Vicon Standard Equipment Warranty
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The warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/
or alteration in any way that is not contemplated in the documentation for the product or carried out
with Vicon consent in writing, operation adjustments covered in the operating manual for the product
or normal maintenance, (b) to cosmetic damages, (c) if the product is modified or tampered with, (d) if
the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and
deterioration, improper environmental conditions (including, but not limited to, electrical surges, water
damage, chemical exposure, an/or heat/cold exposure) or lack of responsible care, (e) if the product has
had the model or serial number altered, defaced or removed, (f) to consumables (such as storage media
or batteries) (g) to products that have been purchased “as is” and Vicon the seller or the liquidator
expressly disclaim their warranty obligation pertaining to the product, (h) to any non-Vicon hardware
product or any software (irrespective of packaged or sold with Vicon hardware product) and Vicon
products purchased from an unauthorized distributor/reseller, (i) to damage that occurs in shipment or
(j) to damages by any other causes not related to defective design, workmanship and/or materials.
The warranty for the products shall run from Vicon to End User customers only (including product
purchased through authorized partners and resellers). Vicon is not obligated under any circumstances
to honor warranties on product(s) purchases from internet auction sites including eBay, uBid or
from any other unauthorized resellers. Except as explicitly provided herein, Vicon disclaims all other
warranties, including the implied warranties of fitness for a particular purpose and merchantability
Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not
warrant that such software shall be error (bug) free. Software support via telephone, if provided at no
cost, may be discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the
right to make changes to its software in any of its products at any time and without notice.
The Warranty and remedies provided above are exclusive and in lieu of all other express or implied
warranties including, but not limited to, the implied warranties of merchantability or fitness for a
particular purpose. Certain jurisdictions do not allow the exclusion of implied warranties. If laws
under such jurisdictions apply, then all express and implied warranties are limited to the warranty
period identified above. Unless provided herein, any statements or representations made by any other
person or firm are void. Except as provided in this written warranty and to the extent permitted by law,
neither VIcon nor any affiliated shall be liable for any loss, (including loss of data and information),
inconvenience, or damage, including, but not limited to, direct, special, incidental or consequential
damages, resulting from the use or inability to use the Vicon product, whether resulting from breach of
warranty or any other legal theory. Notwithstanding the foregoing, Vicon total liability for all claims
under this warranty shall not exceed the price paid for the product. These limitations on potential
liabilities have been an essential condition in setting the product.
No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it
in connection with the sale of any Goods, other than that which is specified above. In no event will the
Company be liable for indirect, special, incidental, consequential, or other damages, whether arising
from interrupted equipment operation, loss of data, replacement of equipment or software, costs or
repairs undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws
of New York State without regard to its conflict of laws principles. This Warranty shall be enforceable
against the Company only in the courts located in the State of New York.
The form of this Warranty is effective August 1, 2015.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS
WARRANTY IS IN EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT
THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON THE COMPANY’S
WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED
WARRANTY SHALL APPLY EXCLUSIVELY.
