7 3 2 S o u t h R a c e t r a c k R o a d , H e n d e r s o n , N e v a d a 8 9 0 1 5
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LIMITED WARRANTY:
Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1 (year) year; cabinetry and
labor (uninstalled) for a period of 12 (twelve) Months (Model numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start with EL, VT, IL, or EP:
parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers, Humidor, Portofino Wood
Cellars, and Refrigerators). (Models start with EL, VT, IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine
Cooling Units) Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained
WineMate Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated
invoice and 30 days for thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and
sold as is; Purchaser assumes risks to the quality and performance of goods and assumes the costs of all necessary service
or repair not covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is
curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days parts and labor for
Thermoelectric; Customer is required to put down a labor deposit of $75 for Thermoelectric units; $150 for compressor
based Wine Coolers and $195 for WineMate units which will be kept if a unit is found to be in good working condition.
Customer is responsible for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship us back the part; upon
inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a letter from a qualified
refrigeration technician at the Purchaser’s cost to verify that the unit was installed properly, with proper ventilation and the
unit is truly malfunctioning due to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is limited at Seller’s
option to repair or replace defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the
unit prepaid to a designated facility and Seller will pay return shipping charges in the continental United States for items
repaired under warranty within 12 (twelve) months from date of sale. The returned unit must be packaged correctly, with
enough protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted and will be
refused. Replacement or exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery fees
are the Purchasers responsibility. Since the natural variation in texture, density, grain, color, tone, and shade of wood is
unavoidable; Seller does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the
colorfastness of wood or against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all
wood surfaces must be sealed before placing cellar into service. Make sure doors are aligned by reviewing the owner’s
manual. Improper repair or placement of the unit will void the warranty. Any third party repair facility must be preapproved in
writing by Seller, before providing replacement parts under warranty. Change Orders: Custom units already in production
that require a change will be subject to a change order fee.
Storage Fees:
When having an item serviced by a Vinotemp service technician at the Vinotemp facility, Purchaser agrees
to pick up their repaired item or make arrangements for return shipping within a 30 day period once they have been notified
by Vinotemp through phone call, email, or letter that their unit is ready for pick up. If the item remains in the Vinotemp
warehouse after 30 days but no longer than 60 days, the Purchaser will incur additional storage fees of 2%. After 60 days
in storage, the item will become property of Vinotemp. For custom units with deposits: If product is not picked up or shipped
within 60 days of completion, Purchaser deposit is forfeited and product becomes the property of Vinotemp. Warranty period
is from the date of sale (not from shipping, delivery, nor installation).
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