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Vivitar IPC 117, User Manual

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Vivitar IPC 117 User Manual Download Page 32

 

31 

Cloud Events: Cloud Video Recording Subscription Events 

A Cloud subscription is required to save and play the Cloud Events. 
The Cloud Video Recording Subscription provides the following features: 

•

  Automatically saves and stores the recordings of the last 14 days. 

•

  Sends alarm notifications for sound detection and/or motion detection (as per your settings). 

•

  Secures your data in the cloud storage. 

NOTE: To subscribe and view your Cloud Events, tap on 

Settings

 > 

Cloud

 

Subscription

. 

Follow the instructions to purchase and activate your Cloud Subscription. 
 

SD Card Events 

Motion and sound detection events are automatically saved to the SD card and are both shown 
as ‘Alert’ events. 
Coming Soon: Scheduled SD card recording time via the selected camera’s settings. 
 

                  

 

Cloud Events Screen   

 

 

 

 

 

 

SD Card Events Screen 

 
 

Summary of Contents for IPC 117

Page 1: ... Security Wi Fi Cam User Manual 2009 2018 Sakar International Inc All rights reserved Windows and the Windows logo are registered trademarks of Microsoft Corporation All other trademarks are the property of their respective companies ...

Page 2: ...ecting Your IP Camera with the Vivitar Smart Home Security Mobile Application 12 INTRODUCTION 12 QUICK OVERVIEW 13 INITIAL SETUP CONNECTING YOUR CAMERA TO THE APP 14 Using Vivitar Smart Home Security 20 LIVE IP CAMERA VIEW 20 MAIN MENU 24 NAVIGATION BAR 46 IP CAMERAS SCREEN 47 DEVICES 49 SHARING IP CAMERAS 50 RECONNECTING DEVICES 54 HOME AND AWAY MODES 57 FULL SCREEN LIVE STREAMING VIDEO MODE 59 U...

Page 3: ... outlets and more Please read this manual carefully first in order to get the most out of your Vivitar Smart Security Cam NOTE Your Smart Security Cam requires a Class 4 or higher Micro SDHC memory card up to 32 GB Micro SD Memory cards are not included and need to be purchased separately Features Full 360 degree view Records video in Full HD 1080p resolution Rotation swivel head allows for precis...

Page 4: ...3 What s Included 1 IP Camera 2 Micro USB cable 3 AC Charger 4 Screws 5 Setup Tool 6 Wall Mount 7 2 Sided Foam Pad NOTE Micro SD Memory Card not included ...

Page 5: ...4 Parts of the Camera 1 Micro SD Memory Card Slot 6 Ventilation Holes 2 LED Status Light Indicator Red Blue 7 Speaker 3 Lens 8 RESET 4 Microphone 9 Micro USB Port 5 Light Sensor ...

Page 6: ... included and must be purchased separately To properly insert the Micro SD Memory Card 1 Insert the Micro SD memory card into the Micro SD Card slot as shown in the illustration above 2 Gently press the Micro SD Card until you hear a slight clicking sound This indicates the memory card has been inserted correctly NOTE Make sure to insert the Micro SD Memory card before plugging in your device ...

Page 7: ...to a power socket The RED indicator light turns on NOTE If the camera indicator is blinking blue the camera needs to be reset See the section below Camera Reset for further information The LED power light indicator blinks blue after about one minute indicating that the camera is powered on To power off the camera disconnect the USB cable from the power source ...

Page 8: ... the IP Camera 1 Use the Setup Tool supplied or a small pin to press the RESET button hole on the back of the camera 2 Press and hold until the LED light indicator turns red Release the RESET button and wait for the system to reboot This will take about 15 seconds You will hear the camera emit Reset Success ...

Page 9: ...i setup via your mobile device Blue Steady Indicator Light When the blue indicator light is steady this indicates that the camera is connected to Wi Fi Blue Flashing Indicator Light When the blue indicator light is flashing this indicates that the camera may need to be reset if it does not connect to your device while adding a new device or reconnecting a device ...

