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Situation

Cause or Result

Product to use

Solution

Calcium deposits    Hard water                 Stain n Scale               Add 1oz. of Stain n Scale
on surfaces of
heater, fittings         pH/total alkalinity       pH Up                         Test water - adjust with
or plumbing       

out of adjustment        pH Down                    pH Up or pH Down. For

preventative maintenance
add Stain n Scale weekly.
(1oz. up to 300 gals.)

Cloudy or murky      pH/total alkalinity  

pH Up                        Test water - add pH Up or

water                    out of balance            pH Down                    pH Down as needed

Plugged filter               Spa Cartridge Filter     Use Spa Cartridge Filter

Cleaner                      Cleaner (min. once/month) 

No sanitizer residual    Chlorinating Granules  Add Chlorinating or

Brominating Granules (no 
more than 2oz. per treatment).

Oils, soap, foreign       Spa See Clear             Treat water with Spa See

matter & other                                               Clear twice a week (1oz.
contaminants                                                 up to 300 gals.)

Too many conflicting                                      Drain & refill if water is 
chemicals                                                    older than 60 days      

Eye & skin              Water balance needs   pH Up                        Test water, add pH Up, pH
irritation, rashes      to be corrected (pH/    pH Down                  Down or Total “A” as  needed
allergies                  total alkalinity)             Total “A”                     

Excessive chlorine or

Add fresh water and/or wait

bromine                                      

a day & re-test sanitizer level

Excessive foam        Build up of body oils,   Spa Foam Away          Add Spa Foam Away to 

cosmetics and             Spa See Clear             foamy area, then add 1oz.
contaminants

Spa See Clear

pH/Total Alkalinity       Spa See Clear            Add Spa See Clear or Spa
not in balance or     

Spa Stain n Scale        Stain n Scale to help remove

calcium level too low                                    oils and contaminants

Soft water

Drain and refill.                         

Blue water            Copper metals in     

Cop-Out                     Use Cop-Out as per

spa being eroded     

pH Up                        instructions. Test and restore
pH Down                    alkalinity and pH to proper       
Total “A”                     levels.                     

NOTE

:  Most water chemistry problems can be resolved by the recommended solu-

tions above. Extreme chemical conditions may warrant draining and refilling the spa.
Stains or calcium deposits on the spa may require attention prior to refilling.  Please
contact your dealer if you have further questions.

19

SPA SITUATIONS & SOLUTIONS

Summary of Contents for Plug-n-Play Spas Series

Page 1: ...Owner s Manual V 1 0 0 V 3 0 0 V 5 0 0 2014...

Page 2: ...ations 7 Operation Instructions 8 Activate Water Pump 8 Power System Features 9 Topside Control Instructions 10 Topside Functions 11 Diagnostic Messages 12 Spa Jets and Air Controls 14 Maintenance 15...

Page 3: ...mp Should the need arise to replace the suction fittings or the pump be sure that the flow rates are compatible Never operate the spa if the suction fittings are broken or missing Never replace a suct...

Page 4: ...spa use may lead to unconsciousness with the possibility of drowning d Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems...

Page 5: ...to the system at the main power source breaker NOTE A READILY ACCESSIBLE DISCONNECTING MEANS SHALL BE PROVIDED DURING INSTALLATION SAVE THESE INSTRUCTIONS PERSONAL SAFETY PRECAUTIONS 1 Please use the...

Page 6: ...nt state and local codes Gates must be self closing and self latching ELECTRICAL REQUIREMENTS All Models Your 120 volt spa pack comes installed with a 15 amp rated dedicated G F C I cord connected dev...

Page 7: ...followed on initial startup and whenever the spa is drained for maintenance Read each step in its entirety before proceeding with that step FILL THE SPA WITH WATER a Clear all debris from your spa b...

Page 8: ...tion ELECTRICAL SPECIFICATIONS GENERAL NOTICE All spa electrical wiring must be in accordance to meet NEC National Electrical Code state and local codes Wire gauge must be in accordance with NEC requi...

Page 9: ...em is located under the skirt The equipment can be serviced by simply removing the access panel screws It is very important to make sure that the spa is filled up to the proper level note the water le...

Page 10: ...vity drain through the garden hose Be sure to close the drain prior to refilling Note the drain will not remove all of the water in the spa You may have to remove a small amount of water by hand Water...

Page 11: ...ature previously set The set temperature flashes on the display Pressing the Temp button a second time while it is still flashing will cause the set temperature to increase or decrease depending on wh...

Page 12: ...en the pump has been running for at least 2 minutes St will be displayed momentarily when you switch into Standard mode Economy Mode heats the spa to the set temperature only during filter cycles Ec w...

Page 13: ...et If it does not shut off the power to the spa and call your dealer or service organization IC Ice Potential freeze No action required The pump s condition detected will automatically activate regard...

Page 14: ...functions continue to run normally dr Possible inadequate Check water level in spa If water poor flow or water level is okay make sure air bubbles detected pump s have been primed in the heater Spa P...

Page 15: ...SAME TIME THIS MAY CAUSE DAMAGE TO THE PUMP AND MOTOR AIR CONTROLS Air controls are adjusted by rotating the topside dial These controls serve to regulate the amount of air mixed with water when the w...

Page 16: ...h in turn may cause erratic heating of the spa A starving pump will degrade performance result in dirty or murky water and may cause the heater to malfunction ADD START UP CHEMICALS Ask your spa retai...

Page 17: ...spa for an extended period of time drain it as described above You will also have to drain the pump Water left in the spa during long term storage may cause freeze damage To drain the pump remove drai...

Page 18: ...in figure below The filter must be cleaned every 2 months more often with heavy use to get rid of objects and particles that are lodged in the filter pleats Using a garden hose with a pressurized nozz...

Page 19: ...h means your spa will filter a total of 8 hours 4 hours twice a day This should provide adequate ozonation provided there is proper chemical bal ance in the spa NOTE Please Do Not attempt to disassemb...

Page 20: ...nce needs pH Up Test water add pH Up pH irritation rashes to be corrected pH pH Down Down or Total A as needed allergies total alkalinity Total A Excessive chlorine or Add fresh water and or wait brom...

Page 21: ...of pump for same amount of time If not has the spa been drained and refilled Solution Make sure water level three quarters of the way on the skimmer opening Is there proper water flow Solution Make su...

Page 22: ...hot tub and Avertissement Pour eviter des blessures user de prudence en entrant dans une cuve de relaxation et en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot...

Page 23: ...NOTES 22...

Page 24: ...2725 Prairie St SW Wyoming MI 49519 www vikingspas com Email info vikingspas com 2012 Viking Spas Inc...

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