18
Voice Prompts
Solution
1. Please remove and clean it, its
connections, its cover and the suction
inlet. Please try to restart the machine
after cleaning.
2. If the error persists, please contact
our Service Department.
Main brush has problem.
1. Please clean the water tank, water
pump connections on the tank and
water pump connections on the
machine, the water outlet at the
machine bottom, and check the
mop module. Please try to restart the
machine with all modules installed
back after cleaning.
2. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the pump.
1. Please check the laser sensor for
foreign matter and try to restart the
machine after cleaning.
2. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the laser distance sensor.
Voice Prompts
Solution
The laser distance sensor is blocked,
please clear the blocking. Too
spacious environment and multi-re-
flection environment such as metal
mirrors also affect the normal
operation of a laser distance sensor.
Please relocate it to start.
Please make sure the
laser distance sensor is
not blocked.
1. Please open the battery compart-
ment, check whether the battery is
properly connected, and try to restart
the machine.
2. The battery temperature is too high
or too low. Please wait for the battery
temperature to be normal (0
℃
~40
℃
/32°F~104°F) before use.
3. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the battery.
1. Please check whether any foreign
matter is stuck in a wheel and try to
restart the machine.
2. If the error persists, please contact
our Service Department.
Main wheel has problem.
1. Please check whether any foreign
matter is stuck in a side brush and try
to restart the machine.
2. If the error persists, please contact
our Service Department.
Side brush has
problem.
1. Please check whether any foreign
matter is stuck in the fan and try to
restart the machine.
2. Please clean the dust box and
filters and try to restart the machine.
3. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the fan.
Summary of Contents for V3 Max
Page 1: ...Viomi V3 Max...
