25
Connecting by Ethernet?
Check the cable is pushed in
properly at both ends.
Connecting by VM Booster?
Reboot your VM Boosters sockets.
Using WiFi to connect?
If possible move your
Hub
next
to your
box
and connect with an
Ethernet cable.
Can’t move your Hub
closer to your box?
If you can’t move your devices
next to each other you can try:
• Detaching the Ethernet
cable from the other
cables to extend its reach.
• Small adjustments to the
position of your
box
or
Hub
.
• Placing both units out in the
open as much as possible.
• Moving any items, such as
furniture that might be blocking
the signal.
• Selecting the 5GHz WiFi
connection where possible.
Still not fast enough?
If WiFi won’t work, we
recommend you use VM
Boosters to connect your new
Hub and new box. To find out
more, visit virginmedia.com/help
Tr
oubleshoo
ting
Summary of Contents for Virgin TV V6
Page 1: ...Installation guide 30 mins 2 Install your TV 10 mins 1 Uninstall...
Page 4: ...4...
Page 8: ...8...
Page 18: ...18...
Page 28: ...MV6 10013308 MV60120...