lever Fig 101 Operating the front windshield wiper Please first read and note the introductory information and heed the WARNINGS Move the lever to the desired pos...

Page 148: ...od is closed The windshield wipers turn off automatically when the engine hood is opened The intermittent wiping for the front windshield depends on the driving speed The higher the speed the faster t...

Page 149: ...windshield wiper lever down briefly fig 101 E when the ignition is off x Wipers move into service position Carefully fold the wiper arms back onto the windshield before driving Switch the ignition on...

Page 150: ...1 Adjusting the sensitivity of the rain sensor Move switch to the right high sensitivity Move switch to the left low sensitivity After switching the ignition off and back on again the rain sensor sta...

Page 151: ...n the rain sensor s sensitive surface arrow regularly and check the wiper blades for wear or damage To remove wax and coats of polish safely we recommend using an alcohol based windshield cleaner Chec...

Page 152: ...4 5 liters WARNING Never mix antifreeze or similar additives into the windshield washer reservoir This could produce an oily film on the windshield which would considerably reduce visibility x Use cl...

Page 153: ...object could be in your blind spot x Always make sure mirrors are properly adjusted and the view to the rear is not reduced by moisture ice snow or other things WARNING Auto dimming mirrors contain a...

Page 154: ...and heed the WARNINGS Adjust the inside mirror to make sure that there is good visibility through the rear window For example visibility through the rear window could be impaired if there is a sunshad...

Page 155: ...to malfunction which can result in crashes and serious injuries x Malfunctions in the auto dimming function can result in the inside mirror being unable to evaluate the exact distance of vehicles in...

Page 156: ...that remote control vehicle key x Set the parking brake x Switch on the ignition x Activate the function Mirror down in the Settings Convenience menu x Shift the transmission into reverse x Adjust the...

Page 157: ...nd size of vehicles or other objects seen in the convex mirror x Always make sure you have a clear view to the rear of the vehicle NOTICE Always fold in the outside mirrors when taking the vehicle thr...

Page 158: ...the remote control vehicle key that will be used with the settings about to be made x Unlock the vehicle with that remote control vehicle key x Set the parking brake x Switch on the ignition x Activat...

Page 159: ...henever possible use the inside mirror to more accurately judge distance and size of vehicles or other objects seen in the convex mirror x Always make sure you have a clear view to the rear of the veh...

Page 160: ...ng or in an accident Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate To help reduce the risk of serious personal injury x Always stow a...

Page 161: ...ions into account as well x Always accelerate gently and avoid sudden braking and driving maneuvers x Always brake earlier than you would if you were not driving a loaded vehicle Stowing luggage Pleas...

Page 162: ...s x Never use the luggage compartment lid to clamp or hold objects that stick out of the luggage compartment x Always remove any luggage rack or other rack mounted on the luggage compartment lid along...

Page 163: ...differently x Always adapt speed and driving to the heavier load and the weight distribution in the ve hicle Take road weather traffic and visibility conditions into account as well x Always accelera...

Page 164: ...rward as possible so that the vehicle s handling and braking are affected as little as possible Applicable only in Mexico the AGCC and South Korea Vehicle specific weight specifications Please first r...

Page 165: ...nual 3441 3468 lbs 1561 1573 kg 4586 lbs 2080 kg 2359 lbs 1070 kg 2337 lbs 1060 kg DSG 6S automatic 3497 3519 lbs 1586 1596 kg 4652 lbs 2110 kg 2425 lbs 1100 kg 2337 lbs 1060 kg WARNING Exceeding maxi...

Page 166: ...hen transporting a heavy load in the luggage compartment carry the load as close to the rear axle as far forward as possible so that the vehicle s handling and braking are affected as little as possib...

Page 167: ...towing x Tires and wheels WARNING An open or unlocked luggage compartment poses special risks for children x Close and lock the luggage compartment lid and all doors when the vehicle is not in use Fi...

Page 168: ...lead to a loss of vehicle control and cause serious personal injury x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle s center of gravity...

Page 169: ...ckrest can be folded down individually to increase luggage space Folding the rear seat backrest forward x Push the head restraint all the way down x Open the luggage compartment lid x Pull the release...

Page 170: ...e safety belts on the rear seats can provide protection This is particularly the case for the middle seat on the rear bench x If a seat is used with an unsecured backrest the passenger will move forwa...

Page 171: ...rough fig 113 2 x Push down the release button fig 112 A and fold the pass through cover 1 down into the luggage compartment B x Take the cover out of its bracket and bring it forward into the passeng...

Page 172: ...that if the hooks come loose suddenly they will move away from you WARNING Unsuitable worn or damaged tie down straps elastic or non elastic can snap or come loose during braking or other maneuvers or...

Page 173: ...when attaching to the vehicle and do not let them snap back and hit you x First attach the hooks on the straps to the tie downs at the rear seat backrest in the lug gage compartment and then to the ti...

Page 174: ...able damage to the vehicle WARNING Mounting a roof rack on the vehicle can cause an accident and serious personal injuries x Never mount a roof rack on the vehicle x A roof rack could come loose while...

Page 175: ...durability handling fuel economy and performance and may require the vehicle to be serviced more often Trailer towing not only places more stress on the vehicle it calls for more concentration from th...

