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- 11 - 

User’s Troubleshooting 

 
This Troubleshooting Chart is not prepared to replace the training required for a 
professional refrigeration service person, not is it comprehensive. 

 

Complaint 

Possible Causes 

Response 

1. Unit not running

  a.  Power cord not plugged 

b.  No power from supply 
c.  Incorrect or loose wirings 
d.  Low voltage 
e.  Setting  higher  than  ambient 

temperature 

f.  Waiting for cut-in 
g.  Defrost light blinking 
h.  Compressor light blinking 
i.  Defective controller 

a.  Check power cord 
b.  Check receptacle and fuses 
c.  Check all wirings and connections 
d.  Contact an authorized electrician 
e.  Lower temperature setting 
 
f.  Wait 
g.  Unit is under defrost mode 
h.  Unit is under anti-short cycle delay  
i.  Call service for diagnosis 

2. Unit not starting 

, but 
temperature 
rising high  

a.  Anti-short cycle  
 

a.  Reset AC 
 

3. Temperature 

fluctuating 

a.  Air probe 
 

a.  When  using  an  air  probe,  the  wine 

bottle 

temperature 

is 

mainly 

controlled  by  the  average  air 
temperature.  If  the  set-point  is  55

°

with  the  differential  4F,  the  cooling 
unit  turns  on  at  59

°

F  of  air 

temperature  (It  may  be  higher  than 
59

°

F  if  it  is  in  anti-short  cycle  or 

defrost)  and  turns  off  at  55

°

F  of  air 

temperature. 

The 

average 

air 

temperature  is  57

°

F,  and  then  the 

wine  temperature  is  around  57+/-
0.5

°

F.  The  air  is  light  enough  to 

change  so  quickly  that  it  maintains 
relatively 

constant 

average 

temperature that would prevent wine 
bottle temperature from fluctuating. 

4. Temperature  

high, unit 
stopping and 
starting 
normally 

a.  Temperature setting high 
 

a.  Lower the setting 
 

5. Temperature  

high, unit 
stopping and 
starting with 
short running 
time 

a.  Air 

probe 

touching 

the 

evaporator 

coil, 

displaying 

temperature ok 

b.  Air  probe  in  cold-air  supply, 

displaying temperature ok  

c.  Failed controller and probe 

a.  Move  the  air  probe  away  from  the 

evaporator 

 
b.  Move  the  air  probe  away  from  the 

cold-air supply 

c.  Call service for diagnosis 

6. Temperature 

high or not 
cooling and 
running 
continually   

a.  Improper cellar insulation & seal 
 
b.  Cellar too large 
c.  Ambient temperature too high 
d.  Exhaust restricted  
 

a.  Check  insulation,  gasket  and  door 

opening 

b.  Check for excessive size   
c.  Check installation location 
d.  Leave minimum 3 feet clearance for 

the  hot  air  exhaust  side  and  leave 

Summary of Contents for WINE-MATE WM-2500SSR

Page 1: ...SSR LA WM 4500SSR WM 4500SSR LA WM 6500SSR WM 6500SSR LA www vinotemp com www vinotemp com Read and save these instructions Read and save these instructions Vinotemp International Corp 732 South Racet...

Page 2: ...1 Important Safety Information...

Page 3: ...2 Table of Contents Cellar Construction Guide 3 Features Specifications 4 Temperature Humidity 6 Care Guide 10 User Troubleshooting 11 Installer s Instructions 14 Electrical Wirings 26 Warranty 29...

Page 4: ...temperature surrounding the cellar shall not exceed the temperature of the cellar by more than 25 F No cellar walls shall receive direct sun or strong wind Lighting shall be of low wattage with a tim...

Page 5: ...evaporator units are designed for horizontal installation inside a rack or between two ceiling joists making them an ideal choice for small and medium wine cellars There are also multiple air inlet an...

Page 6: ...d R19 exterior insulations Higher ambient temperatures or lower insulations will cause reducing capacity and the cellar temperature may not be maintained at 55 F The specifications are listed as follo...

Page 7: ...ock the keypad SET To enter in the programming mode SET To return to the temperature display 2 Lock and unlock the keys To lock the keys press up down keys until POF is displayed to unlock the keys pr...

Page 8: ...nstrument 2 Temperature Setting Set the temperature at 55 F for the optimum aging of wine On initial start up the time required to reach the desired temperature will vary depending on the quantity of...