Page 10: ...IP Camera can be mounted in the following ways The 2 sided foam pad can be placed on the bottom of the base and then stuck to a surface The wall mount can be installed to a non magnetic surface allowing the camera to mount on it ...

Page 11: ... wall and mark on the surface where the two screw holes on the wall mount are These will mark the location where you will drill to place the plastic anchors 3 Drill two holes at the spots you marked and push the plastic anchors into the holes in the surface wall 4 Place the wall mount and align the holes with the anchors and drive or drill the mount screws in ...

Page 12: ... mobile phone or tablet 2 Use your mobile phone or tablet to search for Vivitar Smart Home Security in the Google Play Store for Android OS or the Apple App Store for iOS Alternatively scan the QR codes below to find the application Android OS iOS 3 Install the application according to the instructions as seen on your mobile device 4 After successfully installing Vivitar Smart Home Security tap th...

Page 13: ...dules for each smart light bulb or outlet and more with automatic adjustments for sunrise sunset Motion Detection Event Notification 2 Way Intercom speaker listen Free Cloud Storage Night View using the Infrared Video Mode Easily connects to your smart phone or tablet Home Baby and Pets Monitoring Connect multiple IP Cameras IP Camera Home Mode Monitor your home via any mobile device from anywhere...

Page 14: ... VIVITAR SMART HOME DEVICES Tap the Main Menu button to easily navigate to all the main functions of the app Tap Devices to control your smart lights indoor and outdoor IP cameras electric outlets and more HOME AWAY MODES Switch the Home Away modes when you leave your home and when you come back to automatically adjust all the devices security settings in your home ...

Page 15: ...plication icon on your smartphone or tablet to launch the installed app 3 TUTORIAL A quick overview through the app appears Scroll through the pages to view the tutorial or tap Skip to continue the initial setup NOTE A window appears during the quick overview regarding the permission of receiving Notifications such as sounds icon badges alerts Tap Allow to allow the Smart Home Security app to send...

Page 16: ...ve already created an account you can sign in to your existing account NOTE If you select Cancel without signing in or creating a new account you will not be able to access your IP Camera via the app a Create a New Account Tap Register to create a new Smart Home Security account You will be prompted to enter your email and a password for this account A registration verification code is sent to you...

Page 17: ...king then tap Continue 2 CONFIGURE NETWORK The Configure Network screen appears The name of the Wi Fi network that your phone is connected to automatically appears Enter the Wi Fi password and then tap Continue 3 CONNECTING The Connecting screen appears displaying the connection progress Please wait for the indication that the camera has successfully been found and connected NOTE The camera will e...

Page 18: ...on the cloud storage View and playback your saved events Tap Subscribe to view the payment options for the Cloud Video Recording Follow the steps for payment completion NOTE After your Cloud Subscription is confirmed you will have a 24 14 Cloud Recording Subscription It may take up to 15 minutes for the Cloud Subscription to take effect You will be charged monthly on the 28th of each month After t...

Page 19: ... ADDING A DEVICE 1 Devices Tap Add device 2 Tap IP Cameras 3 Tap your IP Camera 4 Tap Register or Sign In 5 Follow the Add Device 6 Enter Wi Fi password then and follow the instructions instructions then tap Continue tap Continue ...

Page 20: ...n appears Follow the prompts to subscribe NOTE After initial setup and after connecting additional IP Cameras the Devices home screen appears Tap IP Cameras to view the list of your connected IP Cameras Then tap on a video thumbnail view to open the selected camera in the Live IP Camera view When re launching the app the Devices home screen appears by default ...

Page 21: ...ned in and connected NOTE You must be logged in to your account in order to view your camera s streaming video To view your camera s Events please sign into or sign up for a Cloud Subscription 9 Streaming Live Video with date and time displayed 5 Camera Controls 6 Views Settings 1 Main Menu 8 Camera Location Camera Name 7 Home Away Mode 2 Back Button 4 Full Screen View 3 Panoramic View ...

