VMware VCLOUD REQUEST MANAGER 1.0.0, Configuration Manual

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Request Manager populates its user database by scanning the domain and matching those users to users
defined within vCloud Director. A user must belong to this domain in order to access the Request Manager
User Portal. Request Manager will only recognize users within vCloud Director who have been imported from
this domain.
The following vCloud Director users will not be recognized by Request Manager:
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Manually created users; that is users who have not been imported from the domain.
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Users imported from an alternative domain.
N
OTE
Request Manager does not support OpenLDAP.
Email Server
Request Manager requires a dedicated email account. The following lists the system requirements for the email
server.
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A dedicated email account that is new and not shared with any existing user or application.
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SMTP to send emails from that account.
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POP3 or IMAP to receive email notifications sent to that account.
Request Manager Web Server
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Operating System: Microsoft Server 2008 R2 64-bit
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Internet Server: IIS 7
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Hardware: 2.8 GHz CPU and 4 GB RAM
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Miscellaneous: Microsoft .NET Framework 3.5 SP1
N
OTE
You can install Request Manager on a physical machine or a virtual machine, as long as it meets these
system requirements.
Request Manager Admin Portal
The Request Manager Admin Portal supports the following operating systems and browsers.
Table 2-1. Request Manager Admin Portal Support
Operating System Browsers
Windows XP SP3 Internet Explorer 7 and 8
Windows Vista Internet Explorer 7 and 8
Windows 7 Internet Explorer 7 and 8
Request Manager User Portal
The Request Manager User Portal supports the following operating systems and browsers.
Table 2-2. Request Manager User Portal Support
Operating System Browsers
Windows XP Internet Explorer 7 and above, Mozilla Firefox 3 and above,
and Chrome 4.0 and above
Windows 7 Internet Explorer 7 and above, Mozilla Firefox 3 and above,
and Chrome 4.0 and above
Request Manager Installation and Configuration Guide
16 VMware, Inc.