13
VIR
O
TECH
MINI
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USER
M
ANU
AL
TROUBLESHOOTING
THE UNIT FAILS TO TURN ON
1. Verify that the Power Plug is plugged into an operational wall outlet.
2. Ensure that the Power Adapter Plug is fully seated in the receptacle on the back of the unit.
3. Verify the Power Button has been activated on the Control Panel.
4. If the Power Button on the Control Panel fails, use the Power Button on the Remote Control.
THE UNIT IS OPERATING IN “HIGH” MODE OR “AWAY” MODE, BUT NO NOTICEABLE PURIFICATION IS BEING
PRODUCED
1. Ensure that the Purification Plate is clean (see “Cleaning Purification Plate”: page 10).
2. The Purification Plate may not be working because it needs to be replaced. Try installing a new Purifìcation Plate.
3. Check the electrical contact arms which touch the plate to ensure that they are making proper contact with the metal
weave on the Purifìcation Plate.
4. Ensure the electrical contact arms which touch the plate are clean. Clean them with a soft cloth and rubbing alcohol.
5. Turn the lights off in the room and look through the Front Grille at the Purification Plate. If it is operating properly, it will
produce a dim purple glow.
THE PURIFICATION PLATE GENERATES AN ELECTRICAL ARC, AN ARCING NOISE OR A BURNING ODOUR
This means the Purification Plate is damaged and must be replaced. The unit may or may not display the “REPLACE PLATE”
LCD reminder. To order a replacement, contact your distributor.
THE PCO CELL IS NOT LIGHTING UP
1. Ensure the PCO Cell Power Connector is properly seated in the PCO Cell Power Connector Outlet (see “DISASSEMBLY/
ASSEMBLY”: pages 8-9).
2. If the PCO still fails to operate, it needs to be replaced. Contact your distributor.
THE IONIZATION NEEDLE CREATES AN ELECTRICAL ARC
The Ionization Needle needs to be cleaned (see “Cleaning Ionization Needle”: page 10). Be sure to complete all of the cleaning
procedures (see “CLEANING”: page 10) every 30 days of operation.
THE FAN DOES NOT OPERATE PROPERLY
Try adjusting the fan speed using the Control Panel or Remote Control.
THE UNIT MAKES A RATTLING NOISE WHEN TAKEN OUT OF PACKAGING
Remove the back panel of the unit (see “DISASSEMBLY/ASSEMBLY”: pages 8-9). Check to ensure the two brass Thumb
Screws holding the Filter Assembly are in their proper place. If they are properly installed, remove the Thumb Screws and
Filter Assembly (see “DISASSEMBLY/ASSEMBLY”: pages 8-9) and check the PCO Cell to ensure the two brass Thumb Screws
securing the PCO Cell are installed properly.
