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Multiple mounts may be paired to a single remote.  To pair the mount with a remote, use a 
small, thin object such as a toothpick to press the Pairing button on the center of the control 
unit.  Press any button on the remote within a few seconds after pressing the Pairing button, 
and the mount will then be paired with the remote.

(

NOTE:

 The mount is designed to work with the included RF remote, and may not pair 

correctly with other RF remotes.)

PAIRING

TROUBLESHOOTING

Remote does not respond:

  Replace 23A12V remote battery.  Battery can be accessed by 

removing bottom cover of remote.

Mount powered on, does not respond:

  Refer to Pairing instructions to make sure remote 

and mount are paired.

Mount cannot raise:

  Please ensure that TV does not exceed weight limit, and that cabinet 

lid is not too heavy for mount.

No power to mount: 

 Check to make sure all power connections are firmly connected, and 

that AC outlet is properly delivering power.

ADDITIONAL NOTES

• 

Do not plug power adapter directly into motor.  The control unit MUST be connected 
between the adapter and motor.

• 

To extend life of motor and electronics, do not operate continuously for an extended 
period of time.  Allow the mount to rest for a few minutes after raising or lowering.

• 

If installing to a cabinet with a hinged lid, ensure that the hinges are installed to the back 
of the lid and that the lid is able to open freely.

• 

Ensure that the control unit is not surrounded by material that can block RF signals, 
such as aluminum.

Summary of Contents for MOUNT-E-UP4

Page 1: ...nual Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product https vivo us com products mount e up44 SKU MOUNT E UP44 Remote Control help vivo us com www vivo us com 309 278 5303 ...

Page 2: ... by improper mounting incorrect assembly or inappropriate use WARNING CONTROL UNIT REMOTE CONTROL OPERATING INSTRUCTIONS Movement Up Press the Up button on the remote to raise the mount When pressed the mount will continue to move until it has reached the maximum height or until stopped manually Down Press the Down button on the remote to lower the mount When pressed the mount will continue to mov...

Page 3: ...tions to make sure remote and mount are paired Mount cannot raise Please ensure that TV does not exceed weight limit and that cabinet lid is not too heavy for mount No power to mount Check to make sure all power connections are firmly connected and that AC outlet is properly delivering power ADDITIONAL NOTES Do not plug power adapter directly into motor The control unit MUST be connected between t...

Page 4: ...ce parts to ensure you have a fully functioning product FOR MORE VIVO PRODUCTS CHECK OUT OUR WEBSITE AT www vivo us com Love your new VIVO setup and want to share Tag us in your photo vivo_us help vivo us com www vivo us com 309 278 5303 AVG RESPONSE TIME within office hrs 1HR 8M 23 within 15m 38 within 30m 61 within 1hr 83 within 2hr 92 within 3hr AVG RESOLUTION TIME within office hrs 5M 4S AVG R...

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