Page 176: ...weather traffic and visibility conditions into account as well x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load weather or wind conditions x Traile...

Page 177: ...the trailer hitch This helps keep the trailer hitch from causing dam age if your vehicle is hit from behind Engine cooling system Towing a trailer makes the engine and its cooling system work harder I...

Page 178: ...at the safety chains are properly attached to the towing vehicle Leave enough slack in the chains so that you can go around corners without stretching the chains The safety chains must not drag on the...

Page 179: ...ry Determining the correct load limit Combined towing weight Combined towing weight is the weight of the loaded towing vehicle plus the weight of the loaded trailer This vehicle has not been designed...

Page 180: ...ansmission so that the engine helps to brake the vehicle Otherwise the brake system could overheat and might fail x The vehicle s center of gravity and in turn the vehicle s handling will change becau...

Page 181: ...ons of the ball mount support Please first read and note the introductory information and heed the WARNINGS Your vehicle is not equipped with a trailer hitch or preparations for the installation of a...

Page 182: ...pedestrians and cyclists x To reduce the risk of injury in rear end collisions and the risk to pedestrians and cyclists when the vehicle is parked always remove the ball carrier when you are not towin...

Page 183: ...thorized Volkswagen dealer or an authorized Volkswagen Service Facility before having a hitch installed on your vehicle When retrofitting a trailer hitch the specified distance dimensions must be stri...

Page 184: ...nsmission Trailer Trailer hitch tongue weight All gasoline and diesel engines all all 1000 lbs 450 kg 165 lbs 75 kg The Gross Vehicle Weight Rating and the Gross Axle Weight Rating must not be exceede...

Page 185: ...are added to the vehicle weight The trailer weight ratings given above are valid only up to altitudes of 3000 ft 1000 m above sea level The maximum permissible combined towing weight must be reduced b...

Page 186: ...se objects can be thrown around the inside of the vehicle when the vehicle is moving especially during sudden maneuvers and hard braking This can cause serious personal injuries and even make the driv...

Page 187: ...glasses or transparent suction cups on the windows can magnify sunlight and damage the vehicle The ventilation slots between the rear window and the luggage compartment cover must not be blocked so t...

Page 188: ...ntil it latches Coin holders may be in this storage compartment Eyeglass storage compartment in the overhead console Fig 119 In the overhead console Storage compartment Please first read and note the...

Page 189: ...ompletely The front center console storage compartment may have a 12 Volt socket or a cigarette lighter Storage compartment in the front center armrest Fig 121 In the front center armrest Storage comp...

Page 190: ...ide on the center armrest There may be a 12 Volt socket an AUX IN jack USB port or a multimedia jack MEDIA IN in the center armrest storage compartment Booklet Radio or Booklet Navigation system Appli...

Page 191: ...older Slide the valet key into the holder from above do not snap it into the holder from the front Holder for pen and notepad There are holders for a pen and a notepad in the glove compartment cover 5...

Page 192: ...em TPMS 2 Owner s Manual in Owner s Manual slot 3 Holders for pen and notepad Opening and closing the glove compartment If necessary unlock the glove compartment It is locked when the key slot is vert...

Page 193: ...r s manual slot for example Small items may fall through these openings and get behind the instrument panel This can cause unusual noises and dam age the vehicle Never put any small objects in the glo...

Page 194: ...trim panels front and rear x Pockets in the backrests of the front seats x Shelf behind the rear seat backrest only for light clothing or similar objects that do not interfere with visibility to the r...

Page 195: ...ve hicle is moving and interfere with the movement of the pedals x Never put heavy cups food or other heavy items in the cup holders Heavy items can fly through the passenger compartment in a crash an...

Page 196: ...2 cup holders in the center console in front of the front center armrest The front cup holder has inserts that can be removed for cleaning Cup holders in the rear center armrest Fig 128 In the rear ce...

Page 197: ...moving to reduce the risk of injury x Never let anybody especially children ride on the rear center armrest or in the center position on the rear seat when the armrest is folded down An improper seati...

Page 198: ...per or anything that can burn in the ashtrays Applicable only in Mexico the AGCC and South Korea Ashtray in the cup holder Fig 129 In the cup holder in the front center console Ashtray Please first re...

Page 199: ...own fig 130 x Wait until the knob pops out again x Pull the cigarette lighter out and light the tobacco product on the glowing heating element x Put the cigarette lighter back into the socket WARNING...

Page 200: ...system never connect any accessories such as a solar panel or vehicle battery charger to a 12 Volt socket x Only use accessories which have been tested for electromagnetic compatibility with a motor...

Page 201: ...devices are connected at the same time the total power draw of all connected devices must never be more than 190 watts 12 Volt socket The 12 Volt socket works only when the ignition is switched on If...

Page 202: ...devices x Never exceed the maximum power consumption or the entire vehicle electrical system may be damaged x 12 Volt socket Only use equipment that has been tested for electromagnetic compatibility a...

Page 203: ...ASR and Electronic Stability Control ESC More information x Trailer towing x Starting assistance systems x Tires and wheels x Parts accessories repairs and modifications WARNING Driving with bad brake...

