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Videoswitch 37 

Pos601a.doc 

 

Vi-POSCON Installation Guide

 

8.1.6 

No Printer Function 

What to check 

What to do 

1. Printer self-test function 

Disconnect the printer from the Vi-POSCON controller. 

To run the self-test for 40-column dot-matrix printer (TM-U210);- 

Make sure the printer is switched off and loaded with paper. 

While holding down the PAPER FEED button, turn on the printer. 

The self-test prints the current printer settings, and then the PAPER 
OUT light blinks to indicate the printer is in the test printing standby 
state. 

Press the PAPER FEED button to start the second part of the test, in 
which the printer prints a pattern using the built-in character set. 

After the printer completes a certain number of lines, it prints the 
following: 

*** completed *** 

Then it enters normal mode. 

 

To run the self-test for 40-column Thermal printer (TM-T88);- 

Make sure the printer is turned off and the printer covers are closed 
properly. 

While holding down the FEED button, turn on the printer using the 
switch on the front of the printer to begin the self-test. 

The self-test prints the printer settings and then prints the following, 
cuts the paper, and pauses. (The PAPER OUT light blinks.) 

Self test printing. 

Please press the PAPER FEED button. 

Press the FEED button to continue printing a pattern using the built-in 
character set. 

The self-test automatically ends and cuts the paper after printing the 
following: 

*** completed *** 

Then it enters normal mode. 

To run the self-test for 80-column printer (LX-300 or LX-300+);- 

Make sure the printer is switched off and loaded with paper. 

While holding down the LF / FF button, turn on the printer. 

To end self-test, turn off the printer. 

If the printer fails to print the self-test, then replace it. 

2. Printer Cable 

If data is sent to the printer, but nothing is printed, check the cable 
between the Vi-POSCON controller and the printer. If faulty, replace it. 

3. Printer Settings 

If no data is sent to the printer, then check that the Vi-POSCON has 
been set correctly. In Service Menu, the parameter Printer Type should 
be set to either 40-column or 80-column, as required. 

If there is still no data, replace the Vi-POSCON Controller. 

4. Flashing "PRINTER 
ERROR" message (in the 
Store Id. area at the top of 

a)  If there is no printer attached, go to the Service Menu. The Printer 

Type should be set to "No Printer". If not, then change this setting. 

If the correct printer is attached, ensure that;- 

Summary of Contents for Vi-POSCON

Page 1: ...CON Installation Guide Document Reference Date Pos601a doc 20 03 2007 Videoswitch Telephone 01252 851510 Ocean House Redfields Industrial Park Fax 01252 851296 Redfields Lane Church Crookham Email sal...

Page 2: ...Videoswitch 2 Pos601a doc Vi POSCON Installation Guide...

Page 3: ...3 Setting the Alarm Allocation 24 7 9 4 Setting the Contact Type 24 7 9 5 Setting the Alarm Status 25 7 9 6 Setting the Alarm Duration 25 7 9 7 Setting the Active Period 25 7 9 8 Setting the Start Tim...

Page 4: ...Videoswitch 4 Pos601a doc Vi POSCON Installation Guide 10 1 Regulatory Compliance 40 10 2 Other Declarations 40...

Page 5: ...pply LOCATION For pluggable equipment which is the PSU the socket outlet shall be installed near the equipment the PSU and shall be easily accessible Do not expose the Vi POSCON or the PSU to humidity...

Page 6: ...out that summarizes the exception event if the Audit Trail option is enabled Storing exception event information for the system reports By sounding an alarm tone Changes the relevant front panel Data...

Page 7: ...s In this guide the term register is used interchangeably with EPoS Monitor Displays the live register scene an overlay of the register receipt on the register scene and Vi POSCON menus Mouse A pointi...

Page 8: ...ou can connect up to four registers cameras DVRs and monitors to the Vi POSCON controller A Printer Interface is required for each register you want to monitor Vi POSCON Controller Printer optional VC...

Page 9: ...arily light red MOUSE This is a mini DIN socket for connecting a PS 2 mouse to the Vi POSCON System A tick mark indicates the location of the connector s key 4 2 Vi POSCON Rear Panel The following is...

Page 10: ...zing Clock data to other equipment 232B is for future use The RS 232 output is fixed at 9600 N 8 1 F Data1 through Data4 four 9 pin D type RS 232 RS 485 male connectors for input from the Printer Port...

Page 11: ...all register transactions as they occur The window displays a maximum of 40 characters per line 38 characters if an outline border is selected A 12 character register name box is displayed at the top...

Page 12: ...ith technical knowledge of the electronic cash register system scheduled to support the Vi POSCON installation 5 3 1 1 3 Customer Engineer Responsibilities Register types noted With agreement of the c...

Page 13: ...37 way D Plug Solder Bucket 1 520078 37 way D Cover 1 520029 9 way D Socket Solder Bucket 4 520030 9 way D Cover 4 Accessories Part Number Description Qty 590003 Mouse 1 590004 Mouse Mat 1 NOTE Any re...

Page 14: ...3 Replace the cover and tighten the screws Install the controller Based on the site survey guidelines set the controller in place If the controller requires mounting hardware Set the controller on the...

