VMware VCLOUD REQUEST MANAGER 1.0.0, Configuration Manual

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User Interfaces
Request Manager uses the following interfaces:
Request Manager User
Portal
The portal used by engineers and cloud owners to request new clouds and
provision new virtual applications.
VMware Service
Manager
The administration user interface, used by administrators and asset managers
to manage workflow, forms, email, and connector mappings. Throughout this
document, this interface will be referred to as the Request Manager Admin
Portal.
VMware vCloud Director
Populates Request Manager cloud data and provides the interface, automation,
and management required by enterprises and service providers to build private
and public clouds.
How Request Manager Uses Network Ports
The Request Manager server uses network ports to communicate with vCloud Director, the Oracle database,
and the email server used for incoming and outgoing traffic.
No configuration is required unless the servers or database is not using a default port. In that case, you will
need to open the port for Request Manager access. If any of these ports are in use by other applications or are
blocked on your network, you must reconfigure Request Manager to use different ones.
The following table lists the default Request Manager port access connections.
Table 1-1. Request Manager Port Access Requirements
Port Number Direction of Traffic Description
1521 Outgoing Oracle port
25 Outgoing Outbound E-mail server port for SMTP
110 Outgoing Inbound E-mail server port for POP3
143 Outgoing Inbound E-mail server port for IMAP
80 Incoming Inbound HTTP for Request Manager user
80 Outgoing Outbound REST (HTTP) for VMware vCloud Director
389 (non SSL) Outgoing Outbound Active Directory using LDAP
636 (SSL) Outgoing Outbound Active Directory using LDAP over SSL
Preparing to Use Request Manager
Prepare your environment before you install Request Manager.
An environment that is ready for Request Manager includes the following:
n
An Oracle Database 10g or higher (10.2.0.4+) server that is ready for use.
n
Access to a vCloud Director Server that is populated with at least one published catalog.
n
Access to the same Microsoft Active Directory domain that is used by vCloud Director.
n
Roles and permissions are identified for the administrators and users who will install, configure, and
manage Request Manager.
Chapter 1 About vCloud Request Manager
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