1
7
TROUBLESHOOTING GUIDE
In case of trouble with the unit, please look through the problems below and see if you can solve
them yourself before calling your dealer.
Function
Problem
Solution
General
No power
● Check the connection to the AC power source. Make sure the AC source is not a
switched outlet and if it is, turn the switch on. Make sure there is power to the AC
outlet by plugging another item such as a lamp or fan.
No sound
● Adjust the volume
● Connect the AUX IN cables into the correct jack.
The sound has
interference
● The unit is too close to a TV set or similar appliance. Relocate the unit further
away from them or turn the other appliances off.
Radio
Cannot listen to
any station or
signal is weak
● Tune in the station properly.
● If a TV is near the unit, turn it off.
● Rotate the unit or antenna wire for the best reception position.
Record
Player
Will not play
● Turn the VOLUME KNOB clockwise.
● Loosen the screw and detach the stylus guard. The stylus guard is a white
plastic cover that protects the stylus during transportation. Failing to remove this
guard will not allow the needle to contact the grooves of the record and no sound
will be heard!
● If the stylus is worn-out, change the stylus. Select the correct playback speed.
Sound skips
● Place the unit on a stable surface to avoid vibration and shock. Make sure the
unit is level both front to back and side to side.
● Clean the surface of the record/disc.
● Do not use scratched, damaged or warped records/discs.
CD Player
Will not play
● Turn the VOLUME knob clockwise and rotate the FUNCTION KNOB to "CD".
● Load a disc with the playback side facing down.
● If the disc is dirty, clean the surface of the disc.
● A blank disc has been loaded. Load a pre-recorded disc.
● Depending on the disc, it may not be possible to play back CD-R/CD-RW
discs. Try again with another disc.
● You cannot play back unfinalized CD-R/CD-RW discs. Finalize and try again.
Bluetooth®
Will not play
● Device is NOT paired properly; turn OFF Bluetooth, turn ON Bluetooth and
repair device.
Cassette
Player
Button does not
work
● Insert the cassette tape securely.
Sound is
distorted
● Clean and demagnetize the heads.
● Use normal tape.
AUX In
No Sound
● Ensure external player works when not connected via AUX cable.
● Ensure AUX In cables are securely connected and not damaged.
● Increase the volume level.
