Troubleshooting
If you are having trouble with your V6 HMD, please review the scenarios below for suggestions. If you
are unable to solve the problem please contact Virtual Research for further assistance: Tel. (408) 748-
8712, or via email: [email protected].
Starting up the V6 and...
Problem
Power LED not lit.
Check
Power supply correctly plugged into Control Box. Power supply plugged into AC outlet.
Comment
Power Supply contains no fuse, has self-resetting circuit breaker.
Problem
Power LED flickers and power supply audibly ticks or squeals.
Check
Switch unit off. Double check power supply connections and HMD cable connection.
Try powering up again.
Comment
There may be a short or other serious problem with the unit. If problem persists, return
to Virtual Research for repair.
The Power LED light is on but...
Problem
No video in either eye.
Check
HD-15 pin connector is connected to the Left Eye/Mono Input.
Comment
No video will be present without connection to a source.
Problem
Image in right eye only, and not stable.
Check
Video input connected to right eye only
Comment
Left Eye/Mono must have signal for Right Eye/Stereo to function properly. Right eye is a
secondary channel for stereoscopic display. Be sure all cables are securely attached to
the back of the V6 control box
Problem
Image in both eyes is not stable, or aspect ratio seems wrong.
Check
Incorrect video format.
Comment
Video format should be 640x480 60Hz. Image may appear stable at different refresh
rates but should not be used.
Problem
Image in both eyes is unstable, rolling and flickering.
Check
Be sure SCSI connector was not removed from the control box while the power was on.
Comment
It is possible that you removed the SCSI connector from the control box while the power
was on. Contact Virtual Research for further assistance.
Problem
Image is too dark or too light.
Check
Adjust front panel brightness and contrast. If unsuccessful check video termination.
Comment
Video should not be split to additional peripherals. Use the provided monitor out
connection.
Summary of Contents for V6
Page 1: ...V6 User Guide Virtual Research Systems Inc ...
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