Page 22: ...nd Full Screen Landscape view 5 Camera Controls Manual Tap to activate the selected option s Listen Speak Record Picture NOTE These options can be used simultaneously 6 View Settings Tap to change between Live View Events View or Camera Settings 7 Away Home Mode Tap to toggle between the Away and Home Modes 8 Camera Location Camera Name Displays the camera name and room name you entered during the...

Page 23: ... to view the Live Streaming Video in full screen landscape view Please see Full Screen Live Streaming Video Mode for more details Panoramic View Tap the Panoramic button to view and capture the scene in Panoramic view Listen Tap the Listen button to enable or disable listening to the incoming sound from your IP Camera The Listen button turns green when enabled and the sound from the streaming vide...

Page 24: ...when the message appears to allow access to your mobile device s photos Picture Tap the Picture button to take a picture from the live stream The picture is saved to your mobile device s Photos app The Picture button turns green when in use NOTE The app needs access to your photo library in order to save captured photos Please make sure to tap OK when the message appears to allow access to your mo...

Page 25: ...24 MAIN MENU Tap the Main Menu button to view the following menu options Devices Events Rooms Settings Accounts Help Tap on one of the menu items to view the selected menu s options ...

Page 26: ...list of registered IP Cameras if you have more than one registered IP Camera Select one of the video thumbnails to choose a camera to view in Live IP Camera view Tap the Main Menu button Devices then tap IP Cameras ONE DEVICE If one IP Camera is connected enter the Live IP Camera view MULTIPLE DEVICES If Multiple IP Cameras are connected enter the IP Cameras Screen and tap a thumbnail image to sel...

Page 27: ...ed the plus symbol does not appear 4 If you have only one device connected after tapping on IP Cameras from the Menu list the Live IP Camera view appears If you have more than one camera connected after tapping on IP Cameras from the Menu List the IP Cameras screen appears Tap the camera name thumbnail you would like to select and see that camera in Live Camera view NOTE Tap Devices IP Cameras the...

Page 28: ...ne registered IP Camera the list of registered IP Cameras appears in the IP Cameras screen Select one of the video thumbnails to select a camera to view in Live IP Camera view The plus symbol appears by the IP Cameras menu item once you have added a camera Every new camera is added to the IP Cameras menu as a separate item You can also tap the plus on the IP Cameras menu option to expand the IP Ca...

Page 29: ...Tap Power Strips to access and control your registered power strip s NOTE Please sign in to or create an account for your power strip s 5 Doorbell Tap Doorbell to access and control your registered doorbell s NOTE Please sign in to or create an account for your doorbell s If you have registered your IP Camera this account is also active for your Doorbell 6 Robocam Tap Robocam to access and control...

Page 30: ...red Events 4 The Events screen opens displaying the list of recorded events as per SD Card or Cloud The Events button on the bottom navigation bar button is selected indicating that the Events view is active 5 There are two options for Events SD Card Cloud Tap Cloud to view all the list of all the camera s events You are required to have a Cloud Subscription to view these events If you have insert...

Page 31: ...trols to Play or Pause the event Time duration of the captured video with a slide control to view a specific time within the recorded time Picture Tap on the Picture button to take a picture from the recorded event as you play the event The photo is saved to your phone s Photos app Video Tap on the Record button to save a video of an event or a selection of the event that is currently playing Tap ...

Page 32: ...und detection and or motion detection as per your settings Secures your data in the cloud storage NOTE To subscribe and view your Cloud Events tap on Settings Cloud Subscription Follow the instructions to purchase and activate your Cloud Subscription SD Card Events Motion and sound detection events are automatically saved to the SD card and are both shown as Alert events Coming Soon Scheduled SD c...