Page 204: ...ed and vehicle systems such as the power windows can be operated leading to serious personal injury x Never leave children disabled persons or anyone who cannot help themselves in the vehicle The door...

Page 205: ...3 ABS malfunction See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility The vehicle brakes will work without ABS Vehicle battery has been reconnected Drive a short distance...

Page 206: ...ieve the vehicle is safe to drive drive slowly and very carefully to the nearest authorized Volkswagen dealer authorized Volkswagen Service Facility or other qualified workshop and have the brake syst...

Page 207: ...icle will start to move even if the parking brake is engaged NOTICE Even though the transmission is in Park P the vehicle may move a couple of inches a few centimeters forwards or backwards if you tak...

Page 208: ...troductory information and heed the WARNINGS New brake pads do not provide full performance during the first 100 to 200 miles 200 to 300 km and must first be broken in To some extent you can make up f...

Page 209: ...s not working or if the vehicle has to be towed you will have to push the brake pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance WARNING New brake...

Page 210: ...stop When the front brakes are serviced you should have the rear brake pads inspected at the same time The wear of all brake pads should be visually checked regularly The best way to check for brake...

Page 211: ...e Don t take your foot off the pedal or reduce the force on the pedal x Do not pump the brake pedal or let up on it x Steer the vehicle while pushing down hard on the brake pedal x ABS stops working i...

Page 212: ...o not keep your distance from the vehicle in front of you x Although these systems are very effective and can help you control the vehicle in many difficult situations always remember that your vehicl...

Page 213: ...s adjust your speed and driving style to visibility road traffic and weather conditions ESC cannot override the vehicle s physical limits increase the available traction or keep a vehicle on the road...

Page 214: ...hicle control Slippery and wet roads are still dangerous even with ESC and the other systems x Driving too fast on wet roads can cause the wheels to lose contact with the road and hydroplane A vehicle...

Page 215: ...quality standard VW Standard 501 14 for optimum performance of the brake system Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for yo...

Page 216: ...es stopping distances and can even cause total brake failure x Always make sure that only the correct brake fluid is used Only use brake fluid that expressly conforms to VW standard 501 14 or if it is...

Page 217: ...36 mph 60 km hr If traffic and driving conditions permit skipping gears when upshifting also saves fuel Do not run the gears up to their limit Use 1st gear only to start moving and then smoothly shif...

Page 218: ...uires a large amount of energy which is generated by the engine The temperature in the vehicle should therefore not be extremely different from that of the outside temperature It may be helpful to ven...

Page 219: ...tes Under the same conditions the vehicle consumes more fuel in winter than in summer Letting the engine run to warm up is not only illegal in some places but also technically not necessary and wastes...

Page 220: ...ssary aftermarket components The more aerodynamic the vehicle the less fuel it will consume Aftermarket components such as bicycle racks reduce its aerodynamic performance Therefore remove unnecessary...

Page 221: ...only when the engine is running More information x Starting and stopping the engine page 223 x Vehicle battery page 328 x Towing page 436 WARNING Turning the steering wheel is very hard when the powe...

Page 222: ...eed any messages shown in the instrument cluster display if applicable On vehicles with Keyless Access press the starter button briefly twice in a row without depressing the brake or clutch pedal Do n...

Page 223: ...ghtly until you hear the steering column lock engage Hold the steering wheel in this position and turn the ignition switch Power steering Power steering automatically adjusts to driving speed steering...

Page 224: ...the ground is slippery or icy x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear The vehicle will start to move as...

Page 225: ...hill or in Reverse R if backing up a hill you must hold the clutch down and the foot brake must be depressed to keep the vehicle from moving An automatic transmission vehicle must be in Reverse R Dri...

Page 226: ...ght conditions the camera may not pick up thin posts chain link fences and similar fences and other objects or it may not show them clearly x The camera lens enlarges and distorts the field of vision...

Page 227: ...Assist camera Fig 150 Rear Assist display Please first read and note the introductory information and heed the WARNINGS In order to Operation Automatically activate display Shift into Reverse when the...

Page 228: ...uthorized Volkswagen dealer or an authorized Volkswagen Service Facility 2 Examples of optical distortion by the camera The Rear Assist camera displays only two dimensional images Recesses and protrud...

Page 229: ...the introductory information and heed the WARNINGS Orientation lines overview The yellow area displayed stops about 2 yards meters behind the vehicle on the road Meaning of the orientation lines on t...

Page 230: ...you x Never use cruise control on steep winding or slippery roads such gravel roads wet roads or snowy or icy roads or on roads with standing water x Never use cruise control when driving off road or...

Page 231: ...lating the speed 25 3 When the ignition is switched on several warning and indicator lights come on briefly for a function check They go out after a few seconds WARNING Failure to heed warning lights...

Page 232: ...Indicator lights When the ignition is switched on several warning and indicator lights come on briefly for a function check They go out after a few seconds WARNING Failure to heed warning lights and...

Page 233: ...and button is released Reduce set speed while cruise control is actively controlling vehicle speed Press button 3 3 4 briefly to reduce the set speed in small steps of 1 mph 1 km h each Cruise contro...

