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This appliance is intended for HOUSEHOLD USE ONLY. There are no User Serviceable Parts
inside. The heating unit needs no lubrication or other service. Do not attempt to service this
appliance.
Troubleshooting
•
Unit does not have power
, check if power plug is secure on both the appliance and at
the wall outlet. Unplug both ends of the cord and then plug in again. Make sure it is
pushed in all the way, securely, so nothing jiggles. If this does not resolve the power
issue, please contact us.
•
If your LED Display displays
Error Codes E1 or E2
, please contact us.
•
A remedy to
remove burnt food from the bottom of the pot
o
Put 6 cups water, 1 cup vinegar, and 5 tablespoons of baking soda into clay pot.
Cover with lid and set your Multi-
Crock to the “Slow” mode for 1 hour.
o
Let the pot cool with liquid in it and then gently scrub bottom with a plastic brush
or non-metal scrubby.
o
If boiling for longer periods of time, always ensure the water does not completely
evaporate.
•
If an
object becomes stuck to the heat element
lightly rub it off using a fine
sandpaper #600, steel wool or a Mr. Clean Magic Sponge and then wipe with a damp
cloth.
Tips, Shortcuts & Frequently Asked Questions
•
How do I convert timing from a Crock-Pot recipe to use with my Multi-Crock?
o
If your recipe calls for cooking on “Low” for 8 hours use “Slow” mode for 2 hours.
o
If your recipe calls for cooking on “High” for 4 hours use “Steam/Fast” mode for
1.5-2 hours.
Remember: This model does evaporate liquid more quickly than other models, so
recipes including primarily liquids are recommended, cooking time is significantly
shortened and no "dry cooking" should be done in this or any VitaClay pot. Please
ensure adequate liquids throughout the cooking cycle, as burning or "going dry" can
compromise the integrity of the clay.
Use the
“VitaClay Cooking Chart for VM7800” for first-time cooking. After that,
reduce or add liquid amount and cooking time as needed based on your results and
preferences.
•
How do I cook small amounts of foods, say 4 pieces chicken breasts?
Add 2 cups
water or chicken broth and set on "Steam/Fast" cooking for 30 minutes only.