Page 9: ...e regulation differential 4 AC anti short cycle delay min 10 hidden Con compress on with probe faulty min 15 CoF compress off with probe faulty min 30 CF temperature unit F C F Fahrenheit rES display...

Page 10: ...ative humidity Use a separate hygrometer to monitor the humidity 10 How to set alarm call 1 Speech notice will be sent to your phones when the cellar temperature is ALU higher or ALL lower than the se...

Page 11: ...ng Clean the condenser coil regularly Coil may need to be cleaned at least every 6 months Use a vacuum cleaner with an extended attachment to clean the coil when it is dusty or dirty 2 Condensate Remo...

Page 12: ...oling unit turns on at 59 F of air temperature It may be higher than 59 F if it is in anti short cycle or defrost and turns off at 55 F of air temperature The average air temperature is 57 F and then...

Page 13: ...rt capacitor overload protector compressor c Call service 9 Compressor running but condenser fan not running a Fan blade stuck b Incorrect or loose wirings c Failed motors d Fan cycle control a Check...

Page 14: ...cessive condensate b High humidity causing excessive condensate c Drain restricted a Check for any air leak b Use drain line c Clean the drip tray and drain line 17 Condensate inside ducts a Drain lin...

Page 15: ...Installation of the system must be done in accordance with all state and local building and electrical codes The condensing unit and evaporator unit are connected by a liquid line and an insulated suc...

Page 16: ...SR WM 25SFCR 32 x 29 3 16 x 11 1 8 x11 3 8 WM 250SCUR 18 x 14 x 12 115V 60HZ 1A 115V 60HZ 5A 20A 25 40 WM 2500SSR LA WM 25SFCR 32 x 29 3 16 x 11 1 8 x11 3 8 WM 250SCUR LA 18 x 14 x 12 115V 60HZ 1A 115...

Page 17: ...16 Fig 3 Temperature Controller 4 5 L X 4 5 W X 3 75H Fig 4 WM 25 65SFCR Evaporator Unit...

Page 18: ...17 Fig 5 WM 250 450SCUR Condensing Unit Fig 6 WM 650SCUR Condensing Unit...

Page 19: ...he air probe 3 Evaporator Unit Location 1 The WM 25 65SFCR evaporator units shall be installed for rack or joist mount with the supply air on the left front top or side and return air on the right fro...

Page 20: ...ne Suction Line Drain Line Recommended Initial Charge WM 2500SSR WM 2500SSR LA 75 FT 1 4 OD 3 8 OD 7 8 OD R134a 19 OZ WM 4500SSR WM 4500SSR LA 75 FT 1 4 OD 1 2 OD 7 8 OD R134a 26 OZ WM 6500SSR WM 6500...

Page 21: ...ack Position Normal operation manifold port is closed Front Position Storage operation liquid or suction line connection is closed Middle Position Installation operation all ports are open NOTE The re...

Page 22: ...se the manifold high and low pressure valves Turn on the power to start the system 7 Check the following temperatures and pressures 8 Adjusting and Completing the Installation 1 Checking pressure cont...

Page 23: ...installed at the bottom of the compressor and shall be turned on all the time The heater is self regulated B The condenser fan control The condenser fan control is installed at the high side It close...

Page 24: ...d until it supplies the required CFM Fig 14 Fan Speed Control 3 The subcooling at the condensing unit shall be around 10 F The charge may be complete when there are no more bubbles forming in the liqu...

Page 25: ...manifold 9 Pressure Superheat and Subcooling Readings CAUTION To read properly the service valves must be in the middle positions Complaint Possible Causes 1 High suction pressure and low head pressur...

Page 26: ...g 15 low to normal suction pressure and high head pressure Normal to high superheat and high subcooling high evaporator load 7 Undercharge 8 Liquid line restricted after receiver solenoid valve restri...

Page 27: ...he field wirings Use minimum 14 gauge wires for power lines If equipped with low ambient condition kit use low ambient temperature wiring diagrams A safety switch is always recommended for the condens...

Page 28: ...27 Fig 17 WM 2500 4500SSR LA Electrical Wiring Diagram Fig 18 WM 6500SSR Electrical Wiring Diagram...

Page 29: ...28 Fig 19 WM 6500SSR LA Electrical Wiring Diagram...

Page 30: ...and is in lieu of all other warranties express or implied including any of fitness for a particular purpose In no event shall VINOTEMP be responsible for any consequential damages what is so ever Any...

Page 31: ...NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE While great effort has been made to provide accurate guidelines VINOTEMP cannot warrant its units to properly...

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