Page 234: ...our vehicle has this display Multi Function Indicator MFI The original benchmark pressure is the recommended maximum load cold tire inflation pressure for the tires that come with your vehicle This pr...

Page 235: ...d and overloading can cause heat build up sudden tire failure and loss of control x If the tire pressure is too low or too high the tires will wear prematurely and the vehicle will not handle well x I...

Page 236: ...tire is cold Only replace old tires with tires that have been approved by Volkswagen for your vehicle type Indicator light telltale Please first read and note the introductory information and heed th...

Page 237: ...uce air pressure in warm tires to match cold tire inflation pressure x Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle see the tire i...

Page 238: ...ts or text WARNINGS can result in vehicle damage If the ignition is switched on an acoustic warning sounds when low tire pressure is detected If a system malfunction is detected no acoustic warning so...

Page 239: ...enu in the Premium instrument cluster display in appropriately equipped vehicles The dust and pollen filter The dust and pollen filter with an activated carbon insert reduces the entry of pollutants i...

Page 240: ...is not working properly or may be damaged switch it off to help prevent more damage Have the air conditioner checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility x Air...

Page 241: ...sole Climatronic controls Please first read and note the introductory information and heed the WARNINGS Press the corresponding button to switch a function on or off If a function is switched on an in...

Page 242: ...about 38 F 3 C and the blower is set to a high speed K Air distribution to the upper instrument panel outlets L Air distribution in the footwells O Manual AC Air distribution to the upper instrument p...

Page 243: ...and the power sunroof may speed up the cooling process Keep the air intake slots in front of the windshield free of ice snow and leaves so that the heating and ventilation systems can work properly Se...

Page 244: ...zed Volkswagen dealer or authorized Volkswagen Service Facility Special considerations When it is very hot and humid outside water condensation can drip from the air conditioner evaporator and form a...

Page 245: ...nd note the introductory information and heed the WARNINGS General information There are different types of air recirculation 3 Manual air recirculation manual AC 3 The left indicator light under the...

Page 246: ...ation when the outside air temperature is colder than about 38 F 3 C Temporarily deactivating automatic air recirculation x Press the button once to switch to air recirculation temporarily in the even...

Page 247: ...flow and to spray out Fuel spray and overflowing fuel are dangerous because they can cause fire and serious personal injury x During refueling the engine and the ignition must be switched off for safe...

Page 248: ...tainer meets industry standards such as ANSI ASTM F852 86 NOTICE x Remove fuel spills from the vehicle immediately to help prevent damage to the paint tires and wheel housings x Refueling with gasolin...

Page 249: ...spray and overflowing fuel are dangerous because they can cause fire and serious personal injury x During refueling the engine and the ignition must be switched off for safety reasons x Never use a ce...

Page 250: ...a fire Always observe local and state or provincial laws about the use storage and transportation of portable fuel containers Make certain that the portable fuel container meets industry standards suc...

Page 251: ...nstrument cluster display indicating that the fuel filler cap is not properly closed stop the vehicle in a safe place and switch off the engine and the ignition Open the fuel filler flap and take the...

Page 252: ...hows the side of the vehicle with the fuel filler flap Misfueling guard for diesel vehicles Fig 163 With open fuel cap Misfueling guard in the fuel filler neck Please first read and note the introduct...

Page 253: ...n any rubber hose it must be wiped off immediately The same applies if diesel fuel gets onto other parts of the vehicle especially paint tires or a plastic part Wash the contaminated vehicle parts rig...

Page 254: ...ed Volkswagen dealer or authorized Volkswagen Service Facility Serious personal injury may result from improperly performed work Make sure that you check the following items regularly The best thing i...

Page 255: ...ngs and obey local fuel handling regulations x Always make sure the fuel cap is screwed on all the way This keeps fuel from spilling out and from evaporating x Failure to shut the engine off while ref...

Page 256: ...use additives that contain metal Please note that metal can be included in some aftermarket gasoline additives that are available to be added to gasoline during or after refueling to help improve knoc...

Page 257: ...thickened to the point that the engine will not start move the vehicle to a heated garage or workshop until it has warmed up Cold diesel engines normally produce louder noises during winter conditions...

Page 258: ...ntly but are also affected by driving style and other non vehicle factors Determining fuel consumption Fuel consumption and emission values are determined according to guideline EC 715 2007 or EEC 80...

Page 259: ...dBlue when the AdBlue fuel range falls to about 600 miles 1000 km x Never let the AdBlue tank run dry WARNING AdBlue is an irritating and corrosive fluid that can harm skin eyes mucous membranes and r...

Page 260: ...ing or not filled with standard AdBlue Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility together with b AdBlue level is low Refill the AdBlue tan...

Page 261: ...miles 2400 km a reminder to refill AdBlue is displayed in the instrument cluster page 310 If you ignore the last refill reminder it is impossible to start the engine again after it is switched off Vo...

Page 262: ...refill container x Vertically insert the neck of the refill container 2 into the tank filler neck and turn clockwise to hand tighten x Press the refill container in the direction of the tank filler n...

Page 263: ...r any other substances or additives with AdBlue Damage caused by such additives will not be covered by any Volkswagen limited warranty x Never put AdBlue into the diesel fuel tank Otherwise the engine...

