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IX. Training, Warranty, Maintenance and Support
For additional information about any of the below, please don't hesitate to consult the ViewPlus website
or contact your ViewPlus sales representative.
A. Training
ViewPlus provides two training methods
1)
Video tutorials/documentation downloadable from our website, and
2)
Live on-line training sessions with a ViewPlus Support Specialist.
B. Maintenance
It is important to follow the safety instructions as stated under I.C.
Dot quality should be monitored; poor alignment of the hammer tips to the receiving dyes can cause
permanent damage to the ViewPlus embosser.
Updates can be downloaded from the ViewPlus Technologies website. Please check the website
occasionally for our latest developments, too.
C. Support
In addition to support material on our website please do not hesitate to contact us for your technical
support questions:
o
Contact your ViewPlus embosser sales representative if you did not purchase directly from
ViewPlus Technologies
o
E-mail to [email protected], or
o
Call the ViewPlus support hotline at +1 (866) 836 2184, or the ViewPlus Technologies office at +1
541 754 4002 (Pacific Standard Time Zone).
D. Warranty
For information on your product warranty, please visit our website and select the warranty details link
under category support. Direct link:
https://viewplus.com/viewplus-support/warranty-details/
Extended Warranty
For extended warranty options please contact your ViewPlus representative, or the dealer the embosser
was purchased from.
