Vmetro M5210RP-EFF, User Manual, Page: 3 / 130

Warranty
VMETRO products are warranted against defective materials and workmanship within the
warranty period of 1 (one) year from date of invoice. Within the warranty period, VMETRO will,
free of charge, repair or replace any defective unit covered by this warranty. A Return to
Manufacturer Authorization (RMA) number should be obtained from VMETRO prior to return of
any defective product. With any returned product, a written description of the nature of malfunction
should be enclosed. The product must be shipped in its original shipping container or similar
packaging with sufficient mechanical and electrical protection in order to maintain warranty. The
product should be returned at the user's expense (including insurance for the full product value).
This warranty assumes normal use. Products subjected to unreasonably rough handling, negligence,
abnormal voltages, abrasion, unauthorized parts replacement and repairs, or theft are not covered
by this warranty and will if possible be repaired for time and material charges in effect at the time
of repair. Any customer modification to VMETRO products, including conformal coating, voids
the warranty unless agreed to in writing by VMETRO.
If boards that have been modified are returned for repair, this modification should be removed prior
to the board being shipped back to VMETRO for the best possibility of repair. Boards received
without the modification removed will be reviewed for reparability. If it is determined that the
board is not repairable, the board will be returned to the customer. All review and repair time will
be billed to the customer at the current time and materials rates for repair actions.
This product has been designed to operate with modules, carriers or compatible user-provided
equipment. Connection of incompatible hardware is likely to cause serious damage. VMETRO
assumes no liability for any damages caused by such incompatibility. For products that have failed
or malfunctioned due to abuse, miss-use or accident or for products that have failed or
malfunctioned after the expiry of the warranty, the costs of repair or replacement will not be
covered by VMETRO.
VMETRO specifically disclaims any implied warranty of merchantability and fitness for a
particular purpose. The warranty provided herein for electronic equipment products is the user's
sole and exclusive remedy. In no event shall VMETRO, or its distributors and agents, be liable for
direct, indirect, special, incidental, or consequential damages (including but not limited to lost
profits, penalties or damages payable to third parties) suffered or incurred, whether based on
contract, tort or any other legal theory, even if VMETRO has been informed of the possibility of
such damages. This limitation of liability may not be enforceable in certain jurisdictions; therefore
the limitations may not apply. This warranty gives you specific rights. You may have other rights
that vary from jurisdiction to jurisdiction.
VMETRO's warranty is limited to the repair or replacement policy described above and neither
VMETRO nor its agent shall be responsible for consequential or special damages related to the use
of their products.
Limited Liability
VMETRO does not assume any liability arising out of the application or use of any product
described herein; neither does it convey any license under its patent rights nor the rights of others.
VMETRO products are not designed, intended, or authorized for use as components in systems
intended to support or sustain life, or for any application in which failure of the VMETRO product
could create a situation where personal injury or death may occur. Should Buyer purchase or use
VMETRO products for any such unintended or unauthorized application, Buyer shall indemnify
and hold VMETRO and its officers, employees, subsidiaries, affiliates, and distributors harmless
against all claims, costs, damages, and expenses, and reasonable attorney fees arising out of,
directly or indirectly, any claim of personal injury or death associated with such unintended or
unauthorized use, even if such claim alleges that VMETRO was negligent regarding the design or
manufacture of the part.