Page 264: ...improperly performed work More information x Exterior views x Windshield wiper and washer x Starting and stopping the engine x Brake fluid x Vehicle battery x Checks while refueling x Engine oil x Eng...

Page 265: ...t the transmission into Park P automatic or Neutral manual only Take the vehicle key out of the ignition On vehicles with Keyless Access make sure that the remote control vehicle key is out of range o...

Page 266: ...can cause malfunctions engine damage and even fires WARNING Operating fluids and some materials in the engine compartment can catch fire easily causing burns and other serious personal injuries x Do n...

Page 267: ...t cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury x Never ignore warning lights or text WARNINGS x Always stop the vehicle as...

Page 268: ...et for hood support D Hood propped open Please first read and note the introductory information and heed the WARNINGS Opening the engine hood x Before you open the hood make sure that the windshield w...

Page 269: ...can lead to a crash and serious personal injuries x After closing the engine hood check that the hood release lever is properly latched into the hood latch The engine hood must be flush with the surr...

Page 270: ...ch Like all other operating fluids engine oil can pollute the environment Collect leaked or spilled operating fluids and dispose of them properly in accordance with applicable environmental laws and r...

Page 271: ...gen therefore recommends that you have the engine oil changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility NOTICE x If you need to add oil and there is none availabl...

Page 272: ...synthetic oil that meets ACEA A3 specifications and has a viscosity grade of SAE 5W 40 or SAE 5W 30 x Use only a high quality engine oil that expressly complies with the Volkswagen oil quality standa...

Page 273: ...200 miles 1 liter per 2000 km would be considered normal New vehicles may consume more oil over the first 3000 miles 5000 km The oil pressure warning light is not an indicator of low engine oil level...

Page 274: ...tions WARNING Engine coolant is poisonous x Always keep the coolant in its original container stored in a safe place x To reduce the risk of poisoning never store engine coolant in empty food or bever...

Page 275: ...efly for a function check They go out after a few seconds The following table explains what to do if the engine coolant warning light does not go out a few seconds after the engine is started or light...

Page 276: ...aler an authorized Volkswagen Service Facility or another qualified workshop A Cold range Do not drive at high engine speeds or with heavy engine loads until the engine warms up Flashes Possible cause...

Page 277: ...ome on briefly for a function check They go out after a few seconds The following table explains what to do if the engine coolant warning light does not go out a few seconds after the engine is starte...

Page 278: ...her qualified workshop A Cold range Do not drive at high engine speeds or with heavy engine loads until the engine warms up Flashes Possible cause Proper response Engine coolant system malfunction Con...

Page 279: ...itives together significantly reduces corrosion protection and can lead to engine damage that is not covered by any Volkswagen Limited Warranty WARNING Too little antifreeze protection in the engine c...

Page 280: ...lant or steam by covering the cap with a large thick rag x Never spill fluids on the engine or exhaust system when refilling Spilling fluids onto hot parts of the engine or exhaust system can cause a...

Page 281: ...es with a 3 6 liter engine the battery is behind a trim panel in the left rear corner of the luggage compartment Vehicles with the battery located in the luggage compartment are equipped with a batter...

Page 282: ...able Never reverse the polarity of the connections This could cause a fire x A highly explosive mixture of gases is given off when the battery is being charged x Do not smoke and avoid fires sparks an...

Page 283: ...t read and note the introductory information and heed the WARNINGS on page 332 Lights up Possible cause Proper response F Alternator malfunction See an authorized Volkswagen dealer or an authorized Vo...

Page 284: ...of poisoning never use empty food or beverage containers that might mislead someone into drinking from them x Always keep vehicle care products out of the reach of children x Always use such products...

Page 285: ...nozzle that sprays the water out in a direct stream regardless of the distance to the tire and even for a very short time x Never use dirt blasters to clean tires Even spraying from a relatively long...

Page 286: ...nal injuries x Always store vehicle care products only in original containers that are securely closed x Always read and heed all the instructions and all WARNINGS on the package x To reduce the risk...

Page 287: ...n clothing and belts such as belt clips mobile phone cases zippers rivets and rhinestones can damage upholstery material and fabric trim To help prevent damage do not let such items come into direct c...

Page 288: ...nology Tires and vehicle load limits Determining the correct load limit Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen dealer or authorized Volkswagen Serv...

Page 289: ...ed tires replaced immediately x Never exceed the maximum speed rating or the maximum load rating of the tires on your vehicle x The effectiveness of the driver assistance systems and the braking suppo...

Page 290: ...s that all work on tires and wheels be done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility They are familiar with the technical requirements and recommended procedures ha...

Page 291: ...outs and sudden deflation crashes and serious personal injuries x Have worn or damaged tires replaced immediately x Never exceed the maximum speed rating or the maximum load rating of the tires on you...

Page 292: ...listers x Remove embedded material in the tread profile that has not yet penetrated the inside of the tire x Heed all warning messages from the Tire Pressure Monitoring System x Replace worn or damage...

Page 293: ...facturing date that is part of the U S DOT tire identification number TIN Tire storage Mark tires before removing them to help make sure that the previous location left right front rear and rolling di...

