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DLP Projector—User’s Manual 

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28 

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M

AINTENANCE AND 

S

ECURITY

 

Replacing the Projection Lamp 

The projection lamp should be replaced when it burns out. It should only be replaced with a certified 
replacement part, which you can order from your local dealer.  

 Important:

 

a.

 The projection lamp used in this product contains a small amount of mercury. 

b.

 Do not dispose this product with general household waste. 

c. 

Disposal of this product must be carried out in accordance with the regulations of your local  

authority. 

 Warning:

 

Be sure to turn off and unplug the projector at least 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 

 

 Caution:

 

In rare cases the lamp bulb may burn out during normal operation and cause glass dust or shards 
to be discharged outward from the rear exhaust vent. 

Do not inhale or do not touch glass dust or shards. Doing so could result in injury.  

Always keep your face away from the exhaust vent so that you do not suffer from the gas and 
broken shards of the lamp. 

When removing the lamp from a ceiling-mounted projector, make sure that no one is under the 
projector. Glass fragments could fall if the lamp has been burned out.  

 

IF A LAMP EXPLODES 

If a lamp explodes, the gas and broken shards may scatter inside the projector and they may come 
out of the exhaust vent. The gas contains toxic mercury.

 

Open windows and doors for ventilation. 

If you inhale the gas or the shards of the broken lamp enter your eyes or mouth, consult the doctor 
immediately.  

1.  

Loosen the two screws on 
the lamp compartment 
cover. 

 

Summary of Contents for HK2299

Page 1: ...HK2299 ...

Page 2: ...antability or fitness for any particular purpose The manufacturer reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes Trademark Recognition Kensington is a U S registered trademark of ACCO Brand Corporation with issued registrations and pending applications ...

Page 3: ...s that may damage the unit create a hazardous environment or cause personal injury Throughout this manual component parts and items in the OSD menus are denoted in bold font as in this example Push the Menu button on the remote control to open the Main menu General Safety Information Do not open the unit case Aside from the projection lamp there are no user serviceable parts in the unit For servic...

Page 4: ...exhaust vent When operating the projector in an enclosed space ensure that the surrounding air temperature within the enclosure does not exceed operation temperature while the projector is running and the air intake and exhaust vents are unobstructed All enclosures should pass a certified thermal evaluation to ensure that the projector does not recycle exhaust air as this may cause the device to s...

Page 5: ... avoid damage The power cord and signal cable should be connected before power on the projector During the projector starting and operating process DO NOT insert or remove the signal cable or the power cord to avoid damaging the projector Cooling notes Air outlet Make sure the air outlet is 50cm clear of any obstruction to ensure proper cooling Air outlet location should not be in front of the len...

Page 6: ...ep your face away from the exhaust vent so that you do not suffer from the gas and broken shards of the lamp Cleaning the Projector Unplug the power cord before cleaning See Cleaning the Projector page 32 Allow the lamp to cool for about one hour Regulatory Warnings Before installing and using the projector read the regulatory notices in the Regulatory Compliance on page 43 Important Recycle Instr...

Page 7: ...quality digital video signals and quick data transfer rates Audio ready with built in 10 watt speaker and audio out port Long lasting energy efficient lamps that last up to 4000 hours Wide 1 5x zoom range and vertical lens shift for greater installation convenience and flexibility Full functioning remote control and intuitive 9 key menu pad for easy control Dual infrared sensors for handy remote c...

Page 8: ...TROLS 15 Navigating the OSD 15 SETTING THE OSD LANGUAGE 16 OSD MENU OVERVIEW 17 MAIN MENU 19 IMAGE SETTINGS 20 COLOR SETTINGS 21 HSG Adjustment 22 LAMP CONTROL 23 SETUP 24 Menu Settings 25 ADVANCED 26 INFORMATION MENU 27 MAINTENANCE AND SECURITY 28 REPLACING THE PROJECTION LAMP 28 Resetting the Lamp 31 CLEANING THE PROJECTOR 32 Cleaning the Lens 32 Cleaning the Case 32 USING THE PHYSICAL LOCK 33 U...

Page 9: ...DLP Projector User s Manual viii TIMING MODE TABLE 40 PROJECTOR DIMENSIONS 42 REGULATORY COMPLIANCE 43 FCC WARNING 43 CANADA 43 SAFETY CERTIFICATIONS 43 APPENDIX I 44 OP COMMAND 44 ...