Page 15: ...ng positions 1 6 and 8 OFF and 7 ON default Set switch DSW2 to the following positions 1 8 OFF default Note There are no changeable option settings for the 80 column Epson LX 300 printer However you c...

Page 16: ...pe and rating PCB Legend Value Type Fuse F1 1A 250V Ceramic F Fuse F2 500mA 250V Ceramic L Fuse F3 500mA 250V Ceramic L P11 P12 P10 P9 1 1 P12 P11 1 1 2 2 3 3 JP2 JP3 JP4 JP5 JP1 R25 R51 R77 R103 C5 U...

Page 17: ...Videoswitch 17 Pos601a doc Vi POSCON Installation Guide Figure 2 System Connection Diagram with four registers...

Page 18: ...ply into an AC outlet and verify that its red POWER LED is lit and that the surveillance scene video appears on the monitor If video does not appear check all cable connections If the controller s POW...

Page 19: ...vice 13 Set the video type Service Screen Attributes 19 Set the number of active channels Service 13 Set the unit status Service 14 Set the currency format Service 14 Set the printer type Service 14 S...

Page 20: ...nd click on the numbers 331475 An asterisk appears in the PASSWORD window for each number entered To correct a number highlight and click Error to erase from right to left numbers entered Click OK to...

Page 21: ...of channels activated 7 3 Setting the Language You can configure Vi POSCON to operate in a choice of languages The default setting is English UK NOTE When selecting the language everything will chang...

Page 22: ...e system sends characters to the printer as bitmaps In code page mode the system uses the code page for the selected language to print characters Highlight and click the menu item that describes the p...

Page 23: ...up to four alarm inputs To access the menu highlight and click Set Activate Alarm Events on the SERVICE MENU The ALARM MENU appears 7 9 1 Setting the Current Alarm Use this option to identify the alar...

Page 24: ...option to associate the current alarm with any of the activated input channels Highlight and click Setup on the ALARM MENU The ALARM ALLOCATION menu appears Highlight and click the active channel to w...

Page 25: ...the alarm duration time 7 9 7 Setting the Active Period Use this option to set the period that the alarm is active The default setting is All Highlight and click Active Period on the ALARM MENU The A...

Page 26: ...S menu appears 7 10 1 Setting the Current Channel Use this option to select the Data Channel to configure Highlight and click Current Channel on the CHANNEL MENU The CHANNEL menu appears Highlight and...

Page 27: ...ide Obtain the correct baud rate settings from the printer interface documentation or from the settings of SW1 on the interface PCB Highlight and click the baud rate for the printer interface The CHAN...

Page 28: ...and click up to 12 characters including spaces to name this register Highlight and click Shift to toggle between uppercase and lowercase letters To correct a character highlight and click Error as req...

Page 29: ...this option to change the size of the text window The default setting is 8 lines x 35 columns e g H 08 W 35 The maximum size is 21 lines x 40 columns Highlight and click Text Window Size on the CHANNE...

Page 30: ...video type to use The SCREEN ATTRIBUTES menu reappears displaying the selected video type option 7 12 Clearing the User Password This option lets you restore the User Manager Password to its default...

Page 31: ...reports available to assist you in analysing exception events the Event Audit Trail the Detailed Event Report the Event Frequency Report and the Daily Report If End of Day Printing is enabled then th...

Page 32: ...e correct channel Check to ensure that the printer interface output cable is connected to the correct Data Input port at the rear of the Vi POSCON unit Check to ensure the Vi POSCON input baud rate fo...

Page 33: ...details 5 Cable from the cash register If no data at the printer interface output Check the connections between register and the printer interface input refer to the Installation Document for the prin...

Page 34: ...nitoring the correct channel If not switch to the correct channel Check to ensure that the printer interface output cable is connected to the correct Data Input port at the rear of the Vi POSCON unit...

Page 35: ...details 6 Cable from the cash register If no data at the printer interface output Check the connections between register and the printer interface input refer to the Installation Document for the prin...

Page 36: ...ble from a the camera If video exists repair or replace the video cable If no video check video at the camera If still no video check power to camera and replace camera if necessary 4 Video Input 1 4...

Page 37: ...n prints the following cuts the paper and pauses The PAPER OUT light blinks Self test printing Please press the PAPER FEED button Press the FEED button to continue printing a pattern using the built i...

Page 38: ...onnected to the Printer port of the Vi POSCON Controller Powered up Loaded with paper Is online Check the printer cable If this still occurs with no printer then replace the Vi POSCON Controller If th...

Page 39: ...dc 20mA 12Vdc 500mA 5Vdc 9 2 Mechanical Approximate U S customary measurements are shown in parenthesis Height 4 9 cm over feet 1 9 in over feet Width 43 4 cm 17 0 in Depth 32 5 cm over connectors 13...

Page 40: ...oved by Videoswitch the party responsible for FCC compliance could void the user s authority to operate the equipment and could create a hazardous condition 10 2 Other Declarations WARRANTY DISCLAIMER...

Page 41: ...Videoswitch 41 Pos601a doc Vi POSCON Installation Guide...

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