Page 33: ...bnail displays the following Room Name Camera Name Camera Status ON camera is streaming live video or OFF camera is offline Menu Options Tap on the Menu icon to open the window with the following options Remove Device Tap to remove the selected IP camera from the app Live Tap to open the Live IP Camera screen Events Tap to open Events screen for the selected IP Camera Settings Tap to open the Sett...

Page 34: ...33 List of room s of your registered camera s Display of your registered camera s for the selected room ...

Page 35: ...ion bar is selected and changes to green 4 The following information appears in the camera s Settings screen Camera Room Camera Name The room and camera name are displayed on the top of the screen UID The IP Camera s UID is shown Name The IP Camera s name is shown To view and edit the name tap on Name to open the Name screen To edit the name tap on the name field type in the desired camera name an...

Page 36: ...provides the following features Automatically saves and stores the recordings of the last 14 days Sends alarm notifications for sound detection and or motion detection as per your settings Secures your data in the cloud storage NOTE A shared camera does not allow access to Cloud Subscription Emergency Contacts Tap to view your list of contact numbers for the Police Fire Department Emergency and an...

Page 37: ...ive video streaming is shown reversed as in a mirror flipped horizontally Flip The live video streaming is shown flipped 180 degrees appears upside down Flip Mirror The live video streaming is shown flipped 180 degrees appears upside down and mirrored 3 Video Quality Tap Video Quality from the Advanced Settings list to view this setting To change the setting tap on the desired option then tap the ...

Page 38: ...the SD Card A message appears that the SD card has been formatted successfully Please use with caution this feature permanently deletes all the captured SD Card Events Home Away Tap to open the Home Away options Select your settings for capturing events while you are home and while you are away Tap Home Away to open the options for each setting The Home Away detection options include Motion Detect...

Page 39: ... Tap to restore your IP Camera to the factory s original settings A message appears to reconfirm Tap Cancel to return to the settings without restoring the factory settings or tap Reset to restore the settings to the default factory settings Remove device Tap Remove device to remove the IP Camera from your account A message appears to reconfirm Tap Cancel to return to the settings without removing...

Page 40: ...W USER SIGN IN If you are not signed in to your account or do not have an account the Sign In screen appears The options include Sign in Create account SIGN IN If you already have a registered device please enter your email and account password then tap Sign in If you have forgotten your accounts password then please tap Forgot password to assist with signing in CREATE ACCOUNT If you do not have a...

Page 41: ...ifications window you will receive from the Smart Home Security application The Emergency contact information includes Police Tap to enter the phone number for the police Fire Department Tap to enter the phone number for the fire department Emergency Tap to enter the phone number of the person you would like to contact in case of emergency or tap to select the emergency contact number from your ph...

Page 42: ...mbers NOTE For this list to appear please make sure to enter the phone numbers in the Emergency Contacts screen from the Accounts IP Cameras option Tap on an emergency contact from the list Police Fire Department Emergency Contact or added custom contact to immediately call that contact or tap Cancel to exit the list b Close Window X Tap on the X to close the alert message window IMPORTANT When us...

Page 43: ...e message appears showing the subscription is confirmed with a summary of the subscription To Delete Messages If you would like to delete all the messages tap Clear All Message Notification When a message is received a red circle with the number of messages received appears on the Main Menu Tap the Main Menu to expand the menu options The red circle with the number of messages received is also sho...

Page 44: ...ent has the following options Decline The recipient can tap Decline to reject the sharing of your camera Accept The recipient can tap Accept to accept and begin sharing your device 5 SHARE TO LIST After tapping Share the Share screen in your app now displays the list of Shared to devices which shows the recipient s account name DELETE If you would like to remove the shared account tap on the Delet...

Page 45: ...The recipient cannot view your captured Cloud Events nor SD Card Events See Sharing IP Cameras for more information Sign out Tap Sign out to sign out of your IP Camera account A message to reconfirm appears Tap Cancel to remain signed in or tap Sign out to sign out ...