Page 294: ...blisters x Remove embedded material in the tread profile that has not yet penetrated the inside of the tire x Heed all warning messages from the Tire Pressure Monitoring System x Replace worn or damag...

Page 295: ...cool dry and preferably dark place Do not store tires mounted on wheels standing up Tires not mounted on wheels should be covered to help protect them from dirt and stored vertically sitting on the t...

Page 296: ...vers contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility WARNING Using improper or damaged wheel rims can affect driving safety cause accidents and severe personal inju...

Page 297: ...r them for you Wheel rims with bolted decorative covers Light alloy wheels may have interchangeable decorative covers attached to the rim with self locking screws If you want to replace damaged wheel...

Page 298: ...e inflation pressure Fig 179 Location of the tire inflation pressure label Please first read and note the introductory information and heed the WARNINGS The correct tire inflation pressure for the fac...

Page 299: ...if there is one In the event of a discrepancy between the above figures and the tire pressures listed on the tire inflation pressure label the pressures listed on the label are the ones you should us...

Page 300: ...rs WARNING Worn tires are dangerous and can cause loss of vehicle control including serious personal injuries x Never drive a vehicle when the tread on any tire is worn down to the wear indicators rep...

Page 301: ...educe the ability of your vehicle to handle well in normal and difficult driving situations and increase braking distances and the risk of skidding Applicable only in the United States and Canada Tire...

Page 302: ...on and heed the WARNINGS Wheel rim and tire damage is often difficult to see Unusual vibrations or pulling to one side can be an indication of tire damage x If you suspect tire damage immediately redu...

Page 303: ...182 In the luggage compartment Compact spare wheel Please first read and note the introductory information and heed the WARNINGS Stowing the replaced wheel x Hook the floor covering on the upper edge...

Page 304: ...compact spare wheel is installed on the front axle drive axle x Replace the compact spare with a normal wheel and tire as soon as possible Compact spare tires are designed for brief use only x Regula...

Page 305: ...nt x Unhook the floor covering and fold it back down onto the floor of the luggage compartment x Close the luggage compartment lid Differences between the road tires and the compact spare The compact...

Page 306: ...he compact spare wheel Tires age even if they are not being used and can fail suddenly especially at higher speeds x Tires that are more than 6 years old can only be used in an emergency and then with...

Page 307: ...all Tire labeling example Meaning Brand Logo Manufacturer Tire name Individual tire designation of the manufacturer P215 55 R 18 Dimensions P Tire application Passenger car 255 Nominal sidewall to sid...

Page 308: ...rs under the tread 1 layer of rayon 2 layers of steel belt and 1 layer of nylon Consumer information regarding comparison to specified base tires standardized test procedure TREADWEAR 220 Relative ser...

Page 309: ...00 kg 110 2337 lbs 1060 kg Speed rating code letter The speed rating code letter indicates the maximum permissible road speed of the tires P up to 93 mph 150 km h Q up to 99 mph 160 km h R up to 106 m...

Page 310: ...lead to a loss of control x Never drive faster than the maximum speed for which the tires installed on your vehicle are rated because tires that are driven faster than their rated speed can fail sudd...

Page 311: ...h the requirements of the United States Department of Transportation responsible for issuing safety standards BT Identification letter of the manufacturing site RA Manufacturer information regarding t...

Page 312: ...of rotation If you have to mount a tire opposite to its proper direction of rotation you must drive more carefully since the tire is no longer being used as designed This is particularly important on...

Page 313: ...he maximum speed for which the tires installed on your vehicle are rated because tires that are driven faster than their rated speed can fail suddenly x Overloading tires can cause heat build up sudde...

Page 314: ...tions x Only use winter tires with dimensions approved for the vehicle x Use only winter tires of the same tire belt design the same dimensions tread circumference and the same tread design x Follow s...

Page 315: ...er Volkswagen recommends installing winter tires once temperatures are below 45 F 7 C Winter tires are no longer suitable for winter driving once the tread pattern is worn down to a depth of 3 16 in 4...

Page 316: ...thorized Volkswagen Service Facility about permissible winter tire dimensions Applicable only in the United States and Canada Snow chains Please first read and note the introductory information and he...

Page 317: ...ow chains improve forward motion traction and braking characteristics under wintry conditions Snow chains may be used only on the front wheels and only in the following tire and wheel combinations Tir...

Page 318: ...of those standard items which may be replaced of automatic transmission electro mechanical power steering power brakes power windows power seats radio and heater to the extent that these items are av...

Page 319: ...e tire contacts the ground Gross Vehicle Weight Rating GVWR The maximum loaded weight of the vehicle Groove The space between 2 adjacent tread ribs Load rating code The maximum load that a tire is rat...

Page 320: ...for example heavy duty brakes ride levelers heavy duty battery and special trim Radial ply tires A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees t...

Page 321: ...nd of their useful life Uniform Tire Quality Grading UTQG A tire information system developed by the U S National Highway Traffic Safety Administration NHTSA that is designed to help buyers compare ti...

Page 322: ...and note the introductory information and heed the WARNINGS Accessory weight The combined weight in excess of those standard items which may be replaced of automatic transmission electro mechanical p...

