36
Solution 3:
Is your document thick? If so, the edges of the text might
be being cut off during capture. Try repositioning the document under
the centre of the camera and capturing again.
PROBLEM: ReadEasy Evolve MAX sometimes reads random
characters before and after my document.
Solution:
This is normally dealt with automatically but there may be
some table cloth patterns or wood grain surfaces that might cause an
occasional issue. If your unit is on a patterned or grained surface, try
moving your ReadEasy Evolve MAX to a clear surface to see if it solves
the problem.
PROBLEM: ReadEasy Evolve MAX is reading words incorrectly in
roughly the same location on each page.
Solution:
Ensure you are not capturing a glossy document with
ReadEasy Evolve MAX’s lights on. Please see page 14, ‘Lighting on / off’
for details on how to turn the lights on and off.
Also please check you don’t have ceiling lighting close by which may
be causing reflections on your document.
PROBLEM: ReadEasy Evolve MAX is telling me the camera is not
connected.
Solution 1:
Ensure the camera is correctly located into its slot on top
of the machine. For more information, please see “Plugging in the
camera” on page 10.
Solution 2:
Turn off the ReadEasy Evolve MAX (if it is on). Then
disconnect the camera and the power cable going into the back of the
ReadEasy Evolve MAX. Leave the unit unplugged for 10 minutes. Then,
re-connect the power cable, locate the camera into its socket and turn
the ReadEasy Evolve MAX back on.
Summary of Contents for ReadEasy Evolve
Page 39: ...39 Your notes ...