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39

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note : 

You will need the product serial number.

Country/Region Website

T = Telephone

F = FAX

Email

Australia/New 

Zealand

www.viewsonic.com.au

AUS= 1800 880 818

NZ= 0800 008 822

[email protected]

Canada

www.viewsonic.com

T (Toll-Free)= 1-866-463-4775

T (Toll)= 1-424-233-2533

F= 1-909-468-3757

[email protected]

Europe

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/Support/Calldesk.htm

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

[email protected]

India

www.in.viewsonic.com

T= 1800 266 0101

[email protected]

Ireland (Eire)

www.viewsoniceurope.com/

uk/

www.viewsoniceurope.com/uk/

support/call-desk/

[email protected]

Korea

www.kr.viewsonic.com

T= 080 333 2131

[email protected]

Latin America

(Argentina)

www.viewsonic.com/la/

T= 0800-4441185

[email protected]

Latin America 

(Chile)

www.viewsonic.com/la/

T= 1230-020-7975

[email protected]

Latin America

(Columbia)

www.viewsonic.com/la/

T= 01800-9-157235

[email protected]

Latin America 

(Mexico)

www.viewsonic.com/la/

T= 001-8882328722

[email protected]

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS

Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America 

(Peru)

www.viewsonic.com/la/

T= 0800-54565

[email protected]

Macau

www.hk.viewsonic.com

T= 853 2870 0303

[email protected]

Middle East

ap.viewsonic.com/me/

Contact your reseller

[email protected]

Puerto Rico & 

Virgin Islands

www.viewsonic.com

T= 1-800-688-6688 (English)

T= 1-866-379-1304 (Spanish)

F= 1-909-468-3757

[email protected]

[email protected]

Singapore/

Malaysia/Thailand

www.viewsonic.com.sg

T= 65 6461 6044

[email protected]

South Africa

ap.viewsonic.com/za/

Contact your reseller

[email protected]

United Kingdom

www.viewsoniceurope.com/

uk/

www.viewsoniceurope.com/uk/

support/call-desk/

[email protected]

United States

www.viewsonic.com

T (Toll-Free)= 1-800-688-6688

T (Toll)= 1-424-233-2530

F= 1-909-468-3757

[email protected]

Summary of Contents for VC415

Page 1: ...ring your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www vi...

Page 2: ...eiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or...

Page 3: ...ent of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs Convenience receptacles and the point where they exit from the unit Be sure that the power ou...

Page 4: ...ed biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below Examples of exemp...

Page 5: ...wSonic Corporation Product Registration To meet your future needs and to receive any additional product information as it becomes available please register your product on the Internet at www viewsoni...

Page 6: ...1 ViewSonic Digital Video Camcorder...

Page 7: ...joying the Playback Mode 18 Section 5 Setting Your Camcorder 24 Section 6 Viewing Pictures and Movies on a TV 28 Section 7 Viewing Movie Picture on PC 29 Section 8 Burning the Recorded Clip into DVD 3...

Page 8: ...nd easily playback recorded high definition videos on the wide screen HDTV Moreover the camcorder has an advanced uploading feature With the exclusive built in YouTube Direct application you can uploa...

Page 9: ...Light LCD Touch Panel Power Button Lens Record LED Indicator Tele Wide Button Movie Shutter Button Five way Key Record Play Button TV Port HDMI Port Mini USB 2 0 Port Strap Hook Playback LED Indicator...

Page 10: ...5 Side View Bottom View Microphone Battery Cover Speaker SD card Slot Tripod Socket...

Page 11: ...C memory card 1 Insert the memory card into the right position Please refer to the figure 2 To remove an installed SD card press the card inwards to release it 3 When the card pops out gently remove i...

Page 12: ...to green Then press the Picture Shutter Button fully down to take picture Focusing Frame White Focusing Frame Green To view stored movies and pictures press Record Play Button once to switch to Playb...

Page 13: ...on the LCD screen SET Key Menu On Validate the setting Tele Button Zoom In Wide Button Zoom out Power Button Press down for one second to turn on or turn off the camcorder Record Play Button function...

Page 14: ...rded 1 Movie Resolution HD 1080p 30fps HD 720p 30fps WVGA 60fps VGA 30fps QVGA 30fps Picture Resolution High Standard Low 2 Number of images that can still be taken at current resolution Recording tim...

Page 15: ...ideo resolution 1X 20X 5X Optical zoom and 4X Digital zoom 13 Stabilization Note Scene B W Classic Nagative effect can be previewed immediately without indicator on the LCD Movie Recording Press Movie...

Page 16: ...appear on the screen The light will be turned on and keeps providing light 3 Press Movie Shutter Button to start recording or press Picture Shutter Button to take picture 4 Press Right Key again to su...

Page 17: ...show on the screen 2 Touch the option icons on the screen lightly with your finger to move between main menu options which are Movie Mode Picture Mode and Effect 3 Submenu will pop out while move to...

Page 18: ...r setting Movie Resolution Operation Display Screen 1 In Movie Mode submenu touch Resolution on the screen 2 Touch on the screen to move between five settings 3 Touch OK icon to validate the setting t...

Page 19: ...Motion Detect on the screen 2 Touch on the screen to choose On or Off 3 Touch OK icon to validate the setting then touch exit icon to back to Record mode 4 Camcorderwillstarttorecordvideoautomaticall...

