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• 

Causes external to the product, such as electric power fluctuations or failure.

• 

Use of supplies or parts not meeting ViewSonic’s specifications.

•  Failure of owner to perform periodic product maintenance as stated in the User 

Guide.

•  Any other cause which does not relate to a product defect.
• 

Damage caused by static (non-moving) images displayed for lengthy periods of 

time (also referred to as image burn-in).

• 

Software - Any third-party software included with the product or installed by the 

customer.

• 

Hardware/Accessories/Parts/Components – Installation of any unauthorized 

hardware, accessories, consumable parts or components (e.g. Projector Lamps).

• 

Damage to, or abuse of, the coating on the surface of the display through 

inappropriate cleaning as described in the product User Guide.

• 

Removal, installation, and set-up service charges, including wall-mounting of the 

product.

How to get service:

• 

For information about receiving service under warranty, contact ViewSonic® 

Customer Support (Please refer to the “Customer Service” page). You will need 

to provide your product’s serial number.

•  To obtain warranty service, you will be required to provide: (a) the original dated 

sales slip, (b) your name, (c) your address, (d) a description of the problem, and 

(e) the serial number of the product.

•  Take or ship the product, freight prepaid, in the original container to an 

authorized ViewSonic® service center or ViewSonic®.

• 

For additional information or the name of the nearest ViewSonic® service center, 

contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description 

contained herein including the implied warranty of merchantability and fitness for a 

particular purpose.

Summary of Contents for PD1213

Page 1: ...your product in a safe manner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website ...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...ee the Maintenance section for more information Do not touch the screen surface with sharp or hard objects as it may cause damage to the screen Only use the supplied pen or fingers for models that support touch input When moving the device be careful not to drop or bump the device on anything Do not place the device on an uneven or unstable surface The device may fall over resulting in an injury o...

Page 4: ...ay 10 Using the Display 11 Using the Pen Tether 11 Using the Touch Function PD1213T only 12 Adjustable Stand Legs 13 Changing to Portrait Orientation 14 Setting the Display Area 15 Pen Input Area Mapping 16 Appendix 18 Specifications 18 Display 18 Pen 18 Product Dimensions 19 Troubleshooting 20 Pen 20 Maintenance 21 General Precautions 21 Cleaning the Screen 21 Cleaning the Case 21 Replacing a Pen...

Page 5: ...nt 23 Industry Canada Statement 23 CE Conformity for European Countries 23 Declaration of RoHS2 Compliance 24 Indian Restriction of Hazardous Substances 25 Product Disposal at End of Product Life 25 Copyright Information 26 Customer Service 27 Limited Warranty 28 Mexico Limited Warranty 31 ...

Page 6: ...c com viewsign products Customer service contact information USA ViewSign viewsonic com China ViewSign cn viewsonic com Global ViewSign tw viewsonic com Choose direction Choisissez le sens Elija la dirección 婈倱㙴僅䨄ⵥ㑷 Install DisplayLink and PenDisplayDriver Installer DisplayLink et PenDisplayDriver Instalar DisplayLink y PenDisplayDriver 壄 LVSOD LQN 3HQ LVSOD 樬 䧲 ViewSonic Micro USB 2 in 1 Câble Mi...

Page 7: ...5 6 7 8 8 8 9 9 9 10 7 7 1 Micro USB Port 2 Pen Tether Anchor Point 3 Pen Holder 4 VESA Mount 5 Display Screen Touch Screen 6 Security Lock Slot 7 Adjustable Stand Leg 8 Pen 9 Pen Holder Attachment Point 10 Repositionable Leg 1 Touch screen only available on PD1213T ...

Page 8: ...bove Before connecting and using the pen display it is necessary to install the below drivers and software The drivers and software can be downloaded at http www viewsonicglobal com q PD1213 DisplayLink Driver Open the DisplayLink installation file and install the driver NOTE DisplayLink Driver can be installed through Windows Update ...

Page 9: ... and adjust the feel of the pen 1 Open the ViewSign Console installation file and install the driver 2 After the installation completes you will need to restart the computer NOTE For further ViewSign Console information please visit https manuals viewsonic com ViewSign_Software ...

