VKI Technologies Eccellenza Cafe Operating Manual Download

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Eccellenza Café – Operating Manual

March 3, 2014

MESSAGE DISPLAYED

CAUSE

POSSIBLE REMEDIES

Press Start to Find
Brewer Home

The brewer is not in the
home (starting) position.

•

Press the "

START

" button to cycle the

brewer to the home position.

•

If the brewer cannot detect the home

position, check the brewer home switch
& wiring, the brewer motor, and the
brewer.

Printer Error

The printer wiring is not
connected.

•

Connect the wiring to the printer

module.

Printer Offline

The printer is connected
but it is offline.

•

Press the ON/OFF line button

(power) on the printer.

SPI Eeprom Error

No communication to the
options board.

•

Check the wiring to the board.

•

Replace the options board.

Tank Not Heating Error

The hot water tank is not
heating.

•

Check the 15 amp fuse.

•

Reset the thermal cut-off switch.

•

Verify wiring to heater element.

•

Check heater element.

Temperature Probe
Error

The electronic
temperature probe is not
working properly.

•

Replace the temperature probe.

Verify Powder 1 Level

Powder 1 dispenser is
low and required refilling.

•

Refill the dispenser for powder 1.

•

Reset the “

Refill

” message for the

Powder 1

dispenser.

Verify Powder 2 Level

Powder 2 dispenser is
low and required refilling.

•

Refill the dispenser for powder 2.

•

Reset the “

Refill

” message for the

Powder 2

dispenser.

Verify Product Level 1

Coffee 1 dispenser is low
and required refilling.

•

Refill the dispenser for coffee 1.

•

Reset the “

Refill

” message for the

Coffee 1

dispenser.

Verify Product Level 2

Coffee 2 dispenser is low
and required refilling.

•

Refill the dispenser for coffee 2.

•

Reset the “

Refill

” message for the

Coffee 2

dispenser.

Verify Product Level 3

Coffee 3 dispenser is low
and required refilling.

•

Refill the dispenser for coffee 3.

•

Reset the “

Refill

” message for the

Coffee 3

dispenser.

Verify Waste Bin Level

Waste bin may be full.

•

Empty the contents of the waste bin.

•

Reset the “Waste Bin” counter.

Summary of Contents for Eccellenza Cafe

Page 1: ...VKI Publication 100256 001 March 3 2014 Operating Manual Contact Customer Service Service à la clientèle 800 567 2951 Technical Support Soutiens technique 888 854 0207 ...

Page 2: ...Eccellenza Café Operating Manual 2 March 3 2014 ...

Page 3: ...Initial Coffee Water Level Adjustment 22 Emptying the Waste Bin 23 Viewing and Resetting the Counters 24 Error Counter 25 Vend Counter 26 Total Counter 28 Clearing Message Counters 29 Programming 30 Enter the Set Up Menu Password 30 Set Up Menu Structure 33 Set Coffee Menu 34 Set Coffee Product 34 Set Coffee Water 34 Set Grinder Time 34 Beverage Product and Water Settings 35 Set Powder Menu 39 Set...

Page 4: ...nters 60 Set Vending Menu 61 Set Beverage Prices 61 Force Vending 61 Money System Type 61 Bill Denomination Setting 61 Secondary Settings 62 Set Gram Throws Menu 63 Set Gram Throws Coffee 63 Set Gram Throws Powder 63 Set Powersaving Mode 66 Water Tank Temperature Setting 67 Empty Water Tank to Valve Level 68 Rinse Cycles 70 Brewer Rinse Cycle 70 Quick Brewer Rinse Cycle 71 Powder Whipper Rinse Cyc...

Page 5: ...his equipment must be positioned so that the wall plug and the main power switch are both easily accessible Do not connect the coffee maker to a voltage supply other than the voltage indicated on the serial number decal Do not immerse this coffee maker or any part of this equipment in liquid Do not install the equipment in an area where water spray is present This coffee maker must be installed se...

Page 6: ...he water heater or the outlet valves as they may be extremely hot and can cause severe burns Use caution when working inside the coffee maker as there may be sharp edges on some components that can cause cuts To prevent electrical shock remove all jewelry rings watches etc when servicing the coffee maker Use only original manufacturer replacement parts in this coffee maker Unapproved replacement p...

