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Service Information
If service is required after checking the troubleshooting guide:
1.
Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2.
Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3.
Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems,
contact Viking Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and model
number for your wok/cooker is located on the left rear side of the burner box.
Model Number ___________________________________________Serial Number_____________________________________
Date of Purchase __________________________________________Date Installed _____________________________________
Dealer’s Name ______________________________________________________________________________________________
Address ____________________________________________________________________________________________________
___________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
Please retain the manual for future reference.