Page 10: ...computer The Secondary USB A cable can be connected to a fully powered USB port on the computer or to an AC outlet using the supplied power adapter Main USB A Connector Secondary USB A Connector NOTE When connecting the USB cable directly to the computer the screen of the tablet may flicker if the computer power is insufficient In this case please connect the secondary USB A cable shown in red to ...

Page 11: ...11 11 Using the Display Using the Pen Tether The Pen Tether can be attached to the Pen and to the available anchor point ...

Page 12: ...econds to resume if the USB cable is removed and plugged in again or the computer resumes from Sleep Mode The touchscreen can only detect up to ten 10 fingers simultaneously If the Windows cursor does not accurately follow your finger when you touch the screen do the following 1 Open Control Panel Hardware and Sound Tablet PC Settings 2 Select Calibration 3 Follow the instructions to recalibrate y...

Page 13: ... Adjustable Stand Legs There are three 3 adjustable stand legs on the pen display This allows for a viewing angle of 0 15 or 20 in portrait orientation and 0 9 13 in landscape orientation Landscape Portrait ...

Page 14: ...e the adjustable stand in portrait orientation one adjustable stand leg must be unscrewed rotated and screwed back into place Additionally it is recommended that the pen holder is also rotated NOTE A small cover plate hides the screws please remove first ...

Page 15: ...ss your computer s Display settings Go to Start Settings System Display or Right Click on the Desktop and select Display settings Once inside the Display settings ensure the pen display is selected and Display orientation is set to Landscape or Portrait depending on your preference and Multiple displays is set to Extend these displays ...

Page 16: ...Manager or selecting the Pen Display Manager icon from the System Tray Additionally the driver can also be accessed from ViewSign Console either the widget or by right clicking the ViewSign Console icon in the system tray and selecting Pen Display Driver 2 Select the Mapping tab 3 Select the preferred Orientation and the correct Monitor ...

Page 17: ...d check the Current Pressure NOTE Tip Feel alters how much actual pressure it takes to achieve maximum pressure Soft requires less actual pressure to see a difference in pen pressure levels Firm more force is needed to see changes in pen pressure ...

Page 18: ...ture 0 C to 50 C 32 F to 122 F Humidity 20 to 80 non condensing Storage conditions Temperature 20 C to 60 C 4 F to 140 F Humidity 10 to 90 non condensing Dimensions Physical W x H x D 287 x 185 6 x 14 3 mm 11 29 x 7 3 x 0 56 VESA Mount Dimensions 75 x 75 mm Weight Physical 0 72 kg 1 58 lbs Power Consumption On 6 35W Typical Standby 1W Pen Item Specifications Model EMP 001 Type Electromagnetic reso...

Page 19: ...19 19 Product Dimensions 287 mm 185 6 mm 14 3 mm 129 95 mm 9 2 mm ...

Page 20: ... interference Check if other nearby electrical devices are causing interference The display is not clear The optimal resolution is 1920 x 1080 For PD1213T touching the display with your fingers may leave fingerprints and skin oil making the display unclear Use a soft dry cloth to remove any fingerprints or skin oil Pen Problem or Issue Possible Solutions The pen is not working Try using the comput...

Page 21: ... cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the display screen or case Some chem...

Page 22: ...oo short or develops a sharp edge it can be replaced with spare nibs To replace a pen nib 1 Use the nib removal tool to pull the old nib straight out of the pen 2 Insert a new pen nib into the pen and push the nib in until it stops and is held firm ...

Page 23: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfe...

Page 24: ...n Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0 1 Certain components of products as stated above are exempted under the...

Page 25: ...011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Gree...

Page 26: ...ESA ENERGY STAR is a registered trademark of the U S Environmental Protection Agency EPA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporat...

Page 27: ...nic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเทศไทย www viewsonic com th Việt Nam www viewsonic com vn South Africa Mauritius www viewsonic com za Americas United States www viewsonic ...

Page 28: ...ware parts or components e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid ...

Page 29: ...d in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty service you will be required to provide a the original dated ...

Page 30: ... by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada F...

Page 31: ...er purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification unauthorized attempted re...

Page 32: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages ViewSonic s liability...

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Page 34: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color ...

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