Page 20: ...Picture Mode will pop out on the screen 3 The Picture Mode submenu contains 1 option Resolution for you to adjust the camcorder setting Picture Resolution Operation Display Screen 1 In Picture Mode su...

Page 21: ...t icon to back to Record mode Scene You can select the mode according to the scene condition Auto Shoot without any special effect on the image Skin Shoot with an effect that makes skin tones more nat...

Page 22: ...ve between 4 settings The change can be previewed immediately 3 Touch OK icon to validate the setting then touch exit icon to back to Record mode ISO The camcorder adjust the ISO sensitivity of images...

Page 23: ...ease Delete the current or all movies pictures SET Key 1 Validate the setting 2 In Movie Playback Mode press to select the current movies to upload to YouTube 3 In Picture Playback Mode press to start...

Page 24: ...HD 720p 30fps WVGA 60fps VGA 30fps QVGA 30fps High Standard Low 2 Current number Total number of movie 3 Movie playback time counter 4 Volume 5 Previous movie picture 6 Movies fast rewind 7 Movies Pla...

Page 25: ...uch to select the specific option Movie Playback Operation Display Screen 1 Touch Movie on the screen to enter Movie Playback Mode 2 Touch to play or pause the movies 3 Sweep to the left or touch to g...

Page 26: ...es or No to cancel the operation and exit touch All to delete all movies 4 Before all movies are deleted a confirmation screen will appear touch Yes to execute the operation and No to cancel the opera...

Page 27: ...reen as well as go up to enter Magnification Mode In the Magnification Mode press on the screen as well as go up to zoom in or go down to zoom out 4 To navigate the magnified picture press on the scre...

Page 28: ...or No to cancel the operation and exit touch All to delete all pictures 4 Before all pictures are deleted a confirmation screen will appear touch Yes to execute the operation and No to cancel the ope...

Page 29: ...enu contains 6 options for configuring your camcorder set up They are Sound operation sound TV Language Format Time Setting and Default Setting 4 Touch on the screen to change the page Sound Enable or...

Page 30: ...Screen 1 In Setting submenu touch TV on the screen 2 Touch on the screen to choose NTSC 60Hz or PAL 50Hz 3 Touch OK icon to validate the setting then touch exit icon to back to Record mode Language Us...

Page 31: ...en to go to the format confirmation screen 2 Touch Yes to execute the operation and No to cancel the operation Note All the data will be erased if the SD card is formatted Make sure all the data are b...

Page 32: ...Yes to execute the operation and No to cancel the operation The following table indicates the camcorder s default setting Setting Default Factory Setting Resolution HD 1080p for Movie Standard for Pic...

Page 33: ...n release the key to stop 4 Use Up Down Keys to adjust volume 5 In Picture Playback mode use Tele Button to magnify the picture To navigate the magnified picture useFive way keys to navigate the magni...

Page 34: ...ppears 2 Click Install ArcSoft MediaImpression Follow the on screen instructions to complete the installation Note The detailed information can be found in online help of all the bundled software Tran...

Page 35: ...e movie clip into DVD You can share this DVD movie with family and friends by using regular DVD player To create a DVD 1 Install ArcSoft MediaImpression Refer to Section 7 2 Click Windows Start g All...

Page 36: ...on screen will appear Select the folder that contains the video files you want to burn Select the file s Click button to add the files into slide Click Burn to Disc 1 2 3 4 1 2 3 4 6 Click Start to st...

Page 37: ...site To upload video files to YouTube 1 Select the video clips in Movie Playback Mode by pressing SET Key 2 Connect the camcorder and computer with the supplied USB cable 3 After making a USB connecti...

Page 38: ...o cilp 1 Upload single video clip or selected video clips In thumbnail screen click up down icon to change the pages Click on the video clip you want to upload Ctrl Button to select two or more video...

Page 39: ...u do not have a YouTube account click SignUp to register a new YouTube account firstly Then the YouTube sign up screen will appear Please follow the instruction on YouTube website If you want to save...

Page 40: ...35 8 Click Upload Videos to upload the video s...

Page 41: ...ry is used for firmware code SD SDHC card slot support up to 32GB Image resolution High 4000x3000 12M pixels Std 2592x1944 5M pixels Low 2048x1536 3M pixels Movie resolution HD 1080p 1920X1080 30fps H...

Page 42: ...rt 16 bit Color Display Note The LCD screen is manufactured using extremely high precision technology so over 99 99 of the pixels are operational for effective use However some tiny black and or brigh...

Page 43: ...eed or having wrong content inside The way to solve this condition is to format SD card by camcorder instead of PC Please refer to the detailed Format instruction in Section 5 4 Why do some of my indo...

Page 44: ...a Columbia www viewsonic com la T 01800 9 157235 soporte viewsonic com Latin America Mexico www viewsonic com la T 001 8882328722 soporte viewsonic com Renta y Datos 29 SUR 721 COL LA PAZ 72160 PUEBLA...

Page 45: ...ons supplied with the product b Any damage of the product due to shipment c Removal or installation of the product d Causes external to the product such as electrical power fluctuations or failure e U...

Page 46: ...e to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interfer...

Page 47: ...warranty contact ViewSonic Customer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the spa...

Page 48: ...bales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distr...

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