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Troubleshooting
11
10
4 Troubleshooting
4.1 Touch Screen Problems
Problems
Causes
Solutions
Touch screen does
not respond to hand
gestures or render
them properly.
power noise during
device turn on process
Re-Plug the wire.
Water drop or spot above
the glass surface.
Clean and remove the water
drop then re-plug the USB
wire.
4.2 Other Problems
Problems
Solutions
No power
If the LED does not light blue with the device booting-up then:
- Ensure that the power adaptor is plugged-in to a suitable
power socket
- Ensure that the DC connector is fully inserted into the correct
socket on the rear of the SD-A160/SD-P20
located under
the cover
- Check the power socket with another device (i.e. table lamp)
- If there is still no power then contact ViewSonic support or
the Reseller from whom the device was purchased
No display
Check external device and connections.
Lock-up
Restart SD-A160/SD-P20
device.
App doesn't
function
Check with App author.
No network
Check WiFi settings, try Ethernet if available.
No audio
Check volume level setting.
Summary of Contents for SD-A160/SD-P20
Page 1: ...SD A160 SD P20 Smart Display User Guide Model No VS16472...
Page 23: ...2 ViewSonic ViewSonic ViewSonic ViewSonic ViewSonic...
Page 24: ...i 50 C 122 F 0 C 32 F 35 C 95 F 2012 19 EU WEEE Hg Cd Pb 0 0005 0 002 0 004...
Page 27: ...iv Pb Hg Cd Cr6 PBB PBDE SJ T 11364 GB T26572 GB T26572 10...
Page 28: ...v 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 USB 2 0 USB 18...
Page 32: ...SD A160 SD P20 3 2 SD A160 SD P20 2 1...
Page 33: ...SD A160 SD P20 4 2 2 SD 1 SD...
Page 34: ...SD A160 SD P20 5 1 2 2 3 1 0 5 2 LED 3 4 5...
Page 35: ...SD A160 SD P20 6 2 4 1 3 2 OK...
Page 36: ...SD A160 SD P20 7 3 SD A160 SD P20 3 1...
Page 38: ...SD A160 SD P20 9 3 3 USB On The Go PC 1 USB OTG USB A A 2 USB 3 PC 4 USB 3 4 SD 160 SD T160...
Page 39: ...10 4 4 1 4 2 LED 1 2 LED SD A160 SD P20 ViewSonic LED WiFi Ethernet...
Page 44: ...2 ViewSonic ViewSonic ViewSonic ViewSonic ViewSonic...
Page 46: ...ii 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 USB 2 0 USB 18 19 1 30 10 2 2 2 1...
Page 52: ...SD A160 SD P20 3 2 SD A160 SD P20 2 1...
Page 53: ...SD A160 SD P20 4 2 2 SD 1 SD...
Page 54: ...SD A160 SD P20 5 1 2 2 3 1 0 5 2 LED 3 4 5...
Page 55: ...SD A160 SD P20 6 2 4 1 3 2 OK...
Page 56: ...SD A160 SD P20 7 3 SD A160 SD P20 3 1...
Page 58: ...SD A160 SD P20 9 3 3 USB On The Go PC 1 USB OTG USB A A 2 USB 3 PC 4 USB 3 4 SD 160 SD T160...
Page 59: ...10 4 4 1 4 2 LED LED 1 2 DC SD A160 SD P20 ViewSonic LED WiFi...
Page 64: ...15...