Page 10: ...ES CD ROM THIS USER S MANUAL POWER CORD HDMI CABLE Contact your dealer immediately if any items are missing appear damaged or if the unit does not work It is recommend that you keep the original packing material should you ever need to return the equipment for warranty service Caution Avoid using the projector in dusty environments ON OFF Menu Exit Mute Freez e Blank Night Day Picture Mod e ...

Page 11: ...cuses the projected image 13 5 Zoom ring Enlarges the projected image 6 LENS SHIFT For Image vertical shift adjustment 13 7 LAMP LED Flashing Error code 35 8 TEMP LED Red Over Temperature T1 error 9 POWER LED Green Ready to power on Standby Flashing Start warm up Cooling Error code Important Ventilation openings on the projector allow for good air circulation which keeps the projector lamp cool Do...

Page 12: ...C Connect RS 232 serial port cable for remote control 6 HDMI 1 Connect the HDMI cable from a HDMI device 7 HDMI 2 Connect the HDMI cable from a HDMI device 8 HDMI 3 Connect the HDMI cable from a HDMI device 9 Security Bar For security and authorized usage 33 10 AC IN Connect the POWER cable 10 11 Function keys See Rear view On screen Display OSD buttons 4 Warning As a safety precaution disconnect ...

Page 13: ... changes settings in the OSD 3 Navigates in the OSD 4 ENTER Enter or confirm highlighted OSD menu item 5 Turns the projector On or Off 6 Navigates and changes settings in the OSD 7 AUTO Optimizes image size position and resolution 8 Navigates in the OSD 9 SOURCE Enter the Source menu Note Keystone function is unavailable in this model 3 1 2 6 4 5 7 9 8 ...

Page 14: ... Listed ceiling mounts For ceiling installations use approved mounting hardware and M4 screws with a maximum screw depth of 8 mm 0 31 inch The construction of the ceiling mount must be of a suitable shape and strength The ceiling mount load capacity must exceed the weight of the installed equipment and as an additional precaution be capable of withstanding three times the weight of the equipment o...

Page 15: ...ojector If the path between the remote control and the projector is obstructed you can bounce the signal off certain reflective surfaces such as projector screens 3 The buttons and keys on the projector have the same functions as the corresponding buttons on the remote control This user s manual describes the functions based on the remote control ON OFF Menu Exit Mute Freeze Blank Night Day Pictur...

Page 16: ...pect ratio 13 Native Displays Native aspect ratio 14 2 35 1 Displays 2 35 1 aspect ratio 15 Volume Displays the volume setting bar 14 16 HDR Turns on the HDR mode 17 Blank Toggles the screen between blank and normal 18 Freeze Freeze unfreezes the on screen picture 19 Mute Toggles the built in speaker between on and off 14 20 Contrast Displays the contrast setting bar 21 Brightness Displays the bri...

Page 17: ... or the rear of the projector the remote will function well within a radius of about 7 meters 23 feet and 15 degrees above or below the projector level If the projector does not respond to the remote control move a little closer Projector and Remote Control Buttons The projector can be operated using the remote control or the buttons on the projector All operations can be carried out with the remo...

Page 18: ...th the positive side facing up 3 Replace the cover Caution 1 Only use AAA batteries Alkaline batteries are recommended 2 Dispose of used batteries according to local ordinance regulations 3 Remove the batteries when not using the projector for prolonged periods 4 RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 5 DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS ...

Page 19: ...n the connected devices 3 Ensure the POWER LED not a flashing Then press the POWER button to turn on the projector The projector splash screen displays and connected devices are detected 4 If more than one input device is connected press the SOURCE button and use to scroll among devices HDMI 1 High Definition Multimedia Interface HDMI 2 High Definition Multimedia Interface HDMI 3 High Definition M...

Page 20: ...anual 11 5 When the Power Off Press Power again message appears press the POWER button The projector turns off Caution Do not unplug the power cord until the power LED stops flashing indicating the projector has cooled down ...

Page 21: ...projector The projector table or stand should be level and sturdy Position the projector so that it is perpendicular to the screen Ensure the cables are in a safe location You could trip over them To adjust the angle of the picture turn the tilt adjuster right or left until the desired angle has been achieved ...