Page 7: ...g Capacity 60 x 8 0 oz 240ml cups hour Water Tank Capacity 1 9 gallons 7 3 liters Temperature Control Electronic Probe Heating Time 40 minutes after install Brew Temperature 194 F 90 C Brew Time Approximately 30 seconds default Heater Protection Yes Overflow Protection Yes Circuit Protection Yes Certifications Listings UL CSA CE NSF NAMA Coffee Maker Dimensions Height 38 2 97 cm Width 20 51 cm Dep...

Page 8: ...Eccellenza Café Operating Manual 8 March 3 2014 Equipment Overview Exterior Coffee Bean Hoppers Bean Hopper Lock Selection Buttons LCD Display Screen START Button Cup Stand Drip Tray ...

Page 9: ... Bottles Powder Hoppers Interior Buttons Bean Grinder Drip Tray Overflow Probes Whipper Waste Bin Brewer NOTE Any references made in this manual to coffee blends powder products and flavorings are for example purposes only The actual products used in the equipment may be different than the examples used in this manual ...

Page 10: ...Bottles Powder Hoppers Interior Buttons Bean Grinder Drip Tray Overflow Probes Whipper Waste Bin Brewer NOTE Any references made in this manual to coffee blends powder products and flavorings are for example purposes only The actual products used in the equipment may be different than the examples used in this manual ...

Page 11: ...machine ceiling 7 Remove the cup tray shipped inside the coffee maker and install it onto the front door WARNING DO NOT lift the coffee maker by placing your hand underneath the front door It is not designed to support the weight of the machine and serious personal injury and or damage to the unit may occur NOTE Prior to signing for the delivery check the shipping carton for damage Indicate any da...

Page 12: ...supply to water filter water filter to brewing equipment NSF CERTIFIED 3 8 I D Reinforced PVC Beverage grade hose tubing NOTE If as a result of either building or municipal codes or both that a copper conduit connection is deemed required customer is subsequently responsible for providing required copper tubing length according to the customer site s needs along with a shut off valve for each indi...

Page 13: ... clamps PREFERENCE Custom nickel plated brass ALTERNATE Stainless Steel much more costly NOTE Water cooler equipment arriving pre fitted with quick connect type fittings must have them replaced by approved fittings prior to being installed at customer location s NOTE The shut off valve must be easily accessible by the customer who must be informed of its location during the installation MATERIAL R...

Page 14: ...On the back of a utility cabinet c On the back of the coffee maker d Any location generally within 20 feet of the machine Scalehammer VKI also recommends the use of the Scalehammer electronic scale treatment device The Scalehammer electronically treats incoming water preventing scale particles from sticking to the water tank valves tubing etc As scale is one of the largest causes of service calls ...

Page 15: ... aside 3 Remove the individual hopper lids and set them aside 4 Fill the hoppers with fresh coffee beans a Colombian beans in the left hopper labeled Coffee 1 b Decaf beans in the center hopper labeled Coffee 2 c French Roast beans in the right hopper labeled Coffee 3 For reference purposes only Different blends can be used in each of the hoppers 1 2 3 1 Unlock 2 Lift Up ...

Page 16: ...utton to reset the Refill reminder message for Decaf c Press the Clear Coffee 3 button to reset the Refill reminder message for French Roast 8 Press the CYCLE BREWER button once more to cycle the brewer back to the home position and exit back into standby mode 9 Close the front door and lock it For reference purposes only Different blends can be used in each of the hoppers NOTE Any references made...

Page 17: ...per base locking it in place 7 Turn the hopper spout so it is directed into the whipper bowl 8 Repeat the same procedure for the chocolate hopper 9 Press the CYCLE BREWER button The brewer will cycle and stop and the screen now displays the following a Press the Clr Powder 1 button to reset the Refill reminder message for Milk b Press the Clr Powder 2 button to reset the Refill reminder message fo...

Page 18: ...bottle from its support on the inside of the front door a Flavor 1 Hazelnut b Flavor 2 French Vanilla c Flavor 3 Irish Cream 3 Pull the silicone cap from the empty bottle making sure to leave the tube with the silicone cap Do not pull the tube out of the silicone cap NOTE Place a paper towel below the cap and tube as residual flavoring may drip onto the counter 1 1 1 2 2 2 3 3 3 ...

Page 19: ...ottles Flavor 2 and Flavor 3 It is recommended to do one bottle at a time so as not to mix up the initial locations of the bottles 9 Once all are done close and lock the front door Replacing the Flavoring Bottles Zavida Model if applicable 1 Unlock and open the front door 2 Remove the tubing from the Flavor 1 bottle bottom bottle by holding the bottle and pulling the tubing off of the small fittin...

