VOIspeed V-IP400 User Manual
©
VOI
SPEED
L
TD
.
5
2.10.
Product Warranty
The Manufacturer (Harpax Srl.) warrants its products to be free from defects in material
and workmanship during the warranty period. The product is covered by warranty only if it
is used in compliance with the guidelines contained in this manual. This warranty will be
invalidated in case of manumission, wrong use of the product or accidental damage. This
product is compliant with CE regulations.
The warranty period starts from the date the product has been purchased (stated on the
invoice) and will last for twelve (12) months thereafter. If a product proves to be defective
in material or workmanship during the warranty period, The Manufacturer will, at its sole
discretion, repair or replace the product with a similar one (new or re-conditioned). The
replacement unit will be covered by a new warranty period that will last the remaining time
on the customer's original limited warranty. The old equipment substituted will
automatically become property of Harpax Srl.
In order to have access to the warranty the user must fill out the online form that can be
found on
www.prontopbx.com
or
www.voispeedltd.com
(please also contact the customer
support department on 01727 848186). The user must provide a valid invoice to claim
warranty on the product.
2.10.1.
Exclusions.
The warranty will be invalidated in the following cases:
Damages to any parts that are meant to ware out with time. No support,
maintenance or replacement will be provided for these components.
Damages resulting from using a wrong power supply.
Damages resulting from misuse or actions that do not comply with the guidelines of
this manual.
Damages resulting from lack of maintenance as advised by The Manufacturer.
Damages resulting from installing or using the product without complying with the
relevant standards (legal, health and safety, technical, etc.) that are in place in the
Country where the product is utilised.
Damages resulting from misuse, negligence, unauthorized product modification,
repair or attempted repair by anyone not authorized by The Manufacturer (including
the user) or failure to follow instructions supplied with the product.
Damages caused during product transportation or delivery due to insufficient or
inappropriate packaging.
Damages caused by accident, fire, water, any acts of nature, insufficient ventilation
or other causes that don not fall under the control of The Manufacturer.
Damages caused from any unintentional or deliberate human acts .