Page 22: ...hifted upward up to 15 and down to 10 elevation of the display Adjusting the Zoom and Focus 1 Use the Image zoom control on the projector only to resize the projected image and screen size 2 Use the Image focus control on the projector only to sharpen the projected image Lensshiftadjustablerange 15 Shifttotop 15 V 1V 10 V 10 Shift range Lens shift center position Shift range ...

Page 23: ... 1 Press the Volume buttons on the remote control The volume control appears on the display 2 Press the buttons on the keypad or remote control to adjust Volume 3 Press the MUTE button to turn off the volume This feature is available only on the remote ...

Page 24: ...nges to the OSD The following illustration shows the corresponding buttons on the projector 1 To enter the OSD press the MENU button 2 There are seven menus Press the cursor button to move through the menus 3 Press Enter or button into submenu Press the cursor button to move up and down in submenu 4 Select one of the submenu Press Enter or button into the selected item Press or to change values fo...

Page 25: ...navigate to Setup Press Enter or to enter the Setup submenu 2 Press the cursor button until MENU Settings is highlighted Press Enter or to enter the MENU Settings submenu 3 Press the cursor button to select Language menu Press Enter to display language Press the cursor button until the language you want is highlighted 4 Press the MENU button twice to close the OSD ...

Page 26: ...n Day Night User Gamma 1 8 2 0 2 2 2 4 S curve Brightness 0 100 Contrast 0 100 Saturation 0 100 Hue 0 100 Sharpness 0 10 Freeze Off On Reset Reset current picture mode Color Color Temperature Warm Normal Cold HSG Red Hue Saturation Gain 0 199 Green Hue Saturation Gain 0 199 Blue Hue Saturation Gain 0 199 Yellow Hue Saturation Gain 0 199 Cyan Hue Saturation Gain 0 199 Magenta Hue Saturation Gain 0 ...

Page 27: ...wer On Off On Startup Logo Off On Blank Screen Black Purple Blue White Auto Source Off On Menu Settings Language English Français Español Deutsch Português 簡体中文 繁體中文 日本語 한국어 Menu Position Top Left Top Right Bottom Left Bottom Right Center Time Out Always 10 Seconds 30 Seconds 60 Seconds Advanced HDR Control Auto Off HDR Settings Normal Details User Information Model Name Software Version 1 Softwar...

Page 28: ...tings on page 20 Color Press Enter to enter the Color sub menu See Color Settings on page 21 Lamp Control Press Enter to enter the Lamp Control sub menu See Lamp Control on page 23 Setup Press Enter to enter the Setup sub menu See Setup on page 25 Advanced Press Enter to enter the Advanced sub menu See Advanced on page 24 Information Press Enter to enter the Information sub menu See Information Me...

Page 29: ...e Press Enter to enter to set the Picture Mode Gamma Press Enter to enter and adjust the Gamma correction of the display Brightness Press Enter to enter to adjust the display Brightness Contrast Press Enter to enter to adjust the display Contrast Saturation Press Enter to enter to adjust the Saturation Hue Press Enter to enter to adjust the Hue Sharpness Press Enter to enter to adjust the display ...

Page 30: ... menu Press Enter to enter the Color sub menu Press button to move up and down in the Color item Press Enter to entry item Press to change values for settings ITEM DESCRIPTION Color Temperature Press Enter to enter to set the Color Temperature HSG Press Enter to enter the HSG Hue Saturation Gain sub menu See SG Adjustment on page 22 ...

Page 31: ...Saturation and Gain Blue Select to enter the Blue Color Manager Press Enter to enter and to adjust the Hue Saturation and Gain Yellow Select to enter the Yellow Color Manager Press Enter to enter and to adjust the Hue Saturation and Gain Cyan Select to enter the Cyan Color Manager Press Enter to enter and to adjust the Hue Saturation and Gain Magenta Select to enter the Magenta Color Manager Press...

Page 32: ...ub menu Press button to move up and down in the Lamp Control item Press Enter to entry item Press to change values for settings ITEM DESCRIPTION Power Mode Press Enter to enter and select the Power mode for higher brightness or lower brightness to save lamp life Lamp Hour Reset After replacing the lamp this item should be reset See page 31 for more information on Resetting the Lamp ...

Page 33: ... environment is higher than 1500m 4921ft Orientation Press Enter to enter and select different projection style for projector Auto Power Off Press Enter to enter to set the Auto Power Off timer The projector automatically turns off if no input source is detected after the preset period of time Auto Power On Press Enter to enter and enable or disable automatic power On when AC power is supplied Sta...

