All Vigilant wood products are guaranteed to be free from defects in materials and/or workmanship under
normal use for the life of the product under original ownership. Vigilant may, at its sole discretion, repair or
replace a defective component or product free of charge.
Any and all component(s) determined to be defective by Vigilant, must be returned at the owner’s expense to
Vigilant along with a copy of the original sales receipt.
This warranty applies only to Vigilant standard wood products. Electronic components are not covered by this
warranty.
Conditions to Vigilant’s Limited Lifetime Warranty
Vigilant will not be held responsible for damage incurred during a product’s return as a result of improper
packaging. It is strongly suggested that all original packaging material from Vigilant be retained for returns.
Vigilant will not be held responsible for any damage to property that results from the failure of a Vigilant product
or product component if not packaged and returned properly.
Vigilant’s warranty does not pertain to any customer-applied finishes, or any damage caused by neglect, abuse,
misuse, improper operation, or acts of God.
Vigilant’s warranty is considered null and void if submittal of your warranty registration online is not completed
within 60 days from receipt of your product.
Vigilant’s warranty is non-transferable, and is valid for the original owner only.
Please contact Vigilant at 888-812-4427 if you have any questions about your warranty.
Vigilant is a reseller for many fine products within the industry. Products that are resold by Vigilant carry the
original manufacturer’s warranty.
Wood Color Disclaimer
The photos of our wood finish options on our website and in printed catalogs are to be used for general reference
of color and are not exact representations of the specific wood species and finishes used on our products. We
cannot guarantee that your final product will be an exact match to the colors represented on our website or in
printed materials. It is recommended that you request a sample of the finished wood from us for review and
approval.
Vigilant Inc.
85 Industrial Park Drive Dover, NH 03820
Toll Free: 888-812-4427
Phone 603-285-0400 | Fax 603-285-0420
Vigilantinc.com
Copyright © 2018 by Vigilant Inc. All rights reserved.
