LAST UPDATED:
09/16/2019
Open
Monday-Friday from 7:00am-7:00pm
CST,
our dedicated support team can offer immediate assistance with rapid response times.
If any parts are received damaged or defective, please contact us.
We are happy to replace parts to ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT:
www.vivo-us.com
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Tag us in your photo!
@vivo_us
www.vivo-us.com
309-278-5303
AVG. RESPONSE TIME
(within office hrs)
:
1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME
(within office hrs)
:
5M 4S
AVG. RESOLUTION TIME
(within office hrs)
:
< 15 M