Page 20: ... flavor tubes 6 Once all are done close and lock the front door Priming the Flavor System When first installing the Eccellenza Café the flavor system must be primed This is done by entering the Programming section and following the path indicated below SET PRODUCT Capp Regular or any other beverage Set Flavor Flavor 1 Time Test Quantity The Test Quantity button will dispense the required amount of...

Page 21: ...ture The temperature of the water in the water tank can be checked at any time while the machine is in standby mode To check the water temperature press the Language button and keep it pressed for five seconds The temperature is then displayed in the lower center of the screen ...

Page 22: ...rictor on the coffee valve to compensate 1 Remove the water tank valve cover a Loosen the two screws securing the top of the valve cover b Pull the top of the cover towards you and lift it to free it at the bottom The coffee valve will now be accessible 2 Adjust the restrictor on the coffee valve using an Allen key a Turn the restrictor clockwise to decrease the water flow b Turn the restrictor co...

Page 23: ...e small one on the left hand side 3 Press the CYCLE BREWER button The brewer will cycle and stop and the screen now displays the following a Press the Clr Waste Bin Count button to reset the Empty reminder message for the Waste bin 4 Press the CYCLE BREWER button once more to cycle the brewer back to the home position and exit back into standby mode 5 Close the front door and lock it Pan Tray Wast...

Page 24: ...required to access the more critical settings As there is only one selection available without entering a password press the ENTER button to access the counters The following menu now appears The Counters Menu contains the following options Error Counter Gives a history of the last ten errors detected Vend Counter Displays the number of vends made by the unit Total Counter Displays the total vend ...

Page 25: ...NTER and press the ENTER button 2 The following menu now appears on the display In this case ERROR 1 the most recent error is identified as an overflow error The number shown beside the error description 124 in this case shows how many vends have been made since the error occurred 3 Press the UP or DOWN button to scroll to another error Once the error is highlighted ERROR 2 in this case the error ...

Page 26: ...er menu scroll to the VEND COUNTER option and press the Enter button 2 The menu now displays a list of all the beverages available Scroll to the desired beverage and the total number of cups dispensed is displayed in the box at the bottom of the screen In this case the House Blend beverage is highlighted and the counter displays 16 cups total which includes all cup sizes To get more detailed count...

Page 27: ... can see by adding the counters of each cup size 1 15 0 we get the total that was indicated for the House Blend beverage counter 16 NOTE To know your location when navigating the menu system the menu path appears to the right of the settings box In the case above the path is COUNTER VEND COUNTER COF HOUSE B Pressing the Previous button will move you one level back in the menu system NOTE Any refer...

Page 28: ... the Enter button 2 The menu now displays the Total Public counter This counter displays the total number of beverages distributed by the machine since it was put into service NOTE The Total Private counter which is only visible after entering the Set Up password acts as an odometer for the Eccellenza Café and cannot be cleared reset to zero ...

Page 29: ...ombian b Press the Clr Hopper 2 button to reset the Refill reminder message for Decaf c Press the Clr Hopper 3 to reset the Refill reminder message for French Roast d Press the Clr Powder 1 to reset the Refill reminder message for Milk e Press the Clr Powder 2 to reset the Refill reminder message for Chocolate f Press the Clr Waste Bin Count to reset the Empty reminder message for the Waste Bin g ...

Page 30: ...r to the flowcharts provided as a reference when navigating the equipment s software To access the Set Up mode press SET UP button on the interior panel The SET UP menu displays on the LCD Screen As a safety precaution this is the only menu that is visible when initially entering the SET UP menu A password must be entered by the service technician to access the more critical settings This password...

Page 31: ... becomes visible as the password is being entered d Once the password is entered press the START button on the machine If the correct password has been entered a confirmation message appears NOTE Do not disclose this password to the customer caretaker This password is there to prevent unauthorized personnel from tampering with the machine settings which can result in a needless service call Contac...

Page 32: ...and default language TRANS SET FILE Accessed for transmitting the factory settings file from the machine to a BlackBerry PocketPC Please note that this can also be performed directly from your BlackBerry PocketPC using the VKI Mobile application COUNTERS View and reset product counters Also displays error counters SET VENDING Set beverage pricing type of money system used and bill denominations ac...