Page 323: ...load carrying capacity of a single axle system measured where the tire contacts the ground Gross Vehicle Weight Rating GVWR The maximum loaded weight of the vehicle Groove The space between 2 adjacent...

Page 324: ...ccessory weight These include for example heavy duty brakes ride levelers heavy duty battery and special trim Radial ply tires A pneumatic tire in which the ply cords that extend to the beads are laid...

Page 325: ...nd of their useful life Uniform Tire Quality Grading UTQG A tire information system developed by the U S National Highway Traffic Safety Administration NHTSA that is designed to help buyers compare ti...

Page 326: ...its are technically referred to as the vehicle s Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the basic vehicle all factory installed and other accessories a full tank of fuel oil...

Page 327: ...se load limits are technically referred to as the vehicle s Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the basic vehicle all factory installed and other accessories a full tank o...

Page 328: ...all vehicle occupants and luggage or other vehicle payloads Never overload the vehicle Steps for Determining Correct Load Limit 1 Locate the statement THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOUL...

Page 329: ...tenna some important things to know More information x Safety belts x Airbag system x Trailer towing x 12 Volt sockets x Braking stopping and parking x Starting assistance systems x Cruise control sys...

Page 330: ...e wheel rim tire combinations approved by Volkswagen for the respective vehicle type Break in period Please first read and note the introductory information and heed the WARNINGS Note applicable requi...

Page 331: ...ility before purchasing accessories spare parts or other equipment Always do so if you want to install additional accessories or replace parts Your authorized Volkswagen dealer or authorized Volkswage...

Page 332: ...ace in original containers that are securely closed x To reduce the risk of poisoning never use empty food or beverage containers that might mislead someone into drinking from them x Always keep vehic...

Page 333: ...ays install radio equipment properly and securely outside of the airbag deployment zones WARNING Using a radio device in the vehicle without connection to an outside antenna can exceed electromagnetic...

Page 334: ...are connector or via compatible Bluetooth enabled phones with a cradle that is designed to fit your cellular telephone The special cradle offers several advantages The phone cradle must be safely secu...

Page 335: ...established limits This also applies if the outside antenna is not installed properly x Always keep the mobile phone antenna at least 8 in 20 cm away from pacemakers Heart specialists advise that cell...

Page 336: ...his device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Part 15 21 CAUTION Changes or modifi...

Page 337: ...production of the vehicle comply with the fundamental requirements and the remaining relevant provisions and laws amongst others with FCC Part 15 19 FCC Part 15 21 and RSS Gen Issue 1 Radio based equ...

Page 338: ...e to Administrator NHTSA 1200 New Jersey Avenue SE Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov Applicable only in Canada Reporting...

Page 339: ...the exhaust manifold exhaust pipes catalytic converter diesel particulate filter or heat shields WARNING California Proposition 65 Warning x Engine exhaust some of its constituents and certain vehicl...

Page 340: ...alfunction diesel engine Have engine checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility B Misfire which can damage the catalytic converter Ease off the ac...

Page 341: ...r a function check They go out after a few seconds NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage As long as the B or 0 indicator light is on anticipate engine mal...

Page 342: ...distances to help clean the filter x Use only Ultra Low Sulphur Diesel ULSD fuel No 2 x Never refuel with gasoline or fuel oil or biodiesel that does not comply with the special requirements for diese...

Page 343: ...the Noises entry in the index Odd driving behavior Assistance systems activated Check the Assistance systems entry in the index DSG Direct Shift Gearbox too hot Stop vehicle as soon as you can do so s...

Page 344: ...p start Charge vehicle battery The wrong vehicle key is used Use a valid vehicle key Fuel level too low Refuel Vehicle cannot be locked or unlocked using vehicle key Battery in the remote control vehi...

Page 345: ...orized Volkswagen Service Facility Change light bulbs Switch on low beams Electrical consumers do not work Vehicle battery charge too low Charge vehicle battery Remaining fuel level too low Refuel Fus...

Page 346: ...doors in an emergency Turn on the emergency flashers and set up another warning device about 25 yards 25 meters behind the vehicle to warn approaching traffic x Never leave children disabled persons o...

Page 347: ...temporarily interrupts the emergency flashers Switch on the emergency flashers when x Traffic suddenly slows down or stops in front of you to warn those approaching from behind x In any emergency sit...

Page 348: ...sion 1 fig 190 A warning triangle in the version shown fits into the retainer on the rear luggage compartment wall It is secured in position using 2 retaining straps Instructions for Version 2 fig 191...

Page 349: ...lung though the vehicle and cause severe injuries x Always secure the fire extinguisher high visibility vest first aid kit and warning triangle safely in the vehicle Only applicable in the AGCC Fire e...

Page 350: ...flames are quenched x If possible have another fire extinguisher or other extinguishing agent available in case the fire reignites Installing the fire extinguisher x Guide the fire extinguisher into...

Page 351: ...ined specialist depressurize and dispose of the fire extinguisher properly WARNING The fire extinguisher can only be used once and must then be replaced with a fire extinguisher of the same kind and s...

Page 352: ...arelessly x Never leave children disabled persons or anyone who cannot help themselves in the vehicle The doors can be locked with the remote control vehicle key This could result in people being trap...