Page 46: ...About Tap About to open the window displaying the Smart Home Security copyright and version number Tap Cancel to exit the About window 2 Help Tap Help to open the online Help 3 User Manual Tap User Manual to open the online User Manual 4 License Tap License to view the License Agreement 5 Cancel Tap Cancel to exit the Help window ...

Page 47: ...plays the video recordings captured as per the sound motion detection recorded by your IP Camera The video recordings are based on your Home Away motion detection and sound detection settings Your Events can be saved to your SD Card and to your Cloud See Events for more details Rooms Tap Rooms to open the Rooms screen The Rooms screen displays the room that your camera is connected to If you have ...

Page 48: ... Off If your camera is online the ON indicator appears on the thumbnail If your camera is offline the OFF indicator appears on the thumbnail Shared If you have added a shared camera the shared icon indicator appears on the thumbnail of the shared camera Menu The menu button appears below the thumbnail image by the camera name The menu options include REMOVE DEVICE Tap to remove the device from the...

Page 49: ...ck button to return to the Devices Screen Add Device Tap Add Device to open the Add new device screen and add a new IP Camera from the list that appears Navigation Bar Tap one of the following options on the Navigation bar to enter the selected screen Devices Events Rooms Settings Main Menu Tap the Main Menu button to open the main menu options 6 Tap a Thumbnail to enter the Live IP Camera view fo...

Page 50: ...amera view for more information Events View Tap to view the selected camera s list of SD and Cloud Events See Events for more information Rooms View Tap to view the screen with connected device list shown by the room name See Rooms for more information Settings View Tap Settings to view the Settings screen for the selected device See Settings for more information Home and Away Modes Switch the Hom...

Page 51: ...her user s app tap Menu Accounts IP Cameras and scan their bar code This automatically identifies the user s name email Then tap Share 4 The other user will get a Device sharing message in Menu Accounts IP Cameras Messages The other user will need to view this message in order to accept or decline the device sharing The other user must tap Accept to see your shared IP Camera in the Devices screen ...

Page 52: ...es screen opens Tap on the device name that is being shared 3 The Share screen opens Select the device name from the SHARED TO list and tap the X Android or iOS remove button 4 The other user will get a Device sharing message informing him that the shared device was removed This message can be found in Menu Accounts IP Cameras Messages ...

Page 53: ...3 Tap IP Cameras 4 Tap Share devices 5 Tap the IP Camera you would like to share 6 Enter the recipient s account email Alternatively tap on the Bar Cod icon to scan in the recipient s Account Bar Code as seen in his hers Menu Accounts IP Cameras screen ...

Page 54: ... be able to view your camera in Live IP view 9 Once the recipient accepts the device sharing he she receives an updated message showing that the device sharing status is Accepted You also receive a message that your device is being shared 10 The recipient s IP Cameras screen shows your shared IP camera in the thumbnail list of devices The shared camera thumbnail displays the current camera status ...

Page 55: ... Wi Fi please LONG RESET the camera using the reset tool so that the Wi Fi configuration to connect the devices can be reset This means that when you place your already added IP Camera in a location with a different Wi Fi than the one used when the device was added please follow the steps below to long reset your IP Camera LONG RESET 1 Plug in your IP Camera and make sure it is powered on Please r...

Page 56: ... with details on how to remove the camera and add it again with the new Wi Fi RECONNECTING TROUBLESHOOTING Q I cannot reconnect to my IP Camera after trying to reconnect as outlined above or after a factory reset A If you tap on your camera s video thumbnail from the IP Camera screen to reconnect as described above or if you do a factory reset via the application and there is no connection with yo...

Page 57: ...et and you will need to add your device 1 Please see Camera Reset for more information on how to reset your IP Camera 2 Please see ADD NEW DEVICE for instructions on how to add a new device Q I cannot reconnect to my IP Camera after changing to a different Wi Fi network and resetting the camera While adding the camera again the IP Camera emits Password error Please configure again A Please make su...