Page 33: ...he menu returns you to the previous level A menu that continues off the page ends with a large letter or number The next level of the menu starts on a succeeding page beginning with that same letter or number For example the Set Coffee menu below ends with a large letter A To continue through this menu go to the next page and locate the next level s also identified by the large letter A at the beg...

Page 34: ... or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level NOTE To get the recommended gram throws for the coffee blend or powder type being used in the Eccellenza Café you ll need to contact your supplier These settings are required for the machine to dispense the best tasting beverage possible ...

Page 35: ...UCT Menu contains the following options Cof Colombian coffee Cof House Blend coffee Cof Fren Roast coffee Cof Decaf coffee Cappu Regular coffee milk Cappu Decaf coffee milk Mocha Regular coffee chocolate milk Mocha Decaf coffee chocolate milk Latte Regular coffee milk Latte Decaf coffee milk Steamer straight milk Espresso Reg coffee Espresso Decaf coffee Hot Cocoa chocolate Hot Milk Choco chocolat...

Page 36: ...ion you require is highlighted on the screen press the ENTER button to access the settings for that selection 5 In this case the options available are the following 6 For this example the coffee will be adjusted should another option be required scroll to that option using the UP or DOWN buttons and follow this same procedure Press the enter button to access the SET COFFEE option ...

Page 37: ...product or water timing in this case the product timing will be adjusted 8 To set the product timing press the ENTER button The screen will display the following 9 To set the product time for Coffee 1 scroll using the UP or DOWN buttons until Coffee 1 is highlighted and press Enter The screen will display the following ...

Page 38: ...tton should another option be required scroll to that option using the UP or DOWN buttons The screen will display the following 11 Increase or decrease the product timing by using the UP or DOWN buttons Increase Setting Decrease Setting Note that the all product settings increase or decrease by 1 gram increments ...

Page 39: ...available options press Enter to select and advance one level or press Previous to go back one level Note that the all product settings increase or decrease by 1 gram increments NOTE To get the recommended gram throws for the coffee blend or powder type being used in the Eccellenza Café you ll need to contact your supplier These settings are required for the machine to dispense the best tasting be...

Page 40: ...ain Functions or Settings Pulse Powder x Sets the number of pulses activations that the powder outlet valve has during a cycle Pulse x Time Sets the duration of each pulse for the powder outlet valve Delay Slot x On mixed beverages this sets a delay for powder dispensing portion of the cycle in relation to the brewer or coffee dispensing portion of the cycle NOTE It is recommended that you do not ...

Page 41: ...t Water Menus Settings Accessed in this Menu Set Flavor Times Set Hot Water Times Set Press Hold Hot Water While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level ...

Page 42: ...dispense a shot of flavoring By adjusting this delay you can have the flavoring dispense anywhere throughout the cycle at the beginning middle or end of the cycle Set Brewer Menu Settings Accessed in this Menu Set Top Pause Set Bottom Pause Set Pouring Time Set Max Carafe Set Double Cup While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and adva...

Page 43: ...ntains the following options Top Pause Time adjust Top Pause timing Bottom Pause adjust Bottom Pause timing Pouring Time adjust Pouring Pause timing Set Max Carafe set the maximum number of cups per carafe Set Double Cup enables the double cup feature 3 As an example to adjust the Bottom Pause timing scroll to the BOTTOM PAUSE option using the UP or DOWN buttons Once highlighted press the enter bu...

Page 44: ...milk Mocha Decaf coffee chocolate milk Latte Regular coffee milk Latte Decaf coffee milk Steamer straight milk Hot Cocoa chocolate Hot Milk Choco chocolate milk Café Mocha Reg coffee chocolate Café Mocha Dec decaf coffee chocolate Hot Water hot water for tea etc 5 Scroll to the selection that requires adjusting by pressing the UP or DOWN button at the left of the LCD screen 6 When the selection re...

Page 45: ...oint select the strength required and press enter 9 The pause timing is now displayed Increase or decrease the pause timing by using the UP or DOWN buttons NOTE Any references made in this manual to coffee blends powder products and flavorings are for example purposes only The actual products used in the equipment may be different than the examples used in this manual ...

Page 46: ...a 24 oz beverage you can set the 12 oz large cup to brew a double cup 1 While in the Set Up mode go to the SET BREWER menu and press the ENTER button to access this menu 2 Scroll to the Set Double Cup menu and press the ENTER button 3 Select the cup size to be double cupped and press the ENTER button 4 Activate or deactivate the Double Cup feature for this cup size by selecting the appropriate opt...

