13
A. Visitors
B. Monitoring
Operation
When a visitor presses the call button (comes off-hook) on the entry phone, the
C-2000B
will begin ringing the
house phones and entry phone “Caller ID” information is sent. If a house phone is on a C.O. call, call waiting
tones and entry phone “Call Waiting Caller ID” information is sent. A touch tone “
#
” from the house phone will put
the C.O. call on hold and connect the house phone to the entry phone (beeps will be heard, indicating which entry
phone you are connected to). Enter the Touch Tone door strike activation code (“
” is the default) to momentarily
activate that entry phone door strike and return to the C.O. call or enter “
#
” to just return to the C.O. call without
activating the door strike. If the door strike is activated, a buzz sound will be heard confirming the strike has been
activated.
If you require the door strike to remain on continuously (ie: a truck delivery), enter Touch Tones “
Q
1
” to continuously
activate that relay and return to the C.O. call. A 5 second buzz sound will indicate the door strike relay is latched
on. When the visitor calls in again (ie: they are finished unloading the
truck), enter Touch Tones “
Q
0
” to deactivate the relay. Alternatively, the
door strike relay can be de-activated by going off-hook with any house
phone and entering
#1
Q
0
for door strike relay 1,
#2
Q
0
for door strike relay
2, etc. See
Operation
section
C
. A short buzz will indicate the door strike
relay is off.
* Note:
Default entry phone caller ID messages are shown. See
Programming
section
N. Programmable Caller ID
to customize the
messages.
Tenants may dial out to an entry phone that supports auto-answering capability by dialing “
#1
”, “
#2
”, “
#3
” or “
#4
”
to call entry phones 1-4 respectively. All Viking Handsfree Entry Phones are equipped with an Auto-Answer
feature.
The house phones are not able to monitor entry phones while they are busy on a CO call. The monitor commands
are ONLY accepted when the house phones pick up and “#” is the first digit dialed.
Entry
Phone
* Caller ID and
Call waiting ID
1
“Entry Phone 1”
2
“Entry Phone 2”
3
“Entry Phone 3”
4
“Entry Phone 4”
C. Activating Door Strike / Gate
You may activate the door strike relay without calling out to the entry phone. Refer to the chart below for dialing
strings. When you momentarily activate a door strike relay, it will activate for the amount of time specified in
Programming
, section
G
.
Entry
Relay
*Momentarily
Activate Door Strike
** Latch
Door Strike
**Un-Latch
Door Strike
** Toggle
Door Strike Relay
1
#1
#1
Q
1
#1
Q
0
#1
Q
#
2
#2
#2
Q
1
#2
Q
0
#2
Q
#
3
#3
#3
Q
1
#3
Q
0
#3
Q
#
4
#4
#4
Q
1
#4
Q
0
#4
Q
#
*Note:
The Momentarily Door Strike column is shown with the default ”
” as the door strike activation code. To
change the door strike activation code, see
Programming
section
H. Door Strike Activation Code
. Note that
the Latch Door Strike, Un-Latch Door Strike and Toggle Door Strike Relay commands are not programmable .
**Note:
The latch/toggle commands can be disabled (see
Programming
section
B
).
CAUTION: Some strikes are designed for intermittent operation only. The latch and toggle commands
should NOT be used with these intermittent strikes, or damage to the strike may occur. Only use the latch
and toggle commands with strikes designed for continuous operation.
D. Privacy Number
The privacy number feature is useful for preventing unwanted (prank) entry phone calls from visitors. If a privacy
number has been programmed, an off hook entry phone is given 4 seconds of dial tone to allow the visitor to
enter the privacy number. If the visitor enters the correct privacy number, the
C-2000B
will ring the house phones.
If they enter an incorrect number, they will be disconnected. If a privacy number is not programmed, then an off-
hook entry phone will immediately ring the house phones unless keyless codes have been programmed (see
next section below).
Note:
The “Privacy Number” may be programmed with the first 6 digits of the actual
home/office phone number. Visitors may dial the actual 7-digit phone number as if they are making an actual
telephone call to the home/office.