Page 353: ...and pulling slightly makes it easier to remove the cap x Insert the key bit into the lock cylinder of the driver door and unlock or lock the door x Reinsert the cover cap from top to bottom and press...

Page 354: ...led x Open the door x Remove the rubber seal on the front side of the door The seal is marked with a lock W fig 195 x Unfold the key bit from the remote control vehicle key x Insert the key bit horizo...

Page 355: ...e arrow to unlock the cover plate x Fold the cover plate up x To release the rear seat backrest insert the vehicle key into the slot underneath the cover plate B and push in the direction of the arrow...

Page 356: ...the overheating protection feature will let the motor work again and the power sunroof can be opened or closed with the rotary switch Before you try to use emergency closing procedures to close the p...

Page 357: ...ils due to a dead vehicle battery for example and the vehicle has to be pushed or towed the emergency release must be used to move the selector lever to N Neutral The emergency release is located unde...

Page 358: ...ctor lever to Neutral N WARNING Never shift the transmission out of Park P without first firmly applying the parking brake Otherwise the vehicle can start to roll unexpectedly especially on hills or i...

Page 359: ...wheel may be thrown through the passenger compartment if you brake suddenly or steer sharply or are involved in an accident This can cause severe injuries x Always make sure the vehicle tool kit and...

Page 360: ...iver with a hexagonal socket in the handle for removing or inserting previously loosened wheel bolts The screwdriver blade is reversible The screwdriver may be stored under the lug wrench 2 Adapter fo...

Page 361: ...ome loose while driving and endanger other motorists and cyclists x Do not use damaged wheel covers x Always make sure that the flow of air for brake system cooling is not blocked or reduced before in...

Page 362: ...the wheel cover cannot be installed Make sure that the valve cutout is aligned with the valve fig 208 1 and press the wheel cover onto the wheel rim Make sure that the wheel cover is latched onto the...

Page 363: ...only be safely used to change the wheel on a vehicle that has only one flat or damaged tire If the vehicle does not have the support it needs from 3 fully inflated tires the vehicle can fall off the...

Page 364: ...r things x If you are towing a trailer always unhitch it from your vehicle before starting to change the wheel Always apply the trailer brakes firmly and make sure the trailer cannot move unintentiona...

Page 365: ...re tightened or installed improperly can come loose causing loss of vehicle control a crash and serious personal injury x Always keep wheel bolts and threads in the wheel hub clean and free of oil and...

Page 366: ...s keep a box in the vehicle with all the replacement bulbs required for traffic safety Replacement bulbs are available from your authorized Volkswagen dealer or Authorized Volkswagen Service Facility...

Page 367: ...lways have HID High Intensity Discharge Xenon headlights and H7 bulbs replaced by a qualified technician x Do not touch the glass of light bulbs with your bare hands Fingerprints left on the bulb evap...

Page 368: ...tructions Always replace a burned out light bulb with a good bulb with the same specifications Specifications are on the glass bulb or on the metal base 12 Never touch the glass of the light bulb with...

Page 369: ...aytime running light Fig 217 In the wheel housing Removing cover Please first read and note the introductory information and heed the WARNINGS It is not necessary to dismantle the headlight assembly t...

Page 370: ...lacing Turn plastic cover fig 216 A E counterclockwise and remove 6 Left side of the vehicle Turn plastic bulb socket counterclockwise about 1 8 turn to release it Right side of the vehicle Turn plast...

Page 371: ...assembly until you hear it click into place Same as column A Same as column A 11 Replace rubber cover on the back of the headlight assembly for the bulb you replaced Place the plastic cover A E in the...

Page 372: ...cover out of the slot fig 220 A 1 arrow 4 Pull the red locking tab B 4 in the direction of the arrow to unlock connector plug B 2 5 Push catch B 5 to release connector plug Then pull out connector plu...

Page 373: ...ight assembly with one hand in the installation position and with the other hand tighten the fastening screws fig 220 B 3 12 Plug connector plug B 2 into the bulb socket and push red locking tab B 4 i...

Page 374: ...le is moving The electronic steering column lock could suddenly engage and you would not be able to steer or control the vehicle You can lose control of the vehicle crash and seriously injure yourself...

Page 375: ...else remain in the vehicle while it is being towed NOTICE The drive axle rotates while the vehicle is being towed with its rear wheels off the ground This can damage the automatic transmission x Never...

Page 376: ...lease first read and note the introductory information and heed the WARNINGS Towing requires some experience especially when using a tow rope Both drivers must be familiar with the techniques required...

Page 377: ...e especially carefully and accelerate gently Avoid sudden driving maneuvers x Brake earlier and more gently than usual and with light pedal pressure x Read and heed the information and WARNINGS in the...

Page 378: ...CO2 Carbon dioxide DIN Deutsches Institut f r Normung German Institute for Standardization DPF Diesel Particulate Filter DRL Daytime running lights DSG DSG Direct Shift Gearbox automatic transmission...

Page 379: ...t RON Research Octane Number measurement of anti knock resistance of gasoline rpm Engine revolutions per minute engine speed SAE Society of Automotive Engineers SRE Manifold injection TDI Turbocharged...

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