Page 58: ...atively Tap Settings from the bottom navigation bar and then select your connected IP Camera name 2 Tap Home Away to open the Home Away settings This includes the settings for Motion Detection and Sound Detection A MOTION DETECTION Motion detection HOME Select one of the options to set up the Motion detection level in the Home mode Tap OFF Low Medium or High NOTE The app default is set to OFF whil...

Page 59: ... NOTE The app default is set to Medium while you are away from home HOME AWAY MODES Switch the Home Away modes when you leave your home and when you come back to automatically adjust all the devices security settings in your home Slide your finger on the Home Away mode button to select the mode I m away or I m home NOTE The top background color for Away Mode is red and for Home Mode the background...

Page 60: ...m the streaming video can be heard Speak Tap to enable or to disable speaking via the Vivitar Smart Home Security app on your mobile device and having that sound emit through your IP Camera The Speak button turns green when enabled Record Tap to start recording a video from the live stream Tap again to stop recording The video is saved to your mobile device s Photos app The Record button turns gre...

Page 61: ... View in Full Scree Landscape View Live IP Camera View Full Screen View Landscape Tap the Options expand button to open and view the options as shown below Live IP Camera View Full Screen View Landscape Expanded Options view Tap the Exit full screen button to return to the Live IP Camera screen ...

Page 62: ...rt Home Security app for Android or iOS 2 Make sure that you have created a Group 1 account and have completed the setup for your Vivitar Smart IP Camera using the Vivitar Smart Home Security app 3 Connect your Vivitar Smart IP Camera to the same Wi Fi network as your Alexa device 4 Download the Amazon Alexa app on your mobile device DISCOVERING THE VIVITAR SMART IP CAMERA WITH A SKILL 1 You can c...

Page 63: ...tart using the skill simply use one of the listed voice commands USE THESE COMMANDS TO CONTROL YOUR VIVITAR SMART IP CAMERAS VIA ALEXA Alexa ask Home Camera to open camera detection Alexa ask Home Camera to close camera detection Alexa ask Home Camera to open camera motion detection Alexa ask Home Camera to close the camera motion detection Alexa ask Home Camera to open the camera sound detection ...

Page 64: ... invocations WHAT YOU LL NEED A Mobile Device Vivitar IP Camera s Signed in and connected to the Vivitar Smart Home Security App OK Google turned on Internet Connection GETTING STARTED 1 Use one of these supported mobile devices Android phones or tablets with OS 6 0 or higher For more information go to Google Assistant Support Android iPhones and iPads with IOS 9 0 or higher with installed Google ...

Page 65: ...nstructions see here Google Assistant Help Settings CONNECTING YOUR VIVITAR SMART HOME DEVICE TO GOOGLE 1 To activate your Google Assistant and start a conversation say OK Google talk to Vivitar Smart Cameras 2 You will be prompted with the Vivitar Google Action which will notify you that the account is not linked yet Tap Link Vivitar Smart Cameras to Google 3 In the Login page enter your Vivitar ...

Page 66: ...etection Turn on off room name detection Turn on off camera name sound detection Turn on off camera name motion detection Turn on off camera motion detection Turn on off camera sound detection Set camera name detection sensitivity to low medium high Set camera sound detection sensitivity to low medium high Set camera motion detection sensitivity to low medium high NOTE After allowing permissions y...

Page 67: ...hnical support team members will answer your questions For phone support in the US please call 1 800 592 9541 in the UK call 0800 917 4831 in Australia call 1800 006 614 If you would like to call from anywhere else please visit www vivitar com for your local toll free number Image Sensor 2MP Video Resolution 1080P Format H 264 Photo Resolution 2MP Format JPEG External Memory Micro SD Card up to 32...

Page 68: ...tion or accident What To Do When Service Is Required When returning your defective product postage pre paid for service your package should include 1 Copy of original bill of sale 2 A detailed written description of the problem 3 Your return address and telephone number Daytime MAIL TO ADDRESS BELOW Remark Product and software are updated periodically The application interface in this manual are o...

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