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TROUBLE SHOOTING

Caution

: Viking Spas have slide type water shut off valves referred to

as Gate Valves. The spa should never be operated with the Gate
Valves in the closed position, as this will cause severe damage to the
pump and/or heater.

Spa Will Not Heat

Check For Air Lock

• Is this a new installation with trapped air?
Solution;   Open bleed plug on face of pump and cycle pump to high
speed for approximately 30 seconds.
• If not, has the spa been drained and refilled?
Solution; Make sure water level three quarters of the way on the 
skimmer opening.
• Is there proper water flow?
Solution:   Make sure both Gate Valves are open and filter is clean.

Pump Will Not Prime or Function

Solution: Gate Valves Closed

Improper wiring to spa
Water level in spa too low   

Contact Your Authorized Spa Retailer for Service.

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Summary of Contents for Spatouch bp501

Page 1: ...spaT ouch BP System 2018 Owner s Manual...

Page 2: ...e Control Instructions 10 Features found on various Viking models 11 Spa Jets and Air Controls 12 Filling Directions Stereo Operation 14 Vibrosonic Jet Operation 14 Fill the Spa With Water 14 Skimmer...

Page 3: ...er flow created by the pump Should the need arise to replace the suction fittings or the pump be sure that the flow rates are compatible Never operate the spa if the suction fittings are broken or mis...

Page 4: ...dication before or during spa use may lead to unconsciousness with the possibility of drowning d Persons suffering from obesity or with a medical history of heart disease low or high blood pressure ci...

Page 5: ...to the system at the main power source breaker NOTE A READILY ACCESSIBLE DISCONNECTING MEANS SHALL BE PROVIDED DURING INSTALLATION SAVE THESE INSTRUCTIONS PERSONAL SAFETY PRECAUTIONS 1 Please use the...

Page 6: ...dirt Any settling surface will put an uneven pressure and tension to the spa structure and may void the warranty BALCONIES AND DECK REQUIREMENTS Decking must be constructed to support 85 pounds per s...

Page 7: ...220 VOLT BP501 Power System 6 WHITE BLACK RED GROUND GROUND Ground connection located on left side of con trol box...

Page 8: ...GFCI WIRING INSTALLATION 220V BP501 Power System 7...

Page 9: ...rom current source to spa and the current rating as stated on the ID label that is attached to the equipment control enclosure 5 All wiring installed in conduit must be approved for usage by state and...

Page 10: ...ing Make sure the gate valves are in the open or up position WARNING Do not run spa with gate valves closed or run pump with no water circulating in spa for long periods Damage could occur to the spa...

Page 11: ...SIDE CONTROL INSTRUCTIONS Operating Instructions For operating instructions please type the following into your web browser http vikingspas com ftp 2018spatouchmanual pdf OR click on the QR code below...

Page 12: ...ell of these models The LED Lighting system consists of a 7 position controller The first time the light is turned on it will begin to display all 7 colors available in an automatic rotating sequence...

Page 13: ...insert turn jet face counter clockwise to the shut off point Continue turning until the jet unscrews from body To rein stall the jet insert jet into body and turn clockwise until the jet stops AirX Je...

Page 14: ...the lounger Turn the valve to activate the jet Note this valve directs one of the pumps and will effect the flow this pump used to power other jets in the spa Due to the substantial amount of water p...

Page 15: ...r element c Using a garden hose place hose in filter chamber for filling Do not fill higher than three quarters of the way up the skimmer opening d We DO NOT recommend the use of softened water due to...

Page 16: ...atic heating of the spa A starving pump will degrade performance result in dirty or murky water and may cause the heater to malfunction ADD START UP CHEMICALS Ask your spa retailer to HELP you set up...

Page 17: ...ment for all other models 1 Twist cap off and attach a garden hose to the opening 2 Turn the outside body counter clockwise until it stops 3 Pull on the drain that the hose is connected to until you h...

Page 18: ...e piping is removed use a wet dry shop vac to vacuum water from both the pump side and the heater side openings Once all water is removed from these lines we also recom mend that you place the vacuum...

Page 19: ...rranty FILTER CLEANING Remove filter face cover by pulling straight up and slightly toward the spa on front plate face cover As shown below Remove access bas ket and unscrew filter cartridge s from ho...

Page 20: ...ory set to filter dur ing the filter cycles only We recommend the F4 setting which means your spa will filter a total of 8 hours 4 hours twice a day This should provide adequate ozonation provided the...

Page 21: ...GALLON SPECIFICATIONS Model Gallons Aurora 3 210 Gallons Royale Royale ETS 270 Gallons Regal Regal ETS 290 Gallons Legacy 320 Gallons Legend 300 Gallons Heritage 370 Gallons Tradition 390 Gallons 20...

Page 22: ...nce needs pH Up Test water add pH Up pH irritation rashes to be corrected pH pH Down Down or Total A as needed allergies total alkalinity Total A Excessive chlorine or Add fresh water and or wait brom...

Page 23: ...ion with trapped air Solution Open bleed plug on face of pump and cycle pump to high speed for approximately 30 seconds If not has the spa been drained and refilled Solution Make sure water level thre...

Page 24: ...ot tub and Avertissement Pour eviter des blessures user de prudence en entrant dans une cuve de relaxation et en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot tu...

Page 25: ...Viking Spas Inc 2725 Prairie St SW Wyoming Mi 49519 www vikingspas com Email info vikingspas com 2018 Viking Spas Inc C...

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