Page 47: ...his Menu Enable Disable Buttons Language Setting Move Cup Size Button Position Set Default Cup Size Strength Set Clock While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level Page 55 ...

Page 48: ...s menu contains the following options Buttons Enable enable disable buttons and features Language set the default language Set Message disable messages or set them to passive active Set Clock set the time on the machine s internal clock Enable Disable Buttons 1 In this example the FRENCH ROAST button beverage will be disabled Scroll the option required using the UP or DOWN button and press ENTER t...

Page 49: ...sp Style Decaf Café Mocha Regular Beans Steamer Decaf Beans Hot Cocoa Unflavored Hot Milk Choco Hazelnut Hot Water French Vanilla Colombian Irish Cream House Blend More Buttons More Buttons enter this option to enable disable the Cup Sizes and Strengths 3 Scroll to the selection that requires adjusting by pressing the DOWN button at the left of the LCD screen Once the selection is highlighted pres...

Page 50: ...the ENTER button to lock in the setting 6 The screen will automatically change to the list of beverages in case another beverage needs to be disabled NOTE Any references made in this manual to coffee blends powder products and flavorings are for example purposes only The actual products used in the equipment may be different than the examples used in this manual ...

Page 51: ...ese positions are the order in which the cups appear on the screen when selecting a beverage This feature allows you to change the position of each of the cup sizes 1 While in the Set Up mode select the SET INTERFACE option on the screen 2 Select the BUTTONS ENABLE option 3 Scroll to and select the MORE BUTTONS option 4 Select the cup size that you want to move In this example the Medium Size will...

Page 52: ...e ENTER button to save your changes NOTE Moving the Medium Cup size to position 1 causes the Small Cup size that previously occupied this position to assume position 2 Moving a cup size to another position causes it to swap positions with the one to which it is moved NOTE The default cup size is always the regular cup size the cup size that is set for position 1 The only way to change this is to e...

Page 53: ...ppear during the user s beverage selection process To set the default cup size The default cup size is always the regular cup size the cup size that is set for position 1 The only way to change this is to either adjust the settings for the regular cup size or to move a different cup size into position 1 see Moving Cup Size Button Position To set the default strength 1 While in the Set Up mode sele...

Page 54: ...e cup size and or strength selection screens during the beverage selection process Setting the Clock The Eccellenza Café is equipped with an internal clock that must be set if you are using the Powersaving feature or if a printer module is to be installed 1 Enter the Set Up Mode 2 Scroll to and select the Set Interface menu and press Enter 3 Select the Set Clock option and press Enter 4 Select Set...

Page 55: ...essages Setting Message Timers While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level Message Settings 1 While in the Set Up mode go to the SET INTERFACE menu and press the ENTER button to access this menu ...

Page 56: ...enu 4 Select the message that needs to be adjusted and press the ENTER button 5 Select one of the following options for the message Message OFF No message will appear Message ON Passive The message will be displayed but the unit will continue to function normally Message ON Active The message will be displayed and the unit will function in a limited capacity or not at all until the message is clea...

Page 57: ...for example refilling product dispensers emptying the waste container etc This menu allows you to charge the frequency timing at which these reminder messages are displayed 1 While in the Set Up mode go to the SET INTERFACE menu and press the ENTER button to access this menu 2 Scroll down to the SET MESSAGE menu and press the ENTER button 3 Scroll to the SET COUNTER menu and press the ENTER button...

Page 58: ...NTAINER message and press the ENTER button 5 Increase or decrease the timing using the UP or DOWN buttons NOTE While in this menu you can reset all of the message counters to their default settings by pressing the DEFAULT COUNTERS button Keep in mind that doing this clears any settings that you may have entered previously ...

Page 59: ...w After 630 total seconds of coffee being dispensed from all hoppers combined a reminder message appears on the screen advising that the waste container needs to be emptied Use this table as a reference for the waste container message timing Size of Waste Container Message Counter Setting in seconds 5 liter 1 3 gal 210 standard container 7 5 liter 2 gal 315 10 liter 2 6 gal 420 12 5 liter 3 3 gal ...

Page 60: ...u Settings Accessed in this Menu Error Counters Beverage Counters Cash Counters Resetting Counters While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level ...