Page 34: ... move up and down in the Menu Settings item Press Enter to entry item Press to change values for settings ITEM DESCRIPTION Language Press Enter to enter to select a different localization Menu Menu Position Press Enter to enter to select a different OSD location Time Out Press Enter to enter to select OSD timeout delay ...

Page 35: ...dvanced menu Press Enter to enter the Advanced sub menu Press button to move up and down in the Advanced item Press Enter to entry item Press to change values for settings ITEM DESCRIPTION HDR Control Press Enter to enter and enable or disable HDR Control HDR Settings Press Enter to enter and select the HDR effect settings ...

Page 36: ...plays the activated input source Software Version 1 Showing system software version Software Version 2 Showing system software version Software Version 3 Showing system software version Active Source Displays the activated source Signal Format Showing the Timing of the Projector Lamp Hours Displays the number of hours the lamp has been in use Reset All Press Enter to reset all settings to default ...

Page 37: ... the lamp bulb may burn out during normal operation and cause glass dust or shards to be discharged outward from the rear exhaust vent Do not inhale or do not touch glass dust or shards Doing so could result in injury Always keep your face away from the exhaust vent so that you do not suffer from the gas and broken shards of the lamp When removing the lamp from a ceiling mounted projector make sur...

Page 38: ...DLP Projector User s Manual 29 2 Remove the lamp compartment cover 3 Remove the three screws from the lamp module 4 Lift the module handle up 5 Pull firmly on the module handle to remove the lamp module ...

Page 39: ... to install the new lamp module While installing align the lamp module with the connector and ensure it is level to avoid damage Note The lamp module must sit securely in place and the lamp connector must be connected properly before tightening the screws ...

Page 40: ...o Refer to the following 1 Press the MENU button to open the OSD menu 2 Press the cursor button to move to the Lamp Control menu Press Enter to enter the Lamp Control sub menu 3 Press the cursor button to move down to Lamp Hour Reset 4 Press Enter to adjust the settings 5 Press the MENU button to get back to Lamp Control ...

Page 41: ...projector serviced Cleaning the Lens You can purchase optic lens cleaner from most camera stores Refer to the following to clean the projector lens 1 Apply a little optic lens cleaner to a clean soft cloth Do not apply the cleaner directly to the lens 2 Lightly wipe the lens in a circular motion Caution 1 Do not use abrasive cleaners or solvents 2 To prevent discoloration or fading avoid getting c...

Page 42: ...anual 33 Using the Physical Lock Using the Security Bar In addition to the password protection function and the Kensington lock the Security Bar helps protect the projector from unauthorized removal See the following picture ...

Page 43: ...s are securely attached Ensure the attached device is turned on Ensure a connected PC is not in suspending mode Ensure a connected notebook computer is configured for an external display This is usually done by pressing an Fn key combination on the notebook Tips for Troubleshooting In each problem specific section try the steps in the order suggested This may help you to solve the problem more qui...

Page 44: ...MD error 8 blinks OFF OFF T1 error OFF ON 1 blinks Color wheel error 9 blinks OFF OFF ASIC not ready 8 blinks OFF 1 blinks Lamp Blower stops Not running 5 blinks OFF 6 blinks In the event of an error please disconnect the AC power cord and wait for one 1 minute before restarting the projector If the Power or Lamp LEDs are still blinking or any other situation that isn t listed in the chart above p...

Page 45: ... does not respond to the remote control 1 Direct the remote control towards remote sensor on the projector 2 Ensure the path between remote and sensor is not obstructed 3 Turn off any fluorescent lights in the room 4 Check the battery polarity 5 Replace the battery 6 Turn off other Infrared enabled devices in the vicinity 7 Have the remote control serviced Audio Problems Problem There is no sound ...

Page 46: ...0 Q How do I run HDMI cables longer than 10 meters There are many HDMI Adopters working on HDMI solutions that extend a cable s effective distance from the typical 10 meter range to much longer lengths These companies manufacture a variety of solutions that include active cables active electronics built into cables that boost and extend the cable s signal repeaters amplifiers as well as CAT5 6 and...