Page 61: ...Vending Money System Type Bill Denomination Setting While in Set Up use the Up or Down arrows to scroll through the available options press Enter to select and advance one level or press Previous to go back one level NOTE This menu is only visible when the Eccellenza Café is set to Coin mode It does not appear in Free mode ...

Page 62: ... the force vend feature is disabled and the unit will function normally SMART the coin return feature of the changer is disabled only when a 1 or 2 coin is inserted ON the coin return feature of the changer is completely disabled regardless of what coins are inserted Vending Device This setting allows you to activate or deactivate the specific type of money system to be used There are three differ...

Page 63: ... Café you ll need to contact your product supplier Settings Accessed in this Menu Set Gram Throws Coffee Set Gram Throws Powder While in Set Up use the Up or Down arrows to scroll through the available options press the required option or press Enter to select and advance one level or press Previous to go back one level To set the gram throw for a coffee or powder product first make certain the co...

Page 64: ...need to manually dispense weigh the amount of coffee that is dispensed in one second Press the Test Quantity button and the machine will dispense and grind one seconds worth of COFFEE 1 product 5 Weigh the coffee and write down how many grams were dispensed 6 Repeat this process several more time should be done at least five times and write down how many grams were dispensed 7 Take the average of ...

Page 65: ...red all of the beverages using COFFEE 1 will automatically be adjusted accordingly 10 If necessary repeat the process for the remaining products NOTE You can also increase or decrease each product setting individually in the Set Product menu Note however that the settings in the Set Product menu are in grams not seconds and can only be increased or decreased in increments of 1 gram ...

Page 66: ... and select the Wake Time option The Wake Time option allows you to set the time of the day when the machine will exit the Powersaving mode 7 Select Set Hour to set the hour 1 24 and press Enter 8 Select Set Minutes to set the minutes 0 59 and press Enter NOTE To use the Powersaving feature the machine s internal clock must first be set see page 54 NOTE When the machine exits the Powersaving mode ...

Page 67: ... Temp adjust temperature of water tank Empty Wat Tank empty the water tank to the valve level 3 Scroll the Set Water Temp option using the UP or DOWN button and press enter to access it 4 The following screen will be displayed Pressing the third button on the right side toggles the temperature between C and F This menu contains the following options Set Point the preset temperature for the water t...

Page 68: ...re should you need to replace an outlet valve as it is not necessary to completely drain the water tank leaving most of the hot water in the tank This greatly reduces the time required to reheat the water once the tank is refilled 1 Turn off the water supply to the machine 2 While in the Set Up mode scroll to the SET WATER TANK option and press ENTER to access this menu 3 The screen will display t...

Page 69: ...il the water has drained to the valve level Make sure you have a leak proof container under the spout into which the water will be dispensed Once the water stops release the Start button to shut the outlet valve 7 The outlet valve can now be removed Consult the Eccellenza Café Service Manual for detailed valve removal instructions WARNING Water being dispensed by the hot water valve or any residua...

Page 70: ...ston will move to the top of the cylinder water will pour in and the brewer will pause for about 5 minutes During this time the cleaner breaks down all the oils and stains that have accumulated in the brewer b After the 5 minutes have elapsed the brewer will cycle dumping the cleaner into the waste container in the process The brewer will then automatically cycle water seven consecutive times to r...

Page 71: ... Select the type of rinse cycle required For a quick brewer rinse press the Quick Cof Rinse button on the front selection panel to begin the cycle a The machine will now basically go through the same motions as preparing a coffee beverage however only hot water will be dispensed into the brewer without coffee grounds Repeat this process if necessary ...

Page 72: ... rinse press the Powder Rinse button on the front selection panel to begin the cycle a The machine will now dispense hot water through the whipper motor and tubing to rinse residual powder product that may have accumulated in the system Repeat this process if necessary Sanitize FL Pumps if applicable Please refer to the Maintenance section of this manual for instructions on when and how to use thi...

Page 73: ...iately after refilling the powder hoppers to flush any product that may have fallen into the whipper Wipe Exterior and Countertop using the clean towel wipe any coffee grounds and spills from the exterior of the machine and the countertop Weekly Wipe Interior Walls and Door using the clean towel wipe any coffee grounds and spills from the interior of the machine and the front door Perform a Brewer...