Page 47: ...720p 1080i 1080p UHD Safety Certification UL CUL FCC CB CE CCC PCT PSB KC KCC SASO Operation Temperature 5 40 C Environmental Storage Condition 10 60 C 5 to 95 No condensation Dimensions 427 2 mm W x 379 7 mm D x 172 1 mm H Ac Input AC Universal 100 240V Power Consumption 450W Normal 0 5W Standby Lamp 310W Audio Speaker 7W x1 10W peak Input Terminals HDMI x 3 Output Terminals PC Audio jack 3 5mm x...

Page 48: ...23 9 0 0 72 62 8 159 4 35 3 89 7 87 2 221 5 131 1 333 1 0 0 80 69 7 177 1 39 2 99 6 96 9 246 2 145 7 370 1 0 0 84 73 2 186 0 41 2 104 6 101 8 258 5 153 0 388 6 0 0 90 78 4 199 2 44 1 112 1 109 0 276 9 163 9 416 4 0 0 96 83 7 212 5 47 1 119 6 116 3 295 4 174 9 444 2 0 0 100 87 2 221 4 49 0 124 5 121 1 307 7 182 2 462 7 0 0 120 104 6 265 6 58 8 149 5 145 4 369 2 218 6 555 2 0 0 135 117 7 298 9 66 2 ...

Page 49: ...00x600 85 06 848x480 47 95 848x480 59 94 1024 768 60 1024 768 75 1024 768 85 1280x720 47 95 1280x1024 60 02 1280x1024 75 02 1280x1024 85 02 1600x1200 60 1920x1080 47 95 1680x1050 59 94 1920x1200 RB 50 1920x1200 RB 60 1400X1050 60 1366 x 768 60 1440 x 900 60 1280 x 768 60 1280 x 800 60 1280 x 960 60 Apple Mac 640x480 66 59 832x624 74 54 SDTV 480i 59 94 1440x480i 60 1440x576i 50 576i 50 EDTV 480p 59...

Page 50: ...035i 60 1080i 50 1080i 59 94 1080i 60 720p 50 720p 59 94 720p 60 1080p 23 98 1080p 24 1080p 25 1080p 29 97 1080p 30 1080p 50 1080p 59 94 1080p 60 2K 24 25 30 50 60 4K 24 25 30 4K 50 60 8 Bits 4 2 2 4 2 2 PsF formats 1080sf 30 1080sf 25 O Frequency supported Frequency not supported 3840x2160 did not supported 3D function and timing ...

Page 51: ...DLP Projector User s Manual 42 Projector Dimensions 172 1mm 6 78 152 5mm 6 0 379 7mm 14 95 427 2mm 16 82 ...

Page 52: ...ency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Changes or modifications not expressly approved by the parties responsible for c...

Page 53: ...control command then finally the value wants to read set increase or decrease All commands must end with a carriage return ASCII hex 0D shown as CR below The syntax for operations commands is as follows op SP operation command SP Setting Value CR For all but Execute functions the response from the projector will be the command and value where value is the current value or NA if the value is not av...

Page 54: ...ue g 0 199 Note1 Note4 hsg hue b 0 199 Note1 Note4 hsg hue c 0 199 Note1 Note4 hsg hue m 0 199 Note1 Note4 hsg hue y 0 199 Note1 Note4 hsg sat r 0 199 Note1 Note4 hsg sat g 0 199 Note1 Note4 hsg sat b 0 199 Note1 Note4 hsg sat c 0 199 Note1 Note4 hsg sat m 0 199 Note1 Note4 hsg sat y 0 199 Note1 Note4 hsg gain r 0 199 Note1 Note4 hsg gain g 0 199 Note1 Note4 hsg gain b 0 199 Note1 Note4 hsg gain c...

Page 55: ...e 3 White Note3 Note4 menu settings lang 0 English 1 French 2 Spanish 3 German 4 Portuguese 5 Chinese Simplified 6 Chinese Traditional 7 Japanese 8 Korean menu settings menupos 0 Top Left 1 Top Right 2 Bottom Left 3 Bottom Right 4 Center Note4 menu settings timer 0 Always On 1 10 Seconds 2 30 Seconds 3 60 Seconds Note4 hdr control 0 Auto 1 Off Note1 Note4 hdr settings 0 Normal 1 Details 2 User Not...

Page 56: ...f execute Note4 power 0 Off 1 On Note4 Note1 Not support when no input source Note2 Not support in 3 min after system power on Note3 Not support when input source is locked and image presents But Still adjustable Note4 Not support when system has already powered on and splash logo finished ...

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