Page 74: ...ses and spouts with a wet towel Thoroughly Clean the Interior clean the interior walls base and components with a clean wet towel Every 6 12 Months Clean the Coffee and Powder Hoppers the hoppers should be emptied of product and given a thorough cleaning to remove stains and oils that may have accumulated inside them Delime the Water Tank to minimize servicing time replace the water tank with a ta...

Page 75: ...f container with a mixture of water and sanitizer the mixture is 2ml of sanitizer per liter of water 2 Remove the components identified above from the machine 3 Place them inside the container with the sanitizing solution Let them soak for 5 minutes 4 While the components soak fill a spray bottle with the sanitizing solution 2ml sanitizer per liter of water 5 Lightly spray the solution to the exte...

Page 76: ...ntainer one liter capacity directly underneath the dispensing spouts 7 Press the Rinse Cycle button on the inside of the front door 8 Press Sanitize FL Pumps on the front selection panel to activate the automated sanitizing procedure a All three flavor pumps will automatically cycle for three seconds and then pause for approximately 15 seconds allowing the sanitizing solution to do its job This cy...

Page 77: ...e respective tubing to each of the flavor bottles 11 Prime each of the pumps to fill the tubes with flavoring 12 Fill a spray bottle with the sanitizing solution 2ml sanitizer per liter of water 13 Remove the cup stand the carafe tray and their grills and thoroughly spray each of them with clean sanitizing solution Allow them to air dry do not rinse and do not wipe 14 Thoroughly spray the spout su...

Page 78: ...onnect the hose from the brewer and disconnect the powder and hot water hoses from the spout support 3 Remove the flavor tubes convoluted tubing from the clip on the brewer 4 While lifting the brewer slightly press down on the top of the spout support plate and pull it towards the front until it clears the brewer spout and can be removed ...

Page 79: ...Eccellenza Café Operating Manual March 3 2014 79 5 Press down on the brewer release latch and pull the top of the brewer forward to release it 6 Remove the brewer ...

Page 80: ... the optional brewer crank tool to adjust the brewer pin 2 Sit the brewer onto the two lower latches 3 Push the top of the brewer towards the rear making certain the brewer pin engages properly into the brewer motor coupling Once coupled push the top of the brewer towards the rear until it engages with the two upper latches If done properly the brewer will now be locked in place ...

Page 81: ...e brewer tilt the spout bracket upwards and to the back until it clears the brewer spout If done properly the brewer spout will enter the hole on the spout support plate and secure it in place 6 Reconnect the powder and hot water hoses to the spout support 7 Insert the flavor tubes convoluted tubing into the clip on the brewer 8 Reconnect the brewer hose ...

Page 82: ...lip just beside the whipper bowl 4 Place the hose inside a waterproof container and open the white clamp at the end of the hose Water will start draining into the container Use caution the water may be extremely hot 5 Once emptied close the clamp at the end of the hose and hook it onto its clip beside the whipper bowl 6 Pull the water tank drain fitting down to close it and re install the small wh...

Page 83: ...med button Call Key Operator The cashbox in the changer unit is full more than 220 Empty the cashbox and reset the Key Operator message Can Communic Error A communication error is present between the control board and expansion board Verify wiring connections to the expansion board control board LCD display and button boards The expansion board may need to be replaced Change Printer Paper The pape...

Page 84: ...Error A water overflow has been detected Empty and dry the overflow cup tray Verify the water level probe adjustment They may be set too high allowing too much water into the tank Water level probes may need to be cleaned Inlet valve may be leaking constantly allowing water to enter the tank Replace the inlet valve Water in the tank may be boiling Lower the water temperature setting Overheat Error...

Page 85: ...r element Temperature Probe Error The electronic temperature probe is not working properly Replace the temperature probe Verify Powder 1 Level Powder 1 dispenser is low and required refilling Refill the dispenser for powder 1 Reset the Refill message for the Powder 1 dispenser Verify Powder 2 Level Powder 2 dispenser is low and required refilling Refill the dispenser for powder 2 Reset the Refill ...

Page 86: ...er off and on If the problem persists check all components on the water line water filter tubing fittings etc Check inlet valve to make certain it is functioning properly In the case of a temporary disruption with the water supply the coffee maker will reset itself after every hour Whipper Error An error has been detected with the whipper The whipper motor may be jammed Clean the whipper assembly ...

Page 87: ...Eccellenza Café Operating Manual March 3 2014 87 ...

Page 88: ...Eccellenza Café Operating Manual 88 March